Dog Friendly Cottages in Menai Bridge

Reviews

What our customers say about their holidays

• Lisa - Verified booking

  This property is special.

  The combination of the location (which is stunning and very peaceful) and the history, just make this such a special place to stay, its is after many years of hiring properties for holiday, my absolute favorite. I am sorry to say though, that whoever is managing the property on the owners behalf are letting them down. The L shaped sofa, and the mattresses in the lower ground floor bedroom are beyond their sell by date, one of the baths was not very clean (black sludge actually came out of the tap in the upstairs bathroom, went away quick enough) and there were no logs in the basket for the fire (it didn't get chilly until our 2nd to last night and only noticed then that there were no logs, it was outside of the time you could contact the housing keeping so we just went and got our own). This property is wonderful and it just needs that little bit of love and care to get it to excellent. I would of rebooked this property for next year, however, the price for the same time of year has gone up by over £600. Such a shame as no doubt myself and other people who have previously stayed here now can't afford it and with things just showing a bit of wear and tear it seems a little bit on the cheeky side but I guess after the pandemic profits are down. I have stayed at another property on the strait with awesome views and location and they are charging a similar amount but the property is exceptionally equipped with terrific beds, tv's in everyone rooms with Sky and Netflix. It feels that because of the properties location its felt that not too much attention needs to be paid to replacing things or offering more facilities because people will be swept away by the view. If you are reading this, it is a very special place to stay but don't expect 5 star facilities - this is more of a character property.

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• Vicky - Verified booking

  Bit of a mixed bag.

  Can't fault the views and the location, but the property needs some attention and more explicit details in the listing of how many steps there are both inside and outside the property. The place to park your car is on a slope, and when it snows or is icy, getting your car off the car space, onto the road requires two people to push your car (as we found out when trying to leave to go home...) Pros- the settees are comfortable, kitchen well equipped. Cons - no teatowels or oven glove provided, which was rectified when I rang housekeeping. Upstairs toilet flush was broken, we reported this to Menai holidays rep when they did a courtesy call on the 2nd day, no one came to fix it. The place to park your car is a nightmare in winter weather. A supply of grit would be helpful. The downstairs double bed frame is rickety. It's metal and every movement makes it clang. Sliding door to outside decking is temperamental- you have to sort of push upwards while you slide to close it or it gets stuck. Downstairs bathroom is very very cramped. Getting in and out of the bath for a shower requires quite some balance! Something that shocked me, but nothing the owners can do about, is the amount of sewage in the menai straits. Everyday there was toilet paper and waste floating by. Steps, steps, steps - inside and out. I hate writing less than glowing reviews, but it was a very mixed bag. The views saved the week, but the trying to get onto the road experience to go home was horrendous.

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• Phil Griffin - Verified booking

  This is a good quality holiday home in a great location with stunning views.

  Sadly, it is not being well-maintained. The frying pans were so grubby we had to go out and buy one to use during our stay. Outside on the all-important decking with the stunning views, the patio furniture is in a very sorry state. One 2-person bench on the upper level has completely collapsed; another 2-person bench on the lower level is on its last legs and about to follow suit. There are no tables on the lower decking and no patio umbrellas to protect you from the sun. Two of the four TV remotes were not working when we arrived. One needed new batteries (which we had to purchase); the other was kaput and had to be replaced. Neither of the property's two clocks were working when we arrived. The one in the kitchen needed a new battery (which we had to purchase); the large, ornate one on the stairs remained "out of order" throughout our stay despite us mentioning it to the caretaker when he came to check the TV remotes. One of the lamps in the lounge is broken and its shade is being held together with Blutak. Several lights in the property (inside & out) are not working and need new bulbs. The paintwork in the lounge needs re-doing. It has been badly "patched up" to disguise scuff marks and looks very shoddy. The woodwork on the outside decking is beginning to rot in places, and is badly in need of either a thorough spruce up (re-varnishing) or completely replacing. Finally, the washing machine and tumble dryer both need a thorough clean.

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• Adrian - Verified booking

  The house itself was lovely and exactly as shown in photos online.

  Couldn’t recommend the house enough for the location and ease of exploring the island and nearby areas. The kitchen is full stocked with every pan and utensil you’d need, the beds especially the attic bed is amazingly comfy, great WiFi and a lovely sun/roof terrace. There are also some great restaurants by Menai Bridge just a couple of minutes walk from the house. I would definitely stay here again in the future. Also there was a lovely little welcome basket waiting for us with wine, milk, bread and welsh cakes which was a very nice touch so thank you! My only negative is nothing to do with the house but the booking process. I booked the house through Booking.com and then straight away received emails off Sykes cottages yet there was no mention of who they was. The emails then said they were running final checks whatever this was even though it had been booked. We received the key collection email when first booked but then no reminder closer to the stay so had to trawl back to find the key code etc which was booked months earlier. As much as the booking process was simple it’s nice to receive important information a day or couple of days prior to the stay which is good customer service. Like I said though the house was perfect, the host left information inside the house for the guests so I would definitely return in the future.

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• Keeley - Verified booking

  We have used this property 9 times and we have booked to come back again next year, once in January and again in November.

  We love the the property but we found that there is a few points that I need to share. The lack of cooking pans, plates, cup, champagne glasses& other sets of. Ice glasses. chipped plates,cups & cracked glasses. Toilet seat needs replacing in main toilet. Dishwasher doesn’t work and leaves marks on dishes even after we cleaned the bottom out of old food. Not enough serving bowls if you wanted to present food. Not enough t towels, not enough logs. Games to play most pieces were missing: maybe need to look and update. Maybe some cushions for outside benches. Tv : we struggled to get live tv on, should be a manual. Oven: again if we hadn’t been before struggle to get the oven on. Should have a manual. I also feel that a 9am checkout needs to be looked at. We have stayed in holiday homes this year and the checkin and check out have been as follows : check in 3pm and a 10am checkout.

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