Dog Friendly Cottages in Southwold

Reviews

What our customers say about their holidays

• Mark - Verified booking

  We did very much enjoy our stay, it's a lovely property and so special to spend time in the heart of such a wonderful town.

  Visit the Electric Palace if you can and definitely go on the new tour up the lighthouse. But there were a few things we picked up on... - Cutlery, plates, bowls etc were not clean and had not been checked (lovely set though) - It felt uncomfortable not being able to open the sitting room window (painted shut) - both in terms of not being able to get some air flow without opening the front door (difficult when you have the dog) plus from an escape route point of view - Wheelie bin missing wheels, so very difficult to move - you just have to drag it (commented on by bin men) - No recycling facilities or dedicated bin - doesn't look good in this day and age - Lovely tiles in bathroom, but state of paintwork very poor - flaking off due to high humidity; it just loses the property that 'premium' feel - Fridge very unergonomic layout - Freezer still full of out of date food, plus it is in desperate need of defrosting - only 50% capacirty left due to icing - Broken pane of glass in dining room (acknowledged by owner) - Cooker clock and lounge clock not set correctly (attention to detail) - Very noisy sound coming from pub in rear bedroom resulting in poor sleep (possibly their cooling - outside of your control) - 24/7 bright light coming from sweet shop resulting in poor sleep - conflict between warm nights needing open curtains and bright light needing curtains closed (outside your control) - I'm afraid we found all the matresses to be rather uncomfortable - Missing set of towels and bath mat upon arrival (brought over after a day or so) - Something for the future perhaps? An external power socket (or even a charging point) for electric vehicles... - Our experience, not in anyway feedback or criticism - we were luckly enough to be able to park direclty outside the house for the week. Problem we had was that people still squeeze between the car and the picket fence, regardless of how much room you leave, resulting in a dented door and a deep scratch from a pushchair. Plus my black car was practically white by the end of week! And the seagull poo doesn't do your paintwork any good. My advice to anyone staying in Southwold is wash your car as soon as you can! But relish your time there, there's nowhere quite like it....

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• Judith - Verified booking

  Parsley Cottage was an absolute delight.

  The facilities, location and furnishings were all top class. The kitchen was beautiful. Bedding was extremely comfortable. The heating/weather system was extremely useful. Welcome gifts always very much appreciated. Just a couple of points for the owner - the WiFi login details in the Welcome Pack were incorrect (we found the correct info on the router in the lounge). The stairs are extremely narrow and very steep - perhaps that should be outlined in the ad; anyone with a slight mobility issue would struggle. A bathmat in the shower room would be very nice (other guests had also requested that). The floor is stone cold tiling - not very comfortable. We have an electric car and discovered the charging point about 20 m away, by the Adnams Brewery. Perfect. A mention of that in the ad would I'm sure be a bonus to other EV owners. All in all - a delightful stay in a town that we know and love very much, thank you!

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• Lauren - Verified booking

  We had a lovely stay at Parsley cottage, staying between Christmas and New year.

  Great bits - location was excellent, 2 min walk to the beach or the high street. We found parking easy enough on the road nearby, but imagine may be harder in the summer. Cottage was really cosy, furniture and interior design all lovely and can see it’s all been newly furnished and renovated. Kitchen was well stocked had everything we needed and worked well. Bedrooms were comfortable and bedding nice, lots of storage if you needed it. Welcome bits were a nice touch thank you. Organisation through Sykes was easy just picked up key from the lock box there, no other issues. Less good bits - probably just that it’s right next door to a pub so can be noisy from the lounge if people are sitting outside or passing by. Not a huge issue in December but probably more in summer. Stairs were narrow and steep which fine for us but others may struggle. Overall a lovely stay and great location for the cost- thanks a lot

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• Ms Suzanne Beard - Verified booking

  We have come every year for about 20 years, and love the cottage. However, we had to report a problem with hot water - you came out v quickly, which was great. However, the plumber simply left a note saying that we had to turn the tap on a while for the hot water to come through. This was very annoying! We have almost exactly the same boiler at home. The problem was that the water came through hot after a moment or two, was hot very briefly, and then was freezing cold without ever warming up. We went without showering or bathing for three days. We love the cottage but it is quite expensive for something like this to happen.

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• Hilary - Verified booking

  I will be following this survey with a letter of complaint and supporting photos to Sykes detailing my concerns.

  These include the dampness of the property, the black mould on the walls, the freezer in desperate need of a defrost and clean, the dirty fridge and wallpaper bubbling off the wall due to damp. The cottage advertised as sleeping 5 did but there was only seating for 4 and the dining table was pushed up against the wall making it unusable for 5. Fortunately we were able to visit another property to celebrate Christmas with extended family. As you can see from my concerns I was extremely unhappy with this property and would recommend Sykes review it as soon as possible.

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