Log Cabins & Holiday Lodges in Devon

Reviews

What our customers say about their holidays

• Jill - Verified booking

  So sorry I can't give a good review.

  ..I can only give you an honest one. The only good thing about this place was that it was dog friendly and that you could park very near the chalet. Where to start. So we were there for two weeks with our dogs. There was no washing machine, so after a week or so we ended up having to lug dirty washing around until we found a launderette. No dishwasher, which wouldn't have been a big deal, but the hot water tap in the kitchen didn't do much more than trickle, took ages to heat up then suddenly it was scalding - I managed to burn myself a couple of times. The plastic washing up bowl in the sink was too small to be able to get a dinner plate flat inside, so you couldn't actually soak anything. The first or second evening the power cut out, so we had no light from early evening till the next morning. When the maintenance man came over, he didn't know why we had no power. Eventually he discovered that there was a coin meter which you had to keep feeding with a token to keep power on. He found out that this information was in the chalet handbook, but who reads that from cover to cover as soon as you arrive? There was a mini freezer, but it was full of ice (not cubes) and the door didn't close properly so it was useless. There were no mixer taps in kitchen/bathroom, just old fashioned one hot, one cold, so to wash your hands you had to put the plug in and run both before you got a usable temperature. There was only one key, so that was a bit inconvenient when there's two people who might want to be doing their own thing at times. Kitchen was sparsely equipped - cutlery was only four of each item so you were constantly getting up after main course to wash cutlery before you could eat pudding. Oh, the bed. Double bed was maybe a foot off the floor, and I don't mean the frame - that was to the top of the mattress. Matress was maybe 6 inches tops thick - when lying, you could feel every bar of the metal frame under you. Tiny bedroom - when walking round the bed, you were constantly banging your shins on the hard frame corners. I actually came away with bruises. The bedroom was from maybe the seventies - you had little cupboards either side of the bed with cupboards above that were hinged at the top, which the doors were starting to dangle. Generally, when you looked around, it was dated and somewhat tatty - scrapes along the walls where furniture had been moved or pushed against walls, that the paint hadn't been touched up, it had just been left. It felt like the owners/maintenance just didn't care. When we first walked in, I stood on the doormat and it shot across the floor leaving me on my back, and I have a spinal condition so I was in terrible pain for a couple of days. Doormat got immediately taken off the floor. One corner of the living area had a vacuum and various cleaning things leaning up against the wall - they couldn't have even put them out of sight? Needless to say, we won't be staying there again. I hate leaving negative reviews, but honestly, these are just the facts as to how we experienced our stay. Such a shame.

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• Maxine - Verified booking

  Overall we did enjoy the week in dartmouth However the chalet was disappointing and wasn't somewhere I looked forward to returning to each day.

  Cleanliness was inconsistent; the bathroom seemed clean and tidy. However there was a food wrapper under the double bed and a lot of dust. This is clearly an area that is missed.regularly There are also dust collectors under the bed which must make it difficult for the cleaner. I think one item is a foldaway chair but I didn't really want to touch it to pull it out. We also had to clean the handles of the kitchen units which were also dusty. The furniture was uncomfortable; mattresses thin and I could feel the metal of the bed frame. One tiny cupboard for clothes as other full with brooms, highchairs etc. There appears to be pointless furniture in living room (small corner book case, unit near door), perhaps a tall unit would enable better storage. The living room furniture was also uncomfortable for more than a quick sit down. Luckily we were out and about a lot but it would have been nice to have returned to a proper sofa/comfortable chair. Electric went off whilst it was dark , whilst it is good that the coins are provided, trying to get around to find my phone for a torch to sort it out was a pain I think the meter needs removing . Reviews also said it was quiet but I didn't find it so. People passed the unit regularly and ball games happening right outside. This was a particular issue for us as my rescue dog is reactive to people passing and balls hitting the window. I wouldn't have minded as much otherwise..however if I'd have known I would have avoided booking this particular chalet and looked more closely at the site plan for one with on the end of a row with less passes by/footballs Whilst we knew in advance there was no WiFi, I think it would be good if there was. My brother booked another chalet on same site for less money and it was far better equipped with WiFi included. I know it is summer hols and everywhere expensive but it felt overpriced for what we got

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• James - Verified booking

  Part of me almost doesn’t want to write this review so I can keep this absolutely gem a secret, but that wouldn’t be fair.

