Dog Friendly Cottages in Prestatyn

Reviews

What our customers say about their holidays

• Khadijah - Verified booking

  I arrived at the property at 3.

  50pm along with my sister and two kids and my friend and was disappointed to find the bungalow had not been cleaned There were dirty towels on the floors the beds was not made and also the kitchen was a state with the stove having been used and left as it’s as and a baking tray used and not washed the sink area where there was dirt accumulated under the drying rack which had dishes drying on there. We ended up wiping down areas just so we could make brews The bathroom sinks were dirty and also the bins in bathroom were full there were labels and hangers in one of the bedroom Hair on the sofas and Clearly someone had stayed here and no cleaner had been in to clean prior to our arrival. This was shocking and also put a downer to the start of our holiday We contacted the number given and a cleaner contacted us (who was lovely ) and started cleaning whilst we were here we had travelled from Preston and the kids and ourselves were hungry and were looking forward to sitting down for a meal but the kitchen was in no state to be used. It was 5.30 ish and the cleaner was still here so it is very much an inconvenience as we were just hanging around waiting.i also received a call just then to say the hot tub needs a clean and asked us if they could come clean it to which I agreed and he also said he needed to use the water which added to the inconvenience and we advised them to clean them so we could use the hot tub the next day. But that time it’s was like 6.30pm and we started our holiday. The house was nice overall if it was clean and everything was ok the. I would have gave full 5 stars but our holiday started not so good. Afterwards we also notice hazard in kitchen the floor was dangerous they need to sort that out they have put rug there but it’s not big enough I have pictures of it too, and Sykes did not contacted me back but after I came back I get the feedback email. The owner away good as he sorted everything out. Sykes please let the owner know next time on time so they can clean the house before next guest.

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• Michelle - Verified booking

  We did have a lovely stay.

  Good location, comfy bed and mostly clean throughout but a few things need attention in the cottage. In the on-suit bathroom the rainfall shower needs secured to the wall, the showerhead won't fit in the bracket properly so you have to hold it throughout your shower. After turning off the shower water constantly leaked with a loud dribbling sound. The toilet seat was loose and within a day of arrival there was a smell of damp which got stronger through the duration of our two week stay. Theres nowhere to do hair and makeup with a plug and mirror. The bins and refuge instructions are not clear or up to date. Even though theres a washer & hot tub there is nowhere to dry anything a rotary dryer in the garden or even a clothes horse would be helpful. There is no iron or ironing board in the cottage, we had to buy these to use. There was no hoover, there was a brush and a dustpan & brush which was great for the hard floor but there was a shaggy rug in the sitting room that we couldn't vacuum for two whole weeks which made us wonder if it ever got vacuumed. The back door out to the garden opens outward onto a small step which is not much bigger than the swing of the door but is over a foot high from the patio, the steps down are behind the open door so you have to close it before you can move. There is no handrail round this high step making it hazardous for the elderly, children or anyone with mobility issues. The hot tub has no lights and could also do with a good deep clean. While we were there two men turned up looking for the owner as they had noticed the car there, my husband had to show his driving licence to prove who he was and we were asked to show our booking confirmation, they then left us a sealed letter for the attention of the owner which obviously we left there. Overall we enjoyed our holiday as we made the best of it but this cottage could be absolutely perfect with just a bit of care.

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• Lynn - Verified booking

  I spoke to the Owner of the property before we were due to go regarding parking because my husband is registered disabled he has COPD and mobility issues.

  He is unable to walk very far and has to use 2 walking sticks.She told us we could park anywhere in the car park but there was a designated car space immediately outside the property which did have in huge letters NO PARKING. One day we had only gone out for a short while we came back and couldn't park the car in that spot. The car park was full. I phoned the owner who came with another lady who had parked there as well and apologized saying there was a big Golf tournament on plus a funeral. Now I respect all funerals but I didnt like being made to feel guilty I was complaining. Its no excuse to parking in a designated car space for that property. I was told it doesn't really happen. The next day we went out again and we couldn't park again due to some one parking a Golf buggy in the same designated space. I phoned the Owner again who had it removed straight away. During our stay we noticed on occasions the Golf club car park does indeed get quite full. Although there is room out side on the road to park. I should imagine in the high summer season the car park would get really full too. There was another two times I had to phone the Owner because on arrival there was no internet connection and the power went of in the property on the Friday morning . Both were rectified very soon by the Owner who was really nice and very friendly and very welcoming. A lovely Lady. We liked the property very much. It was spotlessly clean and comfortable and had all we needed. We would very much like to book again to stay in this property but with the parking issues especially if your Disabled. Unfortunately we will not book again.

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• Keith - Verified booking

  There are many good things to say about Fairways and these are our observations: 1.

  Guests should be aware that the bungalow is immediately adjacent to the golf clubhouse and whilst the golfers are quiet they do walk past your front door to get to their changing rooms. There is no late night noise. Guests are free to use the clubhouse bar and restaurant, the food is the usual golf club fare. I cannot speak for the course but it is in a good setting and looks well maintained 2. There is no wardrobe in the twin room and no room to install one. A second wardrobe could be put in the main bedroom. 3. The super king size bed in the main bedroom is very comfortable and the room spacious. The lounge is also comfortable and spacious. 4. In the kitchen there is no freezer and no frozen food compartment in the fridge. We stay in many holiday cottages and there seems to be an assumption that guests will either eat out or bring in takeaways or ready meals. The pots and pans are sufficient but otherwise if you wish to cook a meal from scratch you will need to bring everything, from a sharp knife to salt and pepper. Remember also to bring fresh milk and immediate provisions as there is no convenience store within walking distance. A big Tesco, Aldi and Lidl are within 5 minutes drive. 5. The garden is small but secure and the grass is artificial, it took our dog a little while to get used to it! There is a very good walk down the public footpath which runs immediately next to the bungalow. We enjoyed our stay and you will too if you factor in the above.

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• Rebecca - Verified booking

  This property is so cute, stylish & comfy - really felt like home from home.

  Perfectly placed in the middle of Rhyl & Prestatyn with nice coastal walks either way. It however does need a few little things just to make it 10/10. - no hooks on bedroom or bathroom doors (sounds petty but don't realise how useful these are until you don't have any) - washing machine & dishwasher smelt fusty & mouldy. Dishwasher did improve as it was used through the week but washing machine did make clothes smell a bit fusty - edge of bath cracked - no mirrors in bedrooms, only a full length one right at the top of stairs. Had to be careful not to step too far back when doing hair & make up - no TV signal so have to use apps to watch any telly. Couldnt add new apps as it asks for a PIN that wasn't provided so had to watch some stuff on our phones - information about bin collection is wrong in the welcome pack, says they collect on Thursdays but it was actually Wednesday - there is a CCTV camera in the back garden, I get it's for security when the property is empty but did make me feel a bit uneasy being filmed when out in the garden - some the lights in the property are bit strange, no shades on the energy saving bulbs & quite often when we put those lights on they would keep going straight back off - took about 4 times of turning on, off, on, off before they actually stayed on All in all the property is great & we would return again in the future.

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