Dog Friendly Lodges & Log Cabins In Powys

Reviews

What our customers say about their holidays

• Kate - Verified booking

  A week before we were due to check in I received an email to say that check in was now 5pm and check out was 9:30am due to Covid-19 and them needing to clean.

  I replied to that email because I found that extremely unreasonable as you practically loose a day by only being able to check in at 5pm and indeed we did after getting stuck in traffic and only arriving at 19:45pm and I stressed this in my email and i don’t know about anyone else but the excuse of Covid for every single thing is starting to become quite annoying. Having said that we arrived with an open mind, it was 3 friends going for a quiet weekend. Upon arrival “reception” is a tiny cubicle with an envelope with your name on as everyone else who booked a lodge all with their envelopes and names on too. We entered the lodge and it’s nice, looks quite open from the outside but when your inside or in the hot tub you actually don’t see anything which is nice. Very quiet again nice and exactly what we wanted. No information on local amenities and your literally in the middle of nowhere so that would have been good. We used the cooker and couldn’t turn it off, no instructions, missing light and no signs on the cooker to know what was on,grill or oven so that wasn’t great. The fly’s are unreal, take fly spray because it’s like they appear from nowhere (fly spray should be provided) No home touches at all, no welcome pack, coffee, tea, even a touch of milk just to carry you through a few hours of your day. Hot tub is amazing however, your bringing water into the lodge which is a slip hazard no mop to wash it up? A list of everything you need to do before you leave: 1. Strip the beds 2. Clean and put away your dishes 3. Separate your rubbish and put it in big bins provided on the way out. 4. Open all windows before you leave. What exactly are you doing with the extra time you have to clean for Covid?? I myself had to rewash dishes that had been put away dirty by previous customers so you are checking for cleanliness? There was dust all over the wardrobe shelves that again we had to clean before placing our clothes on. There is a memo to say staff will come around to clean the hot tub so keep social distancing...there was not one staff member in sight and the hot tub never got cleaned and we know that because when planning to go in for second night there was leaves and all sorts floating. Although I enjoyed the peace and quiet and it was nice for what it was the little touches and actually seeing someone to communicate with would have made things a lot better and don’t use Covid as an excuse for your cleaning expectations when there is very little evidence you are living upto what you are saying you are doing.

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• Jacqueline - Verified booking

  Myself and my husband went for a short break.

  The accommodation had everything you need for this. Lots of cooking equipment but no instructions how to use any of it ( we did not use anyway). We took teatowels, soap, shampoo, etc but, this is all provided, even though not listed on itinerary. The description of the accommodation was accurate but nothing to say about steep climb up from road if you are walking. The area itself is beautiful, green an lush, went on some lovely walks but again, a lot of ascending inclines. The farm has a menagerie of animals who all come to say hello, particularly Sylvie the cat and mabel, a new foundland, both indulging in having a fuss. Ceri is lovely, willing to help with anything and full of information about the area. We purchased pork pies from her which were amazing- we bought some home too, along with some goat burgers. Could do with a list of produce and prices left in accommodation as they do not have an actual shop. Tha accommodation is quite compact but enough for 2 people. The shower room/ toilet is right next to bed and you cannot open door properly to get into it. We reported the outside lights not working which Ceri came to look at same morning. The hot tub we only managed to use once because of weather, it was great to ease weary bones but, could do with shelter overhead to enable more use. We had not tried this kind of holiday before but would definitely recommend, would like stay in a cottage next time though. Overall, had a lovely few days in beautiful area.

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• Katie - Verified booking

  The lodge was nice although a bit outdated.

  The key collection is in a small area of reception with no one there to greet you. We didn't see anyone the whole time. The lodge doors lock very strangely and the door wedges when you are trying to get in. The cooker does not work. We tried loads of different combinations and could only get the grill to work. Couldn't cook dinner at all. There are no small glasses so we had to have pint ones. There is no floor towel for the bathroom or for the hot tub so we had to put some down. The shower door doesn't close properly so floods the floor. When you open the windows flies come in everywhere so maybe a fly catcher would be nice. There is no welcome basket or anything which for a luxury lodge is a disappointment The double bed had massive springs coming out of it. There is NO noise limit at all. We had a hen party screaming and shouting until 3am and we had kids. Not kid friendly for that reason. There wasn't anyone to tell or anyone around the inspect. All the furniture is old and out dated and broken. There was also glass, a bottle with cigarette butts and cups outside... They didn't check or clean the outside at all. There was also dog poo on the grass. Overall for £400 was completely no worth it and we were very disappointed. Also the hot tub wasn't full enough or cleaned properly.

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• Graeme - Verified booking

  Tried to contact the number left as had issues with the TV.

  Rang and text on Saturday am and didn't get reply so resent message Sunday pm- still no reply. Had issue with hot tub Wednesday pm rang and text no reply so emailed and they came round a few hours later- we then made them aware of the issue with TV and was told girls would sort it in the morning. Was told had rang electrician re hot tub and they were waiting for him to come. Unable to use tub Wednesday evening. When got up Thursday morning tub was at 62 degrees, The girls came round - no electrician available till Friday. The tub was to be slightly emptied and filled with cold water so we could use Thursday and a thermometer was being left so we could check temperature- we went out and left them doing this and when we came back too much hot water had been let out so tub was freezing, they came back round and said they could could top up with hot water from boiler so we could use but by this time we had had enough so we declined. Lots of flies but nothing the owners could do about it-- fly spray and bombs left in lodges. Shelving in bathroom/ shower would be a good idea for shower gel/ shampoo.

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• Elisha - Verified booking

  The accommodation was truly outstanding.

  The extra packages available were a lovely touch, and easy to order more during the stay. All information that we needed was clear and easy accessible. For during and after our stay, with flyers of local sights and activities including numbers for taxi firm, dentist and doctors. The guestbook was great to have around with previous holiday makers and their recommendations on things to do and places to eat. Very easy to find. Views were spectacular, hot tub was amazing (especially under the starry sky). Everything was spotless and had good basic amenities available. Only thing I'd love to have seen is some more comfortable outdoor seating to relax in. Bench had seen better days and firepit was a bit unsteady but still usable. Other than that I really couldn't fault our stay here, and I have no doubt in my mind that we will be back as soon as we can!

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