Dog Friendly Lodges & Log Cabins in Pembrokeshire

Reviews

What our customers say about their holidays

• Rodney - Verified booking

  Friendly staff who did try to be of assistance.

  However the “Company” promotional description of the “Lodge” in particular the location is misleading and not as we expected. There were a number of cosmetic issues with the Lodge, also a window difficult to open and patio door difficult to close and in particular to lock. This was mentioned to reception who confirmed there had been a problem with locking but had supposedly been rectified. The main TV was not working on day of arrival necessitating maintenance call out. Was eventually fixed but only after 3 days. Bedroom TV positioned in front of dressing table mirror, not above as shown in promotional photos. Furniture, only small settee and one chair, not fully furnished as shown in photos of Lodge. Welcome pack didn’t have tea coffee sugar washing up liquid as was described. Did receive washing up liquid on request. Location states Lodge perched at costal village of Little Haven. Not so, Little Haven 1.8 miles drive away. To walk to Little Haven at least 45 minutes which is not recommended as walking along single track lanes with potential hazardous traffic conditions. Promotional description of property includes local bakery, farm shop and club on adjacent site serving meals. There is no actual bakery or farm shop on site. Remote contact possible by phone to order subject to availability Club only serves meals on weekend evenings. Not open during day. Having due regard to the promotional information and description, overall we were disappointed with the accommodation and in particular location which does not give us any incentive to want to return Rodney & Audrey Hall

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• Carl - Verified booking

  Really great location for exploring Pembrokeshire.

  Very spacious, well-appointed lodge. There were a few drawbacks: - to get to the lodge you have to walk past the main home entrance of the lodge owner; this wasn’t a huge problem but didn’t allow for any privacy for lodge guests and a little uncomfortable as it feels like you’re walking through someone’s garden and worried about disturbing the owner when exiting the property/going to the car. - it was great to be able to take pets, but our room smelt a bit of dog. Perhaps unavoidable if dogs are allowed on premises. - the boiler was very temperamental, and we had only luke warm water in the main bedroom en suite. We should have spoken with owner but just used the main bathroom; this needs fixing. - the roads to and from the lodge are mostly B roads and many were severely water logged if not flooded. This comes with the lodge being rural but if you’ve got a small sports car then you might want to borrow a car or go someone less rural! The owner left Welsh cakes and mince pies which were lovely and her communication with us was superb. The kitchen was really well stocked with pots, pans etc. and the kitchen being part of the living room area was brilliant for entertaining.

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• Hammad - Verified booking

  The location is perfect.

  It’s very peaceful and we especially liked the shared area outside which appeared well maintained. The lodge itself is quite cosy there is plenty of natural light throughout the day from the many windows. Our main issues with the property are to do with the general cleanliness of the property. There were cobwebs EVERYWHERE. The bed was also quite small although that is probably the biggest size that would fit in that area in the current configuration. The mattress, pillows and quilt all need to be changed, they are old and very well past their use by date. The shower was great but the shower head also needs a good clean/ replacing. The way the toilet is placed, there is no way to sit comfortably. The directions to the property also need to be looked at as it was very difficult to find with the map pin and after following the written directions, we ended up asking for directions from the pub that was literally next door. Overall we did in fact have a great time at the property, some of our gripes are very nitpicky. An extended stay at this property is probably the best thing to do as there are so many things to do nearby.

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• Max - Verified booking

  Hi we arrived at the lodge and we had a problem after the first night the door ...

  Hi we arrived at the lodge and we had a problem after the first night the door holder had pulled the window out as it had been attached to the window frame so I reported it straight away and the site upgraded us to a fantastic lodge which was very nice of them the only bad bit of feedback I can give is that the hot tub wasn’t checked like it should of been and after 3 days it was very cloudy and dirty looking it put me off going in it and putting the kids in so we only had 3 days in the tub which was disappointing in a way it was my fault aswel for it saying anything I just didn’t want to complain anymore and be that guy moaning about everything but to be honest I didn’t see the tub get checked at all while we was there and I know they should be checked at minimum once a day because of this I’m going to give 4 star and not 5 but we did appreciate the upgrade very much and it is a really nice peaceful site but maybe just up there game on checking there hot tubs

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• Richard - Verified booking

  We had a very pleasant time at Reef Lodge.

  The accommodation was in a clean state and all necessary facilities were provided. Although there were signs of wear and tear this did not detract from our enjoyment. I could tell that the provided towels were new or nearly new and the kitchen utensils were also in a new or nearly new state. Reception staff were very helpful with some tips on cycle routes. The only minor problem was with the gas oven/grill which required assistance from reception to resolve the correct operation. Contrary to the incorrect instructions in the lodge equipment manual it is necessary to hold in the control knob to ignite the oven and grill. One source of annoyance was chatting from adjacent neighbours in Rimini Lodge while using their hot tub past night curfew which just goes to show how bad the sound insulation is. This is pointed out in the welcome pack literature but I guess some people cannot read or are just ignorant. On balance I would recommend Reef Lodge and Little Retreat.

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