Dog Friendly Apartments in Ilfracombe

Reviews

What our customers say about their holidays

• Eileen - Verified booking

  We had a nice stay here and found the twin beds comfortable.

  I liked the decor and I liked that they had tried to make it modern but with original touches. There was a nice harbour and sea view. The master bedroom which we did not use was a very generous size and I would suggest putting a sofa in there as extra seating for when 4 guests stay as the lounge is on the cosy side. There is an indoor swimming pool which is open from approx 8am-5pm when staff are around. We didn't use it so can't comment on it. This apartment has a shared balcony with harbour view apartment next door. It does require some decent outside seating, which 4 guests can use though. You can hear some of the theme park music from here but we didn't hear any inside. There was a nice breakfast pack left for us, which was a thoughtful touch. There were only 4 plates/cups etc so you had to use the dishwasher after every meal or wash up so more of these are required. I also found on arrival that the dishwasher was full of dirty dishes so cleaners need to be made aware of checking this as I don't go on holiday to have to sort out other peoples dirty dishes! There are no staff on site after 5pm so consequently the side gate leading to the car parking area is not locked up and more importantly the main doors leading into the apartment block are not locked either so lack of security because anyone can wander in! That main door should have some coded lock on it so only guests can access the building especially as this is at the back of the castle. There is a shared patio area with table and benches. I didn't receive a phone call with access details before I arrived so was a little clueless about where to go and how to get in luckily Richard, general manager was there to show me around but if I had arrived later than 5pm I would have been in a pickle! I did have a missed call from London on my phone (spam? or the company?) but no voicemail left and no email sent so they need to rectify this especially as all staff go off site around 5pm. I was also sent a 20 page document of T&C's from the owners after I had booked and paid in full to Sykes. Guests need to see this before they have paid not after so that they know what the rules are and if they want to go ahead with the booking!! This apartment would not be suitable for anyone with a mobility issue as there are stairs and the free standing bath is quite tall. A shelf is required in the bathroom and the shower is a tall overhead one so not practical if you don't want to get your hair wet every day. A lower shower in addition to a high up overhead one is the norm nowadays. I would have preferred a lid on the toilet seat too. The bathroom door cannot be unlocked from the outside so be careful if you stay with children incase they get themselves locked in. The kitchen is situated in like a hallway between the lounge and then the bathroom /bedrooms so hubby just had to stay in the lounge whilst I cooked to avoid accidents with hot water/food. Take tea towels/washing up sponge and kitchen roll as there were none. The freezer is a small ice box type. A shared washing machine is provided in a room elsewhere and is free and there is a tumble dryer which is 50p to use. It was very quiet at night, which we liked. The best value would be for a family with young children that use the pool and go into the 'time warp', but quite endearing theme park.

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• Jacky - Verified booking

  Having read previous reviews, we went prepared for a few minor issues (there's now a storage container in the walk in shower :) ) - but actually, any issues were very minor indeed.

  Yes, the balcony is a bit mucky - but it has been cleaned recently and short of house training the seagulls, there's not much you can do. It can get a bit windy out there so the doors do need the hooks repairing, but propping them open with the chairs worked fine. The shower over the bath does need attention - it's fine as long as you like a hot shower, but the temperature control needs fixing. I used it every day though as that bathroom was so spacious and the other one was very small. I'd have preferred the TV from the mezzanine in the bedroom - but then we didn't have kids with us! That's it - nothing worth mentioning really, except I wanted to update previous reviews. So now to the positives! The view! Breath taking! The photos don't do it justice. I could have just sat and watched the changing colours for the whole week! We put the table just inside the doors to eat - beat any view from a restaurant in town. The flat is well fitted out - clean and everything we could possibly need, including some tea and coffee etc to get us started and even a pair of binoculars and some games. The fan was very welcome as we had a hot week and it was nice to have plenty of coat hangers for a change (I always over pack!).The instructions were all there - but we didn't need them. The location was perfect - literally a 2 minute walk from the harbour and right on the coastal path. There were plenty of shops on the high street - about a 15 minute walk but be prepared for the hills - or stop off at Tesco's on your way into Ilfracombe. There are LOADS of amazing restaurants - everything from Michelin to fish and chips - BUT - most were fully booked up for weeks to come. Book well in advance. We did eat at The Smugglers on the harbour as they weren't taking bookings - we queued at 4pm when they opened but you go on a waiting list and they would call when a table was available - usually about an hour. Well worth the wait. There's also a Wetherspoons 5 minutes away and a Maddy's chippy, virtually outside, is not to be missed. We did the 2.5hr boat trip - fantastic afternoon. On our last day, we got a taxi to the car park for £6 - saved a lot of hassle. All in all a fab week - we'd definitely go back. Beautiful place and a lovely apartment. I'm already missing that view!!! Thank you to the owners for a very special holiday!

