Dog Friendly Villas In East Devon

Reviews

What our customers say about their holidays

• Carolyn - Verified booking

  The property is picture perfect from the outside inside is a different matter.

  The floors needed a good mopping. There were cobwebs between items of furniture and the walls and spiders everywhere. We could live with this. The maintenance on the house is very poor. There are peeling damp patches around the house and general maintenance as poor. The tiling around the bath could have been done better by a three year old. The lighting was very poor with the only decent light in the kitchen. The kitchen was very poorly equipped. However the biggest issue was not mentioned in the Sykes blurb. It mentioned that the ceilings were low. They were fine at about 6 ft 5 inches high or taller. The one light in the lounge could be an issue for a very tall person but at 5 ft 10 I was fine. What is not mentioned in the blurb is that the door heights varied across the house. In order to prevent any head injuries you need to be a maximum of 5 ft 4 inches tall. My 85 year old father left after our stay with 3 bleeding head wounds from banging his head on the door lintels. There is obviously knowledge of this issue and the solution was to staple 3 small cushions to 3 of the doors, however the cushion was staples on to one side so your could reasonably safely enter that space but if you were to leave there was no protection attached to the door and injuries occurred. Overall the accommodation would really not be recommended. This is a pity as usually good from Sykes. It does not deserve any more than 2 stars at most. Fortunately it is in Devon and we could spend the days elsewhere in the county. The return to the house was not a time of joy. My recommendation is to avoid this property at all cost. It would really not be suitable for 6 people. I could offer mor observation’s but will leave it as DON’T STAY HERE!

  Read more less >

• Barry - Verified booking

  THE PROPERTY.

  The Stone Cottage was a wonderful property. The rooms were spacious, had tall ceilings, were extremely light with large windows to enjoy the surrounding extensive grassed tidy garden and the open countryside, and were tastefully furnished. The kitchen was generally well equipped. The house accommodated 4 couples very well EXCEPT that one of the so-called bath/shower rooms was in fact just a WC. This is a MIS-DESCRIPTION - made worse by the fact that our lead traveller telephoned Sykes to confirm the facilities pre-booking and was misled then, too. We required and expected 4 bath/shower rooms but did not get them. SYKES AS AGENT. Sykes were very slow to reply to messages sent from the lead traveller’s account pre-visit, or sent meaningless or incomplete replies which in turn had to be queried again. Phone calls had to be made to chase up. When eventually answered (typical wait time 15/20 mins) call centre staff could not provide any additional information to help to resolve queries. Sometimes they called back and sometimes they did not. In one case the call staff member’s personal style came across as argumentative when asked about feedback published on site describing ‘rickety outdoor furniture’. (However, the faulty wi-fi later reported from on-site was resolved by a local contractor early in our stay)

  Read more less >

• Maureen - Verified booking

  We enjoyed our stay at the Stone house.

  We found it a superbly peaceful location, Ideal for children and dogs. It was a little more remote than we had expected, and due to the elevated position of the house, necessitated using a car to reach the beach or town, for all but the fittest. The house was huge and generally comfortable, although some of the antique looking bedroom furniture was not that practical ie a wardrobe only suitable for a giant and a lack of dressing table type space. We were disappointed to find that the promised welcome pack including a bottle of English champagne, fresh fruit and flowers was not provided. All that was left was a bottle of Prosecco, a box of mixed teas and a pack of coffee - not even any fresh milk! The kitchen was totally lacking in any of the basics normally available for food preparation/storage, that from our experience, have usually been found in similar properties. For a property with two dishwashers there were no dishwasher tablets and there were insufficient cups for 9 people to allow for dishwashing. We were also unable to find any cushions for the garden chairs, which were quite uncomfortable. There were also no hand towels for the bathrooms/toilets and a lack of spare toilet rolls. All of these things are minor but just irritating and with a little more thought could be easily rectified.

  Read more less >

• Richard - Verified booking

  AS your records will show, this is the second time that we have stayed at The Stone House, so it goes without saying that we love the property.

  It is in a wonderful location, enjoying lovely views over adjoining countryside, it has accommodation that comfortably accommodates our large family and has an air of quality and good taste. Its location, though rural, is only a short drive to various towns including Lyme Regis, Seaton and Charmouth, all of which are worth visiting. The Harbour pub at the bottom of the road (only walkable by the most hardy I would say) was very pleasant, with log fires and was dog friendly. However, we were disappointed this time to arrive (in the dark at this time of year) to no heating and hot water and no internet. It was also difficult to get a mobile signal unless you called from some locations upstairs or out in the garden to the north. We don't remember having the same problem before and without the internet, it was a challenge to get in touch with Sykes Holiday Cottages. A very pleasant man came to the house, but was unable to sort out the boiler during his visit (which had apparently lost pressure), so he had to resort to turning on the immersions. Please note that even though the use of the immersions ensured we had hot water in about an hour, it was scalding hot which also made the tap itself untouchable. We remained without internet throughout the holiday.

  Read more less >

• Richard - Verified booking

  This is a fantastic place to stay and I can’t recommend it enough.

  Quantock Barn is exactly as you see in the pictures - the property is huge and we loved the well-equipped open-plan kitchen and lounge area. Having all en-suite bedrooms was a lovely addition and is generally a rare find with holiday lets. Everywhere was very clean and really nicely decorated. On arrival we’d been left welcome treats of cheese, milk, fresh bread, egg and biscuits which was a really nice touch. We also enjoyed the luxury of a hot tub and loved having the four goats in the paddock opposite (they were there sporadically and were surprisingly quiet so no worries of being disturbed!) We accidentally broke a wine glass while we were there, which I reported and apologised for and Izzy (the owner) was round the next day with a replacement. She also checked the hot tub was ready to use and was generally very welcoming and friendly. The barn is secluded and peaceful, but well placed for trips to the countryside and the coast (we travelled to Sidmouth and Lyme Regis and Branscombe during our stay). All in all, a real standout place to stay.

  Read more less >