Dog Friendly Apartments in England

Reviews

What our customers say about their holidays

• Amy - Verified booking

  I think overall Ella’s loft is a great place to stay and I enjoyed my week away.

  The bed was very comfortable. Kitchen has everything you need. The homemade muffins were a nice touch. The hot tub was one of the best I’ve used. Definitely the highlight of my week. However it’s clear that the photos advertised were taken when the place was new. In my opinion it could do with a spruce up. Cracks in the bathroom floor, plaster coming off of the walls. It was pointed out to me that the blind in the bedroom was broken and being held down by wire, surely this is something that can easily be replaced? The Wi-Fi didn’t work at all during my stay, I reported it and was told the router had been reset but it still didn’t work. I had to use my own mobile data to watch the tv. I was only provided with one toilet roll and had to ask for more when that ran out mid stay. I don’t think this is something guests should have to ask for. I don’t like to leave negative feedback but there are just a few things that were missing for me to make this a five star stay.

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• Julie - Verified booking

  Flat extremely clean and perfect for two but has some slight quirks which need sorting out.

  The blinds in the bedroom and the lounge don’t fit the windows. They end about 4 inches from the bottom. In the bedroom the curtains are so flimsy that they too don’t do their work. This means that you can see into the bedroom and right onto the bed from the street outside even with the curtains closed. It’s the same in the lounge but that’s not as worrying. There is no room on the other side of the bed for a bedside table and the shelf provided was hanging off the wall. We did inform the owner/landlord/caretaker who took it away, leaving us with no shelf. The shower is quite old and could do with replacing and the shower head and holder don’t match so it’s tricky to adjust the position of the shower head. We had lovely welcome gifts which we really appreciated but I’d prefer money to be spent on the things mentioned above.

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• Chelsea - Verified booking

  On the listing they have failed to mention that this property is actually located in their front garden.

  The only privacy you will get is in the actual cabin. You can see and hear the owners when you are in the hot tub. One of the owners was making a loud noise by chopping wood. Their daughter and granddaughter had arrived and they were loud. This isn’t mentioned on the website but it is mentioned in the welcome pack (after you’ve paid and arrived of course). They refused to give me a refund even though we left a few hours after arriving. I left because I couldn’t relax with the feeling of being watched. I was seen as I was walking to the hot tub and I’m very self conscious of my body because of my scars from having cancer. I will definitely be taking this further. I am so upset.

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• Francesca - Verified booking

  Enjoyed a lovely three night stay at Springwell lodge.

  When we arrived we were greeted with a lovely cream tea which we weren’t expecting and all the facilities/amenities had been well thought out! The location is fab as it’s just off the bypass so you’re able to easily access anywhere. When we weren’t out and about exploring, the lodge was the perfect little place to come back to. The hot tub was an amazing addition after a heavy day of walking. The garden is also completely secure so the fur baby was safe and not able to roam where he shouldn’t! Also great communication with Kelly and Arron as to where we pick the keys up etc. Wouldn’t hesitate to stay here again! Thank you! Fran and Jono x

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• Jenny - Verified booking

  We have stayed in many many holidays cottages and Tony’s was about the best equipped if any we have come across .

  Everything thought of and provided for and everything working and in good order . Lovely soft towels and sheets and plenty of hot water . Garden really useful for our small dog . Tony left us lots of little touches like biscuits and milk and a bottle of wine which was a really nice gesture and much appreciated . Necessary to point out that on first arriving the cottage is in a slip road ( good parking) off of a very very busy main road . However once inside you really can not hear it at all . Quite extraordinary . A great place to stay and very handy for the town amd getting out and about .

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