Dog Friendly Lodges & Log Cabins In Swansea

Reviews

What our customers say about their holidays

• Hayley - Verified booking

  We cut our break short my husband wanted to leave the moment we arrived but we stayed until the Thursday.

  The cleaner was still there when we arrived at about 3.30 on Sunday the place is Friday change so expected it to be ready . There was lots of damp/dirt in the bathroom and twin room, found a wet dirty towel on the back of our bedroom door. Kitchen hot water tap had no pressure and no hot water maintenance man came and told us we had to boast the water heater. Lack of information about anything on the site or in the chalet , swimming pool was good grandson used it every day partly because there was nothing else to do , the key for the swimming pool area did not work so had to get someone from reception to let us in , they told us we weren’t the first person staying at 48 to have this problem it needs sorting. The overall holiday was very disappointing. The site entrance is rough looking the buildings are tired and badly maintained and the first impression is bad , the empty pub/ restaurant area is a shame to see and the was not great . The children park needs maintenance also some bits were dangerous . Some of the window catches are stuck closed so couldn’t open them in the case of a fire it would be dangerous. The shower knob was very hard to turn on and off husband had to turn it off because we couldn’t. The taps in bathroom sink need changing as they were very hard to turn too . Would not recommend staying here to anyone.

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• Jill - Verified booking

  It was ok for a short cheap couple of days.

  But, double bed was awful. I could feel every spring. Needs a proper clean in bathroom. Mouldy windows and round the toilet. Arrived in the dark, everything was pitch black, couldn't see any numbers - No directions to the bungalow - we drove round in the dark and I had to ask two people. We should have been told that the indoor pool was going to be closed for our stay when I booked it - not just an email a few weeks before. Paid extra to bring a (non shedding) dog but the place is absolutely tiny so paying so much for the apparent extra cleaning was ridiculous. Kids beds were comfortable and we appreciated all the blankets that were provided.

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• Judith - Verified booking

  The property was not very clean, crumbs on the floor in the kitchen, sweet wrappers under the bed, bowl on table with information leaflets also had lots of crisps in it.

  , etc Plates, dishes and mugs provided but no dishes or jugs to use in the oven or microwave, just two baking trays. Large range cooker but one of the ovens not working and hob not clean. Carpets need a good clean to get rid of stale smell. Bedside lamp provided in twin room but nowhere to plug it in. Notes in info folder re shower are out of date.

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• Luis - Verified booking

  The owners were really helpful; I was in need of some kitchen utensils and they went out of their way to provide them to us.

  The cottage was cozy, the area was tranquil and the night sky beautiful. I would definitely recommend for a short stay, maybe a bit too small for a larger stay or for more than a group of 2 persons.

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• Peter - Verified booking

  Clean, tidy, comfortable bed.

  Everything there for a short stay. The internet kept dropping out, but apart from that all fine.