Dog Friendly Villas In East Midlands

Reviews

What our customers say about their holidays

• Louisa - Verified booking

  We have recently been on holiday to Tattershall Lakes, a resort we always enjoy going back to as it offers everything we want from a short family break away.

  However the holiday accommodation was a complete let down and most definitely not what was advertised and described as. The cleanliness was a disgrace and actually quite disgusting upon further inspection. We had a problem with the shower drainage in the main bathroom and on one morning had a flood. When we checked the shower trap, to our horror found thick amounts of hair and sludge blocking the pipe. We had no choice but to clean this ourselves and as you can imagine I was not impressed!! That was issue 1, next was the stains on the bed sheets and the foisty smell!! Why on earth wasn’t this sort of thing checked and replaced before the next set of guests arrived??! How hard is it to offer guests freshly washed sheets that smell and look clean?! Issue 3. Filth and dirt in and around the radiators. Looks as though this has built up over months and hasn’t been checked, cleaned and maintained Issue 4. The windows were filthy and obviously hadn’t been cleaned for some time! Issue 5. The BBQ was full of ash and the grill was caked in grease and previously burnt on food! Unfortunately I don’t have pictures of this as i was starting to lose the will to live. It states in the description that if the BBQ is used then it must be cleaned so it’s ready for the next guests. Clearly not done or even checked before we arrived??! Issue 6. The hot tub was dirty and there was debris in the bottom when I lifted the lid? Clearly not drained and cleaned before we arrived. The overall cleanliness around the hot tub was disgusting. The wooden gazebo over the hot tub was plastered with cobwebs and dirt, occasionally some of this would drop into the hot tub when we were using it!! Issue 7. Cobwebs throughout the lodge! Everywhere you turned there would be a cobweb hanging in the corner of the room and above a door way. This was noticeable on first arrival and we were told by the owner that the cleaners had been in just before we arrived? Issue 8. Grime and dirt in the en-suite bedroom. Issue 9. Just general un tidy, un kept property in the garden area which was an eyesore!! Issue 10. Leaking shower seal in en-suite shower. The seal along the bottom of the shower partition was leaking and as a result water would run down onto the bathroom floor. This issue was reported on the Sykes review back in December 2022 but has not been fixed!

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• Graham - Verified booking

  Our stay at Teal Lodge was far from the relaxing retreat we had hoped for.

  The lodge was generally grubby and clearly in need of maintenance. Here are some key issues we faced during our stay: Cleanliness: The lodge was not clean. We found coffee granules in the cupboards, the window sills were grubby, dining table sticky and the vent above the shower clearly hadn’t been cleaned in