Lodges & Log Cabins in Carnforth with Hot Tubs

Reviews

What our customers say about their holidays

• Fiona - Verified booking

  Location was lovely, and next door neighbour was nice.

  They’re the only positives of Tiptoes Lodge. The lodge on arrival STANK of stale smoke in every room. I wasted so much of my perfume on trying to conceal it but it only helped for an hour or two. The smoke set off my asthma, and as I use a CPAP mask, I couldn’t sleep for the air being pumped directly into my lungs. The sofa recliner doesn’t work on one end, and the other end has been sat in so much that it leaves you sitting on a slant. There was rubbish like bottles, hair bobbles, glow stick etc under the sofa when we moved it round to view the TV better. There was also rubbish like wrappers and hair under the bedside table in the twin room which we moved to put the beds together in. Someone’s old socks under the twin beds. The twin beds are tiny and only suitable for children up to early teens. Beds were so squeaky that we had to tighten the bed frames to help with the noise. The dishwasher was filthy, had mouldy food in the bottom, the filter was full of old onions and peppers. Dirty water lining the bottom, so wasted a dishwasher tablet trying to clean it once I’d washed the filter out. It made the whole lodge smell of bin juice when we first opened it up. The curtains have mould on the bottom of them in the master bedroom and living area. The hot tub is a hazard in itself. No bar to fold the lid back on - we’re a couple with disabilities and this was really painful to remove and put back on as most of the handles have snapped. Once you’re in, it’s lovely but no cleaning tablets left, so it got dirtier and dirtier as the holiday went on, as no one comes to maintain it. The directions were quite vague, and trying to find the key safe is impossible to find in the dark when we checked in later in the evening. Unfortunately, Sykes cottages landline and mobile were closed so couldn’t get help as all staff had left for the evening in the main restaurant. We spent more time cleaning than we did relaxing. We checked out a day early because we couldn’t stand it anymore and checked in to a wonderful pub in Lupton to make up for the holiday. Would not recommend to anyone, especially when the owner refused to agree to any form of compensation. Sykes did their best but even with photographic evidence, it didn’t help. There are so many beautiful places to stay around this area, go anywhere else but here!

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• Gemma - Verified booking

  I am very disappointment that i have checked out of the lodge and received an unexpected £180 cleaning bill because i left a bag of rubbish, 2 bowls to be washed and not hoovered the carpet or made the beds.

  I was sent a picture of the bed not made, some crumbs on the carpet and a bowl to be washed and a bag of rubbish. Surely when every person checks out of the lodge you get it deep cleaned surely that’s in the price you pay when booking? Surely you Wash/change the bedding? & Sanitise all the kitchen, bedrooms bathroom? Surely you don’t rely on the people renting the lodge to make sure it’s at a high cleaning standard for the people next checking in? As that’s very very unhygienic & you should be getting the lodge deep cleaned after every stay! I came away with my 4 year daughter who’s currently on chemotherapy & my son who’s 8 to have a few days respite between my daughters treatments I thought we could go away and enjoy some time together we rushed back the morning of check out and left a couple of bowls to be washed & beds not made and a bag to be disposed and we have been charged £180 I find this disgusting. I have never stayed anywhere where I have been left responsible for cleaning the property to an inch of it life before checking out. When booking there is nowhere that states if I don’t clean the lodge I will be charged. It says if there is damage I will be charged and there was no damage to the property! I expect cleaning fee to be returned to my account immediately.

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• Lucy - Verified booking

  We had an amazing stay at the lodge.

  It was in such a quiet and relaxing park and the pitch itself looking out at the small pond was wonderful. Just what we needed for our escape. I hadn’t realised the access to the pool wasn’t included or that day passes literally meant you could come and go - both of these things would have been helpful to know as £25 a go for a family for a swimming session adds up. However the pool and facilities were very good and we did use them. Including visiting the lovely restaurant. The hot tub is very large and was a wonderful addition. The main reason we booked! As well as outdoor seating that we were able to use in the April sunshine!!! The bathroom with a BATH was superb and additional en-suite just made everything more comfortable for us. Your selection of games and especially dvds went down so well. The van was fully equipped and we really enjoyed the stay. Nearest shop/supermarket is Tesco’s approximately 10 minute drive which is useful and the drive to beaches including Morecambe was only short which meant getting out and enjoying the sea air was easy. There was a manual for everything in the van plus taxi numbers, places to visit etc which meant not having to do the leg work yourself. You can’t wish for more from a booking. Peaceful and (almost) perfect.

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• Christopher - Verified booking

  Hi, Directions to the lodge were a bit ambiguous, starting point was from A6 which is quite a long road.

  Better starting point would have been junction 35 on the M6 especially if not familiar with the area. Finally found the lodge and pleasantly surprised how spacious and cleaned it was. Well maintained and well equipped. Site was clean and pleasing to the eye. Soon found the TV wasn’t receiving a signal for any terrestrial channels and on demand channels were limited. The TV remote didn’t work either. There were no instructions on how to hook up to the free WiFi so had to rely on using phone data to use the internet. Pointed this out to Sykes and they promised to contact owner to remedy these faults but after a couple of days said they couldn’t get hold of them so nothing was done. Good job it wasn’t anything serious! Would have helped if there were written instructions on how to operate the microwave, turn on the heating, using the hot tub and operate the TV. Also, some tips on where to eat, local attractions etc. One last whinge, the two single beds aren’t really suitable for large adults but for children up to early teens. Apart from the above, it didn’t stop us from having a nice break in the Lake District as we only used the lodge as a base in the evening. Would I use Tiptoes Lodge again? Probably not. And Sykes Cottages? The jury is still out.

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• Lynda - Verified booking

  Not sure who ls responsible for this, but when we arrived we collected the Lodge keys from the key safe.

  On the keys was a fob to lift the barrier so the car could get through. However there was no where to scan the the fob to open the barrier, we were then told we needed a code to open Barrier, which someone kindly gave us. Sykes cottages didn't make us aware of this?. Also big health and safety issue with Hot Tub. In order to get into the hot tub the lid had to be removed each time, as the lid had got no form of hinge we had to lift it to the ground, and lift back up each time to cover Not good for a 70 yr old and daughter. Accident waiting to happen. Also the tub was not maintained through the holiday, no cleaning solutions added, so by the time a few days had passed, it wasn't fit to get in. Another health issue. Other than that the Lodge is beautiful and the setting is perfect. Spoilt a bit by the 2 issues. Would appreciate your feedback on this.

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