  When we arrived, Glen met us at the property to give us a guided tour and to show us how to use the hot tub. She was so friendly and welcoming and made us feel right at home. The first thing you notice with the property is the size. It’s was huge and easily accommodated the 6 of us. It also has 2 double bedrooms which is a rare find! The vaulted ceilings also made it feel more spacious and light. Every room had a tv, fresh bedding and towels and even individual bars of soap which was a lovely touch. There had separate towels for the hot tub and for bathing. The kitchen was extremely well stocked with pretty much every utensil you could need. There was even basic condiments for cooking as well as products for cleaning / washing up. The hot tub was very relaxing and got daily use. There’s a privacy screen next to it so you’re not overlooked and you can just relax and enjoy the views. So, the views. The location is truly stunning. Set in its own private field, there is plenty of grassy area to enjoy and even 2 lakes which are well stocked with fish, if that’s your thing. There’s plenty of wildlife to enjoy, from wild deer to Kingfishers so make sure you take some binoculars. The nearest town was Bampton which had a couple of Spar shops, decent butchers and pharmacy and was only a 5 min drive away. All the locals roads were very quiet, but are well connected if you wanted to travel further afield. Can definitely recommend the Grand Wester Canal for a lovely walk. All in all we had an amazing time and will definitely be back soon.

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• Michelle - Verified booking

  The Chalet was basic.

  Lounge furniture very uncomfortable, what you expect for Conservative 2 sitter and 1 armchair. Hot water tap in the kitchen wasn’t hot enough for washing your pots. The hot water came out hot for 30 seconds then was running lukewarm so had to boil the kettle for hot water. Pans cooking trays were still greasy from previous holiday makers. Main bedroom had no storage for hanging clothes as was filled with cleaning stuff ( Vacuum, steam mob, brush, camping folding chairs. Bed seemed like a put up double bed with mattress on top. Very uncomfortable not good if you’re staying a week or more. I couldn’t believe how far better was the second children’s bedroom. 2 proper single pine framed beds with tall boy grey wardrobe and matching bedside table also a large mirror on the wall. So ladies to dry your hair you would have to use this bedroom as the main bedroom hasn’t a mirror. The positive side that we stayed a week over Easter and was very cheap for an Easter break, we only payed £360 so I suppose you get what you pay for. Norton park is in a very good position, sainsburys and Lidels just a 2 minute drive down the road. Dartmouth few more minutes away so very handy and of course some beautiful beaches just a short drive away. If you’re on a cheap budget then I would say if you don’t mind the negative things I mentioned then the chalet is ok if you have young children and dogs.

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• Mrs Marianne Crisp - Verified booking

  We stayed here in 2019 and would have returned, but 2020 was cancelled, so we booked for 2021.

  The property was the same except that the warm wood exterior is now smart grey-and-slate. It’s clean and spacious, and has everything that a large group (sleeps 6) would need, including a dishwasher and a washing-machine, and except perhaps a small fruit or veg knife. There’s a fridge with freeze-box in the kitchen area, which has electric cooker and microwave, plus a large fridge-freezer in the walk-in larder, and the table seats 6. There’s a large en-suite bathroom in the Master, which has a balcony overlooking the big garden, plus a very large family bathroom with bath and shower, toilet and sink, and another small separate toilet. The garden is huge, bounded by fencing on 3 sides and the River Exe on the 4th, so perhaps not the best place for young children and/or small dogs. Our two Irish Setters, however, absolutely loved it, and this year I was lucky enough to catch a glimpse of a kingfisher, an amazing experience. There’s wifi, DV’s, games and books, but phone reception is only possible standing in the garden. It’s also not far to Dulverton, a delightful little town with several cafes and restaurants, a Co-op for groceries, and other useful shops. Tarr Steps is worth a visit, also Withypool, where there’s a small PO/shop and a cafe selling amazing cream teas, cakes, and main meals. Thoroughly recommend the Lodge and the whole area for sightseeing.

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