Dog Friendly Cottages in Orford

Reviews

What our customers say about their holidays

• Susie - Verified booking

  First of all I apologise for forgetting to clean up after the dog in the garden.

  I have been back today to do it. I feel the cottage is in need of some work to bring it to a suitable standard for holiday rental. There is paint peeling off the wall and damp under the windows at the front. The radiator in the bathroom is in very shabby condition. The sofa is on legs which are not attached to it and having lifted the sofa to retrieve a dog toy we couldn’t fix the legs back and couldn’t use this. The description says ‘two bathrooms’. That is not true and it should be made clear that the bathroom is downstairs and through the kitchen and living areas. It should also be made clear that you cannot just let your dog out for a wee at night because the ‘courtyard’ is across the path and you have to be dressed, have shoes on and have the dog on a lead. Being Christmas we used a lot of the cookware and most of it was grubby. One cooking dish in particular was dirty and had several cracks in it. The Christmas ‘decor’ was very disappointing consisting of a wreath on the door and a tiny tree on the windowsill, both of which seemed very old. The whole place was musty smelling. Orford lovely but the cottage seems as though the owners scrape by doing as little as possible and I think most visitors will be disappointed. I particularly feel the photos are very misleading.

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• Pauline - Verified booking

  The house is lovely but a few things that could be improved:- 1.

  Dining table way too small, only comfortable for 6 people; there were 9 of us. 2. Tap on sink in the utility room very loose & no hot water. 3. Cooker old & didn't work very well, no grill pan, induction hob not working very well, made it very difficult to cook there. 4. Why leave just one dishwasher tablet, surely enough for the duration of the booking is not too much to ask. 5. No kitchen towels; this is a basic requirement. 6. Side door has a broken seal which made it very difficult to open; not ideal when I'm trying to get in from the pouring rain! Had to go round the back of the house to get in. £1500 for 3 nights is a lot of money and for that I expect more. I also tried to contact the company several times before my visit but it was impossible, the online chat, the SMS and the call back options didn't work & it was beyond frustrating not to be able to talk to someone to answer a question, pretty bad customer service. I've used Sykes for years but they were so much better as a small independent company than they are now.

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• Corinne - Verified booking

  We really appreciated lovely gesture of chocolates and champagne for Christmas - thank you.

  Lovely fluffy towels and fresh linen bedding. The property was as described - it is very small, cronky and sweet fisherman’s cottage. The bathroom is tired as per the photo and is on ground floor. It is probably too small for 4 people - we were only 3. Lovely area with The Jolly Sailor nearby for easy friendly evening drinks and food. We felt the owners had tried. There were Christmas decorations. The only criticism was that we did try to clean everything we used in kitchen as pans and utensils generally not clean. I found the teapot in the cupboard still had tea and teabags in it for instance. The kitchen does need some attention in areas around the sink and corner wall. Also in the main bedroom an item of clothing in top drawer- but overall the property was as described. The wood burner was lovely to have and worked very well - easy to control the heat.

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• Heather - Verified booking

  Property in a lovely position and beds comfortable.

  Initial impression was good with full range of items required available. There is a washing machine available if required also in cupboard at top of stairs which is not shown as available at property. Was disappointed that grass had not been cut prior to arrival and was overgrown as had not been cut for a while it appeared. We did not use area until gardener had been on Monday. Garden table and relaxing chairs need some TLC. Oven shelving had also not been cleaned for some time so put us off using this facility to a great extent. Bathroom window had been left open prior to arrival with the result that there were many insects in the bathroom. Some sort of fly screen would be good on the window to prevent this Prior to leaving we cleaned with the hoover available but then the room smelt of wet dogs. Think the filter and bags could need changing.

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• Mr Sheppard - Verified booking

  The property is wonderfully situated in Orford with brilliant views over the river. The access is easy, although don’t drive the lane more than five miles an hour, its bumpy. There are a lot of stairs and some don’t have hand rails. There is no toilet on the middle living level where the kitchen and lounge are. You either go up to the master on-suite or down to the bathroom downstairs. The house though is very comfortable and well presented. Although we did report some issues with the kitchen equipment and the patio doors. But urgent request did get fixed by the local team quickly. The pool is massive and heated, so kids will love it. We will return next year, as it’s such a well-placed property with great 180-degree views and these are hard to find.

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