Christmas Villas In Suffolk

Reviews

What our customers say about their holidays

• Janet Ann - Verified booking

  I booked this cottage for myself and 2 friends.

  It was important to have a ground floor bedroom and bathroom for myself as I have limited mobility and visual impairment at 83yrs. The twin bedroom I had was not comfortable at all. It was cold, and the listing did not make it clear that there was nowhere to hang clothes. The only space for this was an alcove covered with a curtain, but the only way to access this was to climb over the bed, which I was unable to do! Behind the curtain there was a rail, however, there were no coat hangers. I find this very annoying and puzzling as to why they wouldn't be included. In this day and age of airbnb etc, these should be the minimum standard. There should have 'been some hooks or something in the room to hang things on, so as not to have to climb over the bed. This should be made clear in the listing. If 2 people were sharing the room, there would be nowhere to put a case or clothes. There did not appear to be any blankets in case of cold nights. The stairs were narrow and very dangerous due to there being no handrail. Anyone with mobility issues would not be safe climbing these stairs. This should be made clear in the details. We had to mop the kitchen floor when we arrived as it was very sticky. We have noticed that other reviewers have mentioned cutlery and crockery not being clean. The house is dressed with the bare minimum of comfort and expense. This could be much nicer with a tiny little bit of effort and would not cost much either. It is clear the owners are working for profit only and not in the interests of their clients. The lounge area could be made more cosy by the addition of a warm mat, it did not feel like a space to relax in when the weather was bad. My friends are younger than me and more physically able, however, they also found the property lacking in comfort.

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• Ms S - Verified booking

  This was a perfect fit for us; for one of us with new chronic illness, the other with limited mobility and a young lively dog. It is 3 minutes from door to centre of woodland if you can clamber over some logs/stones, a minute more if you need to walk on flat. We found it so peaceful/ serene. Our dog was much more at ease with so little surrounding noise (except a military flight path which didn't bother us at all, somehow it was still just so quiet there).It's small which makes it very cosy with the log burner and rainwater shower plus roll top bath adding restorative cosiness. Fully equipped kitchen, there were even lots of useful things like oil and kitchen foil which made everything easier.If, like my illness, you have extra sensitivities, ask that the scent diffusers are removed in advance. You need caution with the spiral staircase in lounge area as you could bump head on it, so it could be issue for some disabilities, but we placed dog bed there to remind us not to cross the room that way.Very helpful responsive owners. We will certainly try to return. It was hard to find especially in dark. We gave feedback so hopefully instructions will improve. It's a very long off load track that not all cars/ people would enjoy/ manage well, but if you can, the remoteness is wonderful.As pictures illustrates, we were there in Autumn but the yard looks like it would be lovely for summer al fresco dining and was good for hot chocolate under the stars. Also look at our dog's smile on the last morning. He was refusing to leave the forest.

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• Cliff - Verified booking

  The level of cleanliness was not as expected (we have stopped in the neighbouring property on two previous ocassions).

  When we arrived there was no hot water. This was dealt with promptly but it made me question how the property had been cleaned within knowing there was no hot water. I later found a comment in the visitors book from early June and they also had no hot water. Crockery was not clean (mugs tea stained, glasses cloudy) cutlery was not clean and some kitchen utensils were rusty. There was also cobwebs all over the property indicating a full clean had not been completed. The information in the folder provided was out of date or just incorrect (eg it stated that rubbish would be collected from the end of the drive on a Monday. I eventually figured out rubbish was collected in the village on a Thursday and we had to take the bins to the end of the lane. I never did work out when the recycling was collected. Also in the folder it stated there was a glass collection point at the village hall which is no longer there). I would like to comment that the builders next door caused us no problems at all. They were extremely quiet and very respectful. The property has a great location but appears tired and let down by the poor cleaning.

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• Cliff - Verified booking

  The level of cleanliness was not as expected (we have stopped in the neighbouring property on two previous ocassions).

  When we arrived there was no hot water. This was dealt with promptly but it made me question how the property had been cleaned within knowing there was no hot water. I later found a comment in the visitors book from early June and they also had no hot water. Crockery was not clean (mugs tea stained, glasses cloudy) cutlery was not clean and some kitchen utensils were rusty. There was also cobwebs all over the property indicating a full clean had not been completed. The information in the folder provided was out of date or just incorrect (eg it stated that rubbish would be collected from the end of the drive on a Monday. I eventually figured out rubbish was collected in the village on a Thursday and we had to take the bins to the end of the lane. I never did work out when the recycling was collected. Also in the folder it stated there was a glass collection point at the village hall which is no longer there). I would like to comment that the builders next door caused us no problems at all. They were extremely quiet and very respectful. The property has a great location but appears tired and let down by the poor cleaning.

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• D Cottrell - Verified booking

  Our stay in Southwold. We've always loved Southwold but some of the holiday lets don't allow dogs and some are very over priced. We've stayed once before in a rental and also in the two hotels. These stays were good but compared to our stay at Bovis Cottage they just don't compare in any way. So we arrived for a 10 day stay. We couldn't have been better pleased. The first 2 days our grown up sons, aged 20 and 23 were with us as well. So 4 adults and 2 dogs in the cottage at night! There was bags of room it was great. The cottage itself is very good. The location even better. You are situated at the start of the High Street. so all of what is going on is at your door step. We could walk down the High Street and shops, go to the pier and the sea front. Or we could turn left and go across the common for a nice walk. Or turn right and make our way down to the harbour for fresh sea food, fish and more. We had a great time at a cottage that couldn't be better placed for a great break. I would recommend for a family as well as its a great big garden front and back.

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