Lodges & Log Cabins in Carnforth

Reviews

What our customers say about their holidays

• Gemma - Verified booking

  I am very disappointment that i have checked out of the lodge and received an unexpected £180 cleaning bill because i left a bag of rubbish, 2 bowls to be washed and not hoovered the carpet or made the beds.

  I was sent a picture of the bed not made, some crumbs on the carpet and a bowl to be washed and a bag of rubbish. Surely when every person checks out of the lodge you get it deep cleaned surely that’s in the price you pay when booking? Surely you Wash/change the bedding? & Sanitise all the kitchen, bedrooms bathroom? Surely you don’t rely on the people renting the lodge to make sure it’s at a high cleaning standard for the people next checking in? As that’s very very unhygienic & you should be getting the lodge deep cleaned after every stay! I came away with my 4 year daughter who’s currently on chemotherapy & my son who’s 8 to have a few days respite between my daughters treatments I thought we could go away and enjoy some time together we rushed back the morning of check out and left a couple of bowls to be washed & beds not made and a bag to be disposed and we have been charged £180 I find this disgusting. I have never stayed anywhere where I have been left responsible for cleaning the property to an inch of it life before checking out. When booking there is nowhere that states if I don’t clean the lodge I will be charged. It says if there is damage I will be charged and there was no damage to the property! I expect cleaning fee to be returned to my account immediately.

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• Lucy - Verified booking

  We had an amazing stay at the lodge.

  It was in such a quiet and relaxing park and the pitch itself looking out at the small pond was wonderful. Just what we needed for our escape. I hadn’t realised the access to the pool wasn’t included or that day passes literally meant you could come and go - both of these things would have been helpful to know as £25 a go for a family for a swimming session adds up. However the pool and facilities were very good and we did use them. Including visiting the lovely restaurant. The hot tub is very large and was a wonderful addition. The main reason we booked! As well as outdoor seating that we were able to use in the April sunshine!!! The bathroom with a BATH was superb and additional en-suite just made everything more comfortable for us. Your selection of games and especially dvds went down so well. The van was fully equipped and we really enjoyed the stay. Nearest shop/supermarket is Tesco’s approximately 10 minute drive which is useful and the drive to beaches including Morecambe was only short which meant getting out and enjoying the sea air was easy. There was a manual for everything in the van plus taxi numbers, places to visit etc which meant not having to do the leg work yourself. You can’t wish for more from a booking. Peaceful and (almost) perfect.

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• Christina - Verified booking

  Overall the lodge was nice, however it did fall short in many areas unfortunately.

  When we arrived, the information stated that a key box would be outside but it did not tell us how to get to the lodge or about the barriers. After driving around for 15 minutes, we went to reception and were told we needed to walk there first to get the keys. No map provided. The lodge itself was nice, but there was rubbish left in several places including bread in the cupboard which was stale and rubbish behind the TV and beds. I was also disappointed that there was only 1 oven tray, no basic essentials like salt/pepper/cooking oil and no spare bedding provided which is often essential when travelling with children. We the found out that although the advert states that swimming and gym access is included, it isn't and I ended up paying £100 for my children to swim which is misleading as this was one of the main reasons I booked this particular lodge. Overall, nice lodge but the lack of information, completely incorrect information in places and lack of basic essentials did make the holiday fall short of what I would expect for such a lovely site. It would be really helpful to provide people with more detailed check-in information and make it clear that no activities are included and must be paid for.

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• Jean - Verified booking

  Lovely little lodge with some lovely homely touches.

  However, was disappointed to find that the place was filthy! In this time of covid, with later check in to allow extra time for cleaning, this place was disgusting. The tiles at the back of the cooker were splatted with fat (presumably from the last guests) the extractor fan looked like it had never been cleaned, under the beds was the last guest’s (or even previous to them) rubbish, which included a used face mask, general rubbish and a used tissue/baby wipe. The place was so filthy we felt we had to leave before the scheduled end of our stay. On stripping the beds before we left (as instructed) there was an awful brown stain on the (washable) mattress topper with brown drip marks next to it. There was black mould around the edge of the bath…. I could go on. On putting in a complaint, the owners of the lodge offered 15% off our next stay there and a free 3 day pass to the swimming pool. Why would we choose to go back there? The owners were not willing to offer anything else and quite frankly, Sykes have let us down too. Have used them many times before but will NOT be using Sykes again.

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• Elaine - Verified booking

  We enjoyed a wonderful week at Gressingham 7.

  If, like me, you struggle to find the key safe on arrival, it is attached to the wooden fencing, a short way along from the door. The glass balcony gave us fabulous views of the birds on the lake. We spotted coots, grebes and a heron besides the more common (but very entertaining) ducks, swans and geese. The outdoor furniture was a little different (better I’d say) than the photos - still the sofa in the background but the table had 6 chairs for enjoying outdoor meals and the 2 loungers had been replaced with comfy chairs. The weather was unusually hot and the lodge did get rather warm, even with lots of doors and windows open. Maybe a fan could be added to the already extensive array of equipment provided to help with this (admittedly rare) occurrence. The kitchen is well equipped with good, sharp knives - always a bonus. The TV sound is activated by pressing the top left hand corner of the controller on the wall to the right of the TV. The bedrooms have comfy beds and the whole lodge has lots of storage. We’d love to stay again!

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