Lodges & Log Cabins in Pembrokeshire

Reviews

What our customers say about their holidays

• Sarah - Verified booking

  Lovely looking property inside and out, and very clean!

  However, we really noticed where money had been saved, such as the paper thin hangers in the wardrobes, which couldn’t even support the weight of a pair of trousers. Additionally, the mattresses were very, very soft and in the double room my husband and I just rolled into the middle where there was no support under the bed at all. The 3 seater sofa was also very soft and we were nearly at the floor if we sat in the middle! I think it must be a sofa bed but this meant again there was nothing other than the cushion under us if we sat there. By the end of the week, all 4 of our backs were aching! Additionally, the listing says that things like toilet roll and dishwasher tablets are provided so we didn’t bring any but we were left with 2 dishwasher tablets and a small roll of toilet roll in each toilet, which wasn’t enough given that we cooked a full meal for 4 each evening and were there for a full week. Unfortunately, as we checked in at 5.30ish on the Friday, reception was closed and there was only an emergency number to call. I did text it to say we didn’t have enough (as this didn’t feel like an emergency) but I didn’t hear anything back and, as we had to go shopping and the bits we had wouldn’t last until Monday when staff were next in, we just bought more dishwasher tablets and toilet roll (annoying as have plenty at home and would have bought this had I known we would receive so little rather than buying new packs). It does seem strange that for a holiday site that takes bookings for arrivals on Fridays only that they then have no staff in for the whole weekend and staff work normal Friday hours! Maybe this should be re-thought? Either way, we just sorted ourselves and didn’t mention to staff (other than the text) come Monday as it would have been to no effect for us. Lastly, Wales has very strict recycling rules (fair enough!) but, given the site really wants you to recycle properly and makes it clear in the welcome pack, they didn’t make it easy at all. For example, food waste should be separated but we couldn’t even find a food waste bin outside… although it did appear later in the week. Additionally, there was no extra facility within the lodge to separate out recycling, food waste etc which meant that we needed to manually separate out everything in the lodge using kitchen bowls (food waste) and bags we had brought with us unless we were to walk to the bins all the time! Then, to top it off, the bins outside were overflowing (other than general waste) which meant that other types of recycling started being loaded up outside of the bins. Just seems that this should have been better thought out too. I (honestly!) wouldn’t normally mention all these things but the images and, genuinely, the look of the property itself are lovely but the money saving tactics used that you can’t see until arrival did make us feel we had an inaccurate listing that was slightly overpriced. We did receive a small discount prior to arrival as the lodge we actually booked was sold a few weeks before we were due to arrive but this move was labelled an ‘upgrade’ but we really don’t believe it was (other than the addition of the hot tub, which only one of us was interested in using anyway) but we accepted it as it was too late to cancel/change our other holiday plans which we had booked months in advance (inc our tickets to Skomer Island, which for 4 totalled around £200 a day and we were going twice).

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• Kelly - Verified booking

  Well where do I start.

  ... we got to the little haven resort after a 5 hour drive from Nottingham on Sat 21st Oct and someone was in our lodge! I called the emergency number on the 3rd time a guy answered and said he would come over from Tenby be about 40 mins, he never met us there. In the meantime I saw a maintenance manager who said he may have a solution!! We was put in a beautiful lodge but this was only available as they had a cancellation due to floods on the Friday otherwise we would of been up the creek without a paddle!! The chap who I spoke to on the phone I have since learned he's the director. I am disspointed he never even called to see if we was OK being as he never came down. The lodge we was transfered to was owned by Jacque and Rodger it's called Oyster and lovely. Just to say Amanda at Little Haven Retreat who I saw on the Monday (as no one was in reception over the weekend as it was closed) has given us a discount on our next booking. I do however think if you have check ins over the weekend there should be someone there to check in as things happen obviously. If it wasn't for the maintenca guy and oyster being available we would of been stranded and had to look elsewhere for alternate accommodation we was away for our brother in laws birthday and also our wedding anniversary so this was added stress we did not need after a long journey. 1st and last time bokking through sykes sorry to say.

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• Rev Bedford - Verified booking

  This location was ideal for the four of us to explore Pembrokeshire and we have had a super week. However Sycamores is in need of some attention to details CURB APPEAL The main refuse bin was overflowing all week despite this being pointed out to the emergency help line on Friday 28th. Whether someone came to try and tidy we doubt. The driveway is very weedy! WELCOME PACK would be helpful with some basic instructions. Keys: the lock to the front door and balcony are very difficult to operate and need some attention. The Cabin is generally well equipped, clean, and has comfy beds and good bathroom facilities. Helpful additions would be: a bread knife, bin liner bags. Faults: large clock is not working, knob to light be dining table come off when trying to use. FRUSTRATION: trying to find any basic stations on the TV was impossible. We did report this 28/6 only for response the next day to be that there was no aerial connection. Clearly the details about the cottage heralded a wall mounted smart TV: it is surely not too much to expect said TV to work. Because we had Netflix and Prime log-ins we could access them but we tried in vane to get onto BBC Iplayer, ITVX, More 4 & 5 Live. From a note found in the visitors book dated 21/6 we are not the first to encounter this!! David and Lorna Bedford 4th July 2024

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• Hammad - Verified booking

  The location is perfect.

  It’s very peaceful and we especially liked the shared area outside which appeared well maintained. The lodge itself is quite cosy there is plenty of natural light throughout the day from the many windows. Our main issues with the property are to do with the general cleanliness of the property. There were cobwebs EVERYWHERE. The bed was also quite small although that is probably the biggest size that would fit in that area in the current configuration. The mattress, pillows and quilt all need to be changed, they are old and very well past their use by date. The shower was great but the shower head also needs a good clean/ replacing. The way the toilet is placed, there is no way to sit comfortably. The directions to the property also need to be looked at as it was very difficult to find with the map pin and after following the written directions, we ended up asking for directions from the pub that was literally next door. Overall we did in fact have a great time at the property, some of our gripes are very nitpicky. An extended stay at this property is probably the best thing to do as there are so many things to do nearby.

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• Janet - Verified booking

  A lovely lodge.

  Well equipped with all that you need on a very quiet site. The power shower is incredible and the bed so comfy you dont want to get out of it!!! The owners left an emergency pack for the dog and cake to welcome us which were both a really nice touch. You can walk to the nearest beach which is about 0.8mile away. The beach is dog friendly and there is a good pub down there too (also dog friendly) a little bit further down the road is Amroth where the New Inn does amazing food and is again dog friendly. The lodge was in an ideal situation to explore Pembrokeshire. Whether you want castles or beaches or adventure parks, all are within at most an hour away. We were really amazed at how dog friendly Pembrokeshire is with the majority of beaches being dog friendly all year round. Also worth a visit are The National Botanic Gardens and the Blue Lagoon. The best beach we found for excellent facilities was Coppet Hall Beach, very small but the cafe and toilets there were brilliant. If you want shops, a short walk away is Saundersfoot . All in all a lovely place to stay and the lodge as a base was superb.

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