Holiday Apartments in Bangor

Reviews

What our customers say about their holidays

• Victoria - Verified booking

  Location location location!

  And that is why we chose to stay here. It was wonderful gazing at the castle through the windows on a daily basis. The town centre was easily accessible from here as well. There was some occasional noise through the night on weekends. And cars illegally parked directly outside the bedroom window on week days. This is mainly down to the location. There's a nightclub nearby, and a shop serving takeaway breakfast. The central location near to the castle, and with stunning views of both the castle and harbour, is bound to come with a few setbacks, so we didn't mind this. It is exactly as pictured, so you know exactly what you are getting beforehand. The style is quite Scandinavian and minimalist which I liked as it felt fresh, clean and uncluttered. It also made packing easier when we headed home. A bit more clothing storage in the bedroom would have been good, but otherwise we subscribed to the 'less is more' decor. However less is definitely not more when it comes to information. We were surprised to find that there was no information booklet. We've stayed in at least 20 rental properties in the UK and this is the only one without any written information. As such we didn't know how anything worked: the oven, the heating, the TV. None of them were straightforward. We would never have worked out how to find and access the washer, which is shared between the rental properties and numerous shops. There's a total of 4 different coded gates/doors in this property and you're only provided with the code for key safe which cannot be used elsewhere. It feels like the owners want to say there's a washer but don't really want you to use it, seen as they don't tell you where it is or how to access it. There needs to be some written information provided so that guests don't need to ask the caretaker at every turn. Thankfully, he is lovely, and very patient. But I shouldn't have needed to contact him as much as I did. Be warned about the 'adjacent car park'. I could not find any pricing information online in advance. It is a phenomenal £14 for 18 hours. There's no 24 hour option or weekly option. This car park will cost you a further £125 a week on top of the rental price. What's particularly frustrating is that it's owned by the same company as the property. So it feels like an excuse to extort further funds from paying guests. We only parked here once, the rest of the time we parked elsewhere. But the truth is, that's incredibly inconvenient when you have suitcases/shopping. Particularly infuriating when there's a large open space directly in front of the property and a car park next door that the property owners also own. A deeper clean of the bathroom also needs to be considered. All other rooms were immaculately clean but on first use, the bathroom sink failed to drain due to the plug being full of hair/fluff. I freed this up but shouldn't have needed to. Also, the shower head was visibly mouldy on arrival, so I cleaned this too before use. But it still needs a proper clean as I had no cleaning materials with me. And it needs cleaning every week. The hand-wash was empty and had evidently been empty for quite some time. If it is not going to be filled up every week, remove it. We weren't able to open the windows and this is obviously a known problem as evidenced by the air fresheners in every room. The doors were weighted fire doors, so it wasn't possible to simply leave them open. The lounge in particular smelled of wet dog when we arrived, so we propped open this door with a chair for the duration of our stay. Also I am 5 foot 4. Thankfully I travelled with someone who is 6 foot 2, so we were able to use the bedroom blind. But I would have had no chance, the cord for this was way above my head and I could only just touch it even at full reach. Again, this would have been another call to the caretaker every time I wanted the blind pulling on or off. The blinds are great quality and very stylish but they need to be made more practical! Overall I felt that the property had been renovated extremely well and it was very stylish. The quality of the furnishings was very good. But it was let down by little things which had evidently been overlooked. All of these little things could be easily rectified should the owners decide to take on board the feedback from various guests. Frustratingly, almost everything I have said has already been raised by other paying guests, so why have they not been rectified?

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• Helen - Verified booking

  I want to start with how much we love this apartment.

