Lodges & Log Cabins in Denbighshire

Reviews

What our customers say about their holidays

• Finlay - Verified booking

  We had an absolutely amazing time staying here and have recommended it to everyone one!

  The cabin decor is beautifully thought out designed and the views and outdoor area are absolutely to die for and I feel it really makes this place worth every penny we paid. The owners were very kind and helpful too, our orginal pod we stayed in the hot tub wasn't working so they immediately moved us to another pod and had even apologised they were at work so they couldn't help bring over all our luggage to the new pod, I felt this was very thoughtful. The only reason we have not given this a 5/5 but 4/5 was because as much as the pods had clearly been cleaned there were a few areas that had been missed such as the taps not being wiped, crumbs on the counter and few food or tea stains on the fronts of the kitchen cabinets meaning I did have to give the kitchen in both pods a clean before we used them. Secondly as much as we understand this is not the owners fault there were several power cuts leaving us unable to cook, use any water or facilities for multiple hours over multiple days. However the owners were responsive and tired to do all they could to get facilities up and running again. However both of these things would not stop us returning or recommending to others. Overall we had a beautiful time, the views are unmatched and the hot tub facilities are incredible! We would love to come back in the future!

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• Erin - Verified booking

  We had such a lovely time at the lodge and will probably be back at some point in the future.

  A couple of things that we absolutely loved about the lodge was the cleanliness and appearance as this is really important to us especially as our baby travels with us. The pictures absolutely do it justice especially on a clear day, the view is mind blowing, and the privacy is amazing. A couple of things that we would take note of is that we arrived in the snow and very cold weather, we got stuck a couple of times coming up the very long hill and I wish this was maybe mentioned in the description of the directions as had we been in a smaller non 4 wheel drive car I don’t think we would have made it to the top and potentially crashed the car. Another thing that we struggled with (although you do state this) the kitchen area is very very cold and this was an issue when we needed to pass through or nip into the kitchen it immediately took all the heat from the main pod. I can see that this isn’t an issue in the warmer months however it was a downfall for our stay. All in all we absolutely loved the lodge, the hot tub, the staff, the area as a whole. We had such a lovely time.

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• Annalee - Verified booking

  Lovely scenery, good lighting, sleep pod is very well insulated so it’s cosy inside no matter the weather, comfortable beds, good WiFi too.

  Would of been nice as it’s classed as a luxury pod that you have a welcome pack with a few sachets coffee tea uht milks ect as alot don’t do a good shop till they get to the place. Also a dish cloth to wash up with was lacking as do want us to keep it clean as in booklet. Remote control back was missing off one remote and two cracks in glass inside the inner door were noted on arrival in case we where to blame for these, I did a walk through video on arrival for this reason in all properties we stay in. Also a walk through video of how we left it too. Cobwebs all on wall where cooking area is wasn’t great. The big bin outside was ok but when we went to put our rubbish bag onto main bins on leaving you have all recycling areas, maybe put a recycling area out side each pod and we could do that as we went along, as I wasn’t now on leaving going to go through the dirty bin and sort everything! We Loved the hot tub and good instructions, was nice and peaceful and precise thorough instruction on getting to hidden meadow. Would reccomned this place.

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• Rhian - Verified booking

  We asked a member of staff for some extra wood one morning, it saved me a phone call with a variable signal but unfortunately it didn't appear.

  I phoned an out of hours number and the Sykes person explained that she couldn't do anything about it, but didn't seem at all sympathetic or concerned about us not enjoying our holiday. I have stayed in places previously where there has always been someone around, or they can let you know where the wood is stored to pick it up yourself. It meant we all missed out on a hot tub experience after walking up a mountain, which was the reason we choose the place. I also found the wood fired hot tub really hard to manage the temperature, and perhaps a little more information on this, keeping the lid off once it was hot enough, or even how to put the fire out or cool it down etc would be helpful as I don't have experience in this and it got too hot the second time we heated it... A proper fire glove would be useful for the tub too. This slightly ruined an otherwise lovely stay, was really impressed with the hot water and shower/toilet facilities for such a small place. It was a shame one of the drawers the was broken and the oven shelf dodgy

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• Mr Mathew Paramore - Verified booking

  Perfect place to stay for our little break away. Me and my partner travelled up on Friday afternoon and arrived at 830pm, the hot tub was warm and ready to use which was perfect after the long drive. We were met by angharad on arrival, she walked us through how to do the hot tub and keep warm, gave us a quick tour of where to find everything and even looked at things to do whilst in North wales, we had already planned our trip based on doing the zip wire however the thought was there and couldn't fault her offer to help. The pod was in the farm field with the most beautiful view and luckily we had a clear weekend which was great for looking at the stars. Inside was a small selection of snacks a bottle of prosecco and some eggs, a lovely touch. The pod was warm and cleaned to a very high standard. Asked for assistance in doing the fire the next evening and angharad came over to assist getting the fire properly burning. Perfect stay will definately return. Diolch

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