Dog Friendly Villas In East Midlands

Reviews

What our customers say about their holidays

• Racheal - Verified booking

  Disappointing stay for us.

  We booked here because we have 2 dogs with social anxiety which means we spend most of the time away from people. We wanted somewhere with an enclosed garden for them and a hot tub for us. On arrival, there were rules for the dogs which included not allowing them upstairs. This was difficult for us as on of them chews. If I had known this before booking I would not have booked here. This should definitely be on the listing. The next disappointment was the mattress, which appeared to be a memory foam with severe dementia. We could feel the slats of the bed. Then the hot tub was a massive disappointment. The jets were weak, the water was below the minimal level and we were left with 1 test strip and 1 treatment which we used within 3 days and discoloured again in 2 days. No one to contact for maintenance. We have stayed in other places with hot tubs and never had this issue. We also developed spots which apparently is from hot tub water. We also only had 2 towels we had to keeps washing and drying. The other issue was cleaning equipment. There wasn’t enough cloths or cleaning products. The vacuum did not work, and was full somehow. The mop head fell off the mop. I feel for the price, it needs some loving care and someone to contact for the hot tub. Paying extra for this, it should be working well. We went home a day early.

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• Cennydd - Verified booking

  We stayed at Richrose for a week in July.

  The property it’s self if stunning and have been lovingly refurbished. However, the furnishings are not great! The couch is cheap and extremely uncomfortable with hard wood in sections of it, and the beds feel like you are on a camping mattress, to have slightly more comfortable couch and bed would make for a much better stay. Secondly the hot tub, I did go back and forth with the owners due to reading reviews about how the hot tub wasn’t great and un sanitary. On arrival it looked great, very clean. However, we were left one testing strip to test the hot tub and a small tub with some powder in it, no instructions! We therefore didn’t test it and didn’t use it after 3 days. If you want people to do the testing of the hot tub you need to provide instructions, more than one test strip and details of what chemicals we are handling. It’s great that we can test ourselves but more information please. Lastly there were no cleaning products even although it stated in the book to give a general clean up as you would in your own home using the cleaning products provided, one bottle of toilet duck so couldn’t use that on the worktops and therefore had to buy cleaning products to use there. As I said property is stunning but it was definitely more of an air b and b than a luxury cottage.

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• Sara - Verified booking

  Positives: This is the first truly dog-secure garden we've ever had, which was nice as we were able to have our dachshund off-lead.

  The chapel is tastefully and sympathetically renovated to a good standard and the hot tub was a nice touch. Negatives: The second bedroom is advertised as having a zip-link double bed as an option. In actual fact it's two wooden-framed singles pushed together and held in place by a bracket. This, together with a mattress with all the support and comfort of a biscuit, make this room entirely unsuitable for adults. The pans, particularly the non-non-stick frying pan, have seen better days and need replacing. The smoke alarm at the top of the stairs was covered in duct tape and the window in the living area has clearly been leaking for some time. Lastly, as others have mentioned, there are no emergency contact details for the owners. This was particularly concerning when there was a planned power cut on the last day which we weren't informed about, which left us unable to cook, use the hot tub, watch TV or use the internet. In summary, could be a great place but needs work.

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• Philip - Verified booking

  This was a lovely comfortable and well appointed lodge.

  In general, it was clean and well looked after. Previous reviews had mentioned that the kitchen was a bit worn, but for us, only the fridge was looking a bit tired. The seating, appliances, and electrical items were all fine and in good condition. One minor grumble was the absence of any sort of welcome book with details of how to use everything …. The underfloor heating (superb) had at least 4 different timer/thermostats that Stephen Hawking would have had difficulty with, as there were no instructions . On arrival, we were disappointed to be told that the hot tub had an electrical fault…..however this was remedied rapidly so that we could use it. The grounds were well kept and tidy, and it was lovely a peaceful in the area. Lincoln was only 6 miles away…..but be warned…2 of the main routes into the city had just commenced road works expected to be long lasting (Mid April 24) and it took 50 minutes to cover those miles ! Not the fault of the property though !

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• Katrina - Verified booking

  Fabulous stay!

  Just wish we had booked longer than 4 nights! Everything was so well equipped especially the kitchen. Added touches like the toys both inside and out provided hours of fun for our daughter (and us) Lovely position with no neighbours was an added bonus for us, and a lovely get away from work/every day life. We packed so much into our time away with visits to Skegness, Lincolnshire Wildlife Park, Lincoln, Baytree owl sanctuary and Springfields. The hot tub was a lovely addition especially after busy days to come back and relax. Only feedback is it would be handy to have a hot tub vacuum as during our stay lots of tractors working on fields around (which were brilliant to watch), and the dirt they produced seemed to settle in the hot tub, and we had no way to remove it as too fine for the net, although this could of just been a one off, and we still enjoyed the hot tub! Thank you for a lovely time, we will definitely be returning, and next time for longer!

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