  We’ve stayed in a few different apartments in Bryn Mel Manor but this one is our absolute favourite and this was our 3rd stay here. Our 18 yr old daughter absolutely loves it too. It’s a perfect base to explore or just relax and breathe in the sensational view. Our stay this time was spoilt by boiler issues that were raised with Sykes directly. Obviously this wasn’t a planned problem so we were very patient and amicable while I spent 4 days glued to my phone waiting for callbacks from Sykes and waiting in for an Engineer. It was Easter weekend with 2 bank holidays which possibly slowed responses down. Again we tried to be very understanding but the situation was causing me some stress because we were told we may need to move somewhere else which wasn’t ideal. The Housekeeping Manager even came to try and help and told us we should’ve had a welcome basket. We had only received a packet of Welsh cakes and arrived to a kitchen we had to clean over ourselves. We eventually ended up with an outcome that just about suited us. I would assume the boiler issue will have been rectified now and won’t cause anyone any further problems. The last few days of our break were relaxing and we would like to visit again. It’s a beautiful apartment and we know how great stays here can be from past experience. I did hold off posting this because a Sykes manager was supposed to call me back within 48 hours of us returning from holiday to make some amends. After 2 weeks that looks unlikely.

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• Shelley - Verified booking

  We were delighted with the Nantlle and in a perfect setting.

  Each of the rooms are beautifully decorated and well equipped, especially the kitchen. There was even a cheese grater with zester!!! Waking up in the morning to peace and quiet we walked the dog around Caernarfon and that was a treat. The fact you walk out the front door and are greeted by the Castle, harbour and mountains is wonderful. We welcomed having the fan in the bedroom as the property does get rather warm. It's a shame that you can't open a window for ventilation, but appreciate why, due to being on the ground floor. As the property has fire doors on each room it was hard to get air circulating especially the kitchen. It gets a lot of sun on that room so at times it was a tad warm (not usual weather I know) to combat this we simply had the front door open for a few moments to get some air through. The front sitting room is super cosy and a delightful space to have a sit down after a day out. It was also nice to see the property have some local crafts and artwork upon the walls. We loved sitting at the table staring out at the Castle during mealtimes each time you look you spot something new. It's the perfect back drop whilst enjoying a glass of fizz. Parking so close was great. We highly enjoyed our stay and it was nice to be greeted by the caretaker who was extremely helpful. Would definitely go again.

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• Andrew - Verified booking

  We had a wonderful stay at No2 Cysgod Y Capel.

  What a view! The apartment was much bigger than we thought and had everything you could think of to make a wonderful stay. It smelled lovely, fresh and clean on arrival. Thank you to the owners for the lovely welcome gift, they all went down a treat and honestly a pint of milk makes me so happy after a long journey, so to make a cuppa was heaven. We are familiar with Benllech, so knew the location was perfect for our young family and love of the beach. The beds were very comfortable, the kitchen had everything and more and our boys loved the HUGE bath tub! After a long day at the beach it was perfect. The little garden space was ideal to dry off our sandy beach things, so we didn't have to bring them into the house- (also a little sun trap) We had breakfast at the Island Cove Cafe, which was absolutely delicious! Obviously we had Fish and Chips from Finneys across from the apartments, as always amazing. We had a trip to Beaumaris to crab and visit our favourite shop there, The Spirit of Anglesey! We also visited the Mountain Zoo at Rhos-on-Sea, which we would highly recommend it was brilliant with stunning gardens. The real showstopper is the beach- we love it! The worst part was when we had to leave. We will be back again. Thank you

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• Wendy - Verified booking

  Had the best week away to this amazing apartment, set in the harbour area a minutes stroll to the castle and all amenities.

  The apartment is decorated to a high standard and is well equipped and comfortable. A short stroll around the castle are lots of pubs to sit out and admire the views. The only downside is the parking situation, when we arrive we found out from the caretaker that the harbour trust had installed new meters and a new tariff as the apartment does not include parking (even though there is a massive area directly outside the apartment that is council owned but has bollards all around to stop cars getting on) the tariff at the car park was £18 for 18 hours (no 24hr option) the caretaker told us a alterative parking spot which was £4 for 4hrs or £5 for over 4hrs where we parked for the first night. we were unsure abut this because on the ticket it said it was only up to midnight. after a bit of research we downloaded a app called Horizon parking and found we could pay for parking at the local Asda store that was a 5 mins walk from the apartment from Sunday to the following Saturday for £12 this was great as we ha booked a few steam train trips so didn't need the car. Felt so much better than paying over £120 for parking. loved the whole week with great views and a fab place to people watch.

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