Denbighshire Holiday Cottages

Reviews

What our customers say about their holidays

• Laura - Verified booking

  Myself and my husband stayed with our two year old son for five nights, Monday - Friday.

  The apartment is much bigger than we expected, and provided everything that we needed for our stay. It was spotlessly clean, and had a shared balcony with the apartment next door. The views were stunning, perfect for watching the sunset (see my TripAdvisor review for some pics). Oven/microwave/cutlery ect. Were provided. We always take extra bits with us, as we like to cook as well as eat out. However, there is a local Tesco and other conscience shops in Ruthin if you forget things. The apartment is perfectly located for a number of national trust walks, and is a scenic drive to Chester zoo/Cheshire Oaks. We like to get out and about now we have a son, but in all honesty if we were here 'childfree' we probably wouldn't have left often... especially when the pub below is open! Nik and Julia the owners are lovely, welcoming and made us feel welcomed and comfortable. Our son was let to roam around the pub, whilst my husband enjoyed a gluten free beer. After contacting Nik about my husbands coeliac disease before our arrival, gluten free beers were waiting for him in the pub. Which was perfect! The owners were easily contactable, but let you get on with your stay. That's how we like it! We enjoyed our stay, and would return 100%. As soon as I have given birth, we are going to look at our calendar and book again! Thanks Nik & Julia. Xx

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• Elizabeth - Verified booking

  Just back from a lovely holiday in Wales.

  Cartref is a great holiday cottage ideally situated a 5 min walk from the centre of Llangollen with its many restaurants, bars and shops. You’re also a 2 min walk from Aldi which is highly convenient, especially as it is open until 10pm most nights. There is plenty to do in the area and we enjoyed Bodnant Gardens, Chester Zoo and a canoeing trip over the aqueduct. The cottage was modern, comfortable and clean. The bed was a comfortable king with good quality bedding. As a party of 3 the cottage suited us well, but note it is quite small and I think you’d struggle if there were 4 of you. For example there are 3 comfy seats in the lounge, although you could probably squeeze another one in if your kids are small! Our only concern was how close to the A5 the cottage is. In fact this proved to be less of a problem than anticipated as overnight the traffic dies down, and the windows are good quality so kept much of the noise out. If it was very hot I can see this could be difficult, if you wanted to sleep with the window open. However I’m not sure Wales is hot very often... There is also no outdoor space, although you are directly opposite the play park with a seating area. Thank you for a lovely holiday, if a little wet!

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• Debbie - Verified booking

  On first appearance the cottage seemed generally clean but on further inspection we found lots of cobwebs and spiders in all rooms and some cupboards.

  Maintenance- Door to living room catches on the floor. No light working in corridor to downstairs bedroom. Bathroom in need of make over due to water damage. Threshold strip into the kitchen trip hazard due to collapsing. Saucepan handles were loose - fixed by us Cooker hood canopy light not working - fixed by us Temperature control on shower does not work- seems to be locked at a high temperature. No anti slip mat provided so we left ours. Broken glass in kitchen cupboard. Can opener inadequate. Automatic lighting system in kitchen and hallway we found to be an inconvenience and wastes electric. Storage space in the kitchen inadequate unless you want to store frozen food. It would have be nice prior to occupation if the outside frontage was swept and free of litter around the bus stop. Having mentioned all these there were lots of things we liked about the property but that’s what we expected. The location to the park and town are good but extra care needs to be taken when crossing the busy road straight outside the front door. We missed having private outdoor space. Parking is provided but take extreme care when pulling out. We would stay here again and hopefully all the above would have received attention.

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• Kiran - Verified booking

  The apartment suited our purpose.

  We were there for 2 nights and the hosts were amazing and so friendly. They go out of their way to help you and make you feel very welcome. Unfortunately we cannot comment on the food since the restaurant was closed due to staff shortages how ever I was aware of this before I booked since I had already had a telephone conversation with Nik the landlord. The landscape surrounding the public house is beautiful and it was so nice to be awoken by the sounds of birds chirping. If you wish to be in a noisy, loud music playing, pool tabled pub this is not for you. This is a lovely traditional pub where you can spend quality time. The apartment is well equipped for everything you would need. Please take enough supplies for a whole weekend since we found that the shops were shut from 12:00 noon on Saturday and that included Ruthin. You have to expect this in many areas of Wales. I will go again in the future even if just to taste the food once the restaurant is open again. Many thanks to the hosts. We wish you all the success for the future.

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• Sally - Verified booking

  We had a lovely stay in the quirky cottage, was lovely to be right by the canal.

  Was a comfy cottage with great facilities, and great location. As other reviewers have said, there are too many ornaments and trinkets meaning it's a worry (with a 6 year old) about potential breakages. Unfortunately I did break an ornament which was on a shelf right by the window, which I accidentally knocked when trying to reach the curtains. There's also a lack of space on surfaces to put our own things due to the trinkets, lovely as they are! The cottage would also benefit from some kind of manual covering basic things like when to put the recycling out. When we were there the bins were full to the brim likely because they weren't put out on collection day by previous guests, as they didn't know when to do this. Also other general information on the cottage and amenities would be helpful, eg we were keen to lock our bikes in one of the outhouses but no key. Also wasnt sure about use of the kayak. Overall though, a lovely stay and would recommend! These are just points to improve the experience for future guests.

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