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• Natalie - Verified booking

  Absolutely loved our holiday at 11 Cove View!

  I think it’s the best place we’ve ever stayed in. Ethan, the host was communicative, professional and very helpful. There were clear instructions of how to enter the appartment by using the key safe. Ethan allowed us an early check in and sorted us out a 3rd parking space. The appartment was very well equipped. The kitchen had everything you could think of. The Den was such an added bonus, it’s a huge lounge downstairs, massive TV and very comfortable. We took a games console with us and the adults and younger people enjoyed this space. The views are stunning! Bedrooms are spacious with comfortable beds, 2 of the bedrooms had a shared balcony, what a bonus! The lounge was breath taking. As soon as we walked in we just stood there with our mouths open … wow! So comfy, incredible views. Lovely bathroom and en-suite too. We really loved this place and didn’t want to go home. Very short walk to the beach, the harbour, the pub on the corner there’s also a private set of steps when returning from the beach or pub save waking all the way round up the hill to the front gate. There’s a great little garden out the front too. The high street is a short walk up the hill and has a lovely Indian restaurant. We would really recommend staying at 11 Cove View there were 7 of us who stayed there with 2 dogs and we found it very spacious.

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• Jonathan - Verified booking

  We had a great week at 10 Oceanside.

  What a wonderful apartment. The main attribute is the balcony and the wonderful ever changing view. We had to give it a sweep when we arrived ( there are a lot of seagulls) but it was a fantastic place to watch the boats etc. We loved it. There are some poor reviews on here so we were a bit concerned about the apartment but shouldn’t have been. I think some of the criticisms are overly picky and people just need to chill and enjoy their holiday and this lovely apartment. The bedrooms are lovely and spacious and there is a futon on the mezzanine so my daughter slept up there and loved it. The overall experience was great and we’ll definitely be back. Any small issues we had were dealt with expertly and quickly by Richard at Sandpiper who was brilliant. Some instructions have been removed due to COVID so be aware that the bottom oven only works if the time is set ( press and hold the 2nd two buttons from the left and adjust with + & - on the right, or Google it as we did). There is a switch for the dishwasher socket hidden behind the coffee maker ( we rang Sandpiper as we thought it didn’t work)… We bought a parking permit online in advance but we’re able to load and unload outside. Anyway, if you are booked in at 10 Oceanside you’re very lucky. You’ll love it.

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• S - Verified booking

  Accommodation was warm however that is about all I can say about it.

  Owner says it sleeps 2/4 people so we assumed we could have the bed and kids could sleep on the sofa bed, that didn't happen! My partner and both children slept in the bed and I tried to sleep on the cobbled street they said was a sofa bed. We ended up leaving a day early because 3 nights with no sleep was about enough for me. I did bring it up with the owner and was told no-one had complained before which isn't true. When we returned home I checked the reviews and someone else had mentioned it before which, in fairness had seen but the review had been commented on by the owner saying all issues had been resolved NOT TRUE. Access to the the garden was through a door with a padlock on and unless I asked we wouldn't have been told by the owner, it felt like they don't actually want you to use it but put it on their advert to make it sound like your getting more than you do. After not sleeping on the last night I took our dog for a walk at 5am and when I returned the door was locked and I couldn't access the Accommodation because you share the entrance with the owner which isn't pointed out on booking. After all is said the area is beautiful and well worth a visit, just find some other accommodation. Wouldn't stay again and definitely wouldn't recommend.

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