Dog Friendly Cottages in Denbighshire

Reviews

What our customers say about their holidays

• Diane - Verified booking

  This is a honest and frank response to our stay at home farm.

  Firstly when we arrived and had a look around the property there was a poo stain on the down stairs toilet seat next to the kitchen. I went to clean it with the toilet brush and that was covered in fresh poo. I then had to clean that as I didn’t want are other guest to see it. The whole house needs a deep clean carpets top of cooker, light switches, lamp shades etc. Our bedroom en-suite needs attention the shower doors don’t close together properly and there are jet knozzles missing of the shower, the general appearance of the tiles and grouting needs attention and old pipes just left sticking up next to the toilet. We had to fix 2 toilet seats in the other bedrooms. We had a water leak in the down stairs bedroom having been there less than a hour. We did get a quick response by maintenance and was fixed for 2 days and day we left started leaking again. The jets on the hot tub don’t work properly and was disappointing, Now to the houses best asset the swimming pool. Great addition and was a great hit with all the family. Just a couple of small maintenance issues here and easily fixable. The pool has some tiles missing from the steps as you enter the pool, (could be a issue with a cut foot) the grouting in places needs cleaning and the silicone in the over flows needs cleaning or replacing. The shower room toilet seat needs replacing and the shower filter needs cleaning out full of hair. The grounds outside needs attention the rear grass could of been cut so the kids could play games out there, I know it’s been raining a lot but it could of been done. The games room is a hit with adults and kids alike but the lights on the games don’t work and the games themselves are looking tired. So to sum up the photos shown aren’t a true reflection of the way the house is today. I see that the house is well booked up with holiday makers and would say some of that money needs to be ploughed back in to the property to bring it up to a high standard. It’s a shame really as this property could be fantastic. If the basics were taken care of. Having paid £2350 for 4 nights I feel a little let down by all the issue we experienced.

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• Rhiannon - Verified booking

  The property itself needs a massive refurbishment.

  Half the mattresses had no support being able to feel the bed frames through them. Crisps packets, socks and general dirt under beds. Mould issues in ensuites and cleanliness not up to standard, shower doors had what seemed like months worth of scum on doors and flooring dirty. Dishwasher didn't work correctly every time it was used everything came out dirty. The range oven only 1 of the ovens worked correctly, with some cooking utensils broken. Not enough drinking glass (tumblers) no pint glasses, I had to buy pint glasses for the property. Neither Hoover's had been cleaned out before we arrived so was full, had to clean it out myself to be able to use, there is no broom or dust pan and brush. The pool is missing tiles on the steps which caused injuries to feet. Living room smelt like baby sick. There is a lovely wood burner with enough logs for a couple of nights, may want to bring some extra with you as no where on site for purchasing extra wood, that I could find. There was multiple pieces of brown glass found by the picnic table at the front of the house. There are massive recycling & general waste bins on the property which neighbours was using throughout the week which took away some privacy as they had to come onto the property. Not enough food waste bags provided we were given 4 for 7 nights with 11 guests over the Christmas period. Lower ground floor bedrooms only some the radiators worked not all, these are the coldest rooms of the house with smells of damp so heating needs rectifying. Overall this is a lovely place to stay with enough room for 11+ guests to be comfortable, it needs a massive deep clean & some refurbishments to bring the standard up to what you are charging.

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• Andrew - Verified booking

  I've stayed in a few properties for this price range and this was the best.

  An indoor and outdoor hot tub, and a lovely super warm indoor private pool, were amazing. Property is full of charm and amazing oak beams but unlike many cottages it's massive, spacious, and flows beautifully, and despite this still felt warm and cosy. Lovely open fire, and the owners provided wood and firelighters which was a nice touch. Great kitchen, great cooker and lots of pans and utensils if you like to cook. Bedrooms nice and spacious, lots of ensuites, and a great bedroom for 4, which the kids loved, and with access to the pool house. And even though it's dog friendly, it smelt fine and wasn't tatty or damaged in anyway. It's just an amazing property. Now for the negatives and what could be improved. Games room needs a bit of love. The table football had no ball, aside from a ping pong ball which is no good. Snooker table had no chalk until I bought some. The basketball was flat. Its a great space and even with a nice working TV, but you can't use most of the games. I'd suggest a good ping pong table addition and keep the pool table and table football, but maintain them properly. It was too rainy for the outside ping pong and the bats were damaged and perished anyway. Some money needs spending on the showers and bathrooms, a bit of modernisation, as in places they are a bit tired. For me it's a 9 out 10, and with not that much money, it can easily be a 10. I would certainly go back in a heartbeat.

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• Beverley - Verified booking

  Hendre Aled Farnhouse was lovely!

  It looks very rustic and a little dilapidated at first sight -especially the outbuildings which are very ‘farmyard-y- but once inside we were very impressed. The rooms are huge, and eleven of us fitted comfortably without ever feeling cramped. The addition of a large chocolate cake was very much enjoyed! The only slight problem was with accessing the site. We have a 4 wheel drive vehicle but the other two cars aren’t, and the road getting to the house is really only suitable for a 4x4,especially in the wet. It is steep and just a farm track. One of the cars only made it back up the hill by emptying it out and transporting everything else in other cars. In the ice it would be impassable. Having said that, once there the remoteness added to the feeling of being away from it all. A rustic, relaxed but comfortable place to stay in stunning countryside.

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• Christine - Verified booking

  This is a wonderful place for a family get away.

  The cottage is lovely and quaint with many original features. It is so comfortable, plenty of space for everyone to relax. The bedrooms are so big with very comfortable beds. The kitchen is well fitted out with plenty of utensils and crockery to use. The outside area was beautiful, so much space for everyone to enjoy. The veiws of the surrounding countryside are picturesque. This place is out of the way from the hustle and bustle of everything. We have an amazing 3 nights stay and would definitely recommend it. Pauline and Alun were available if we'd had any issues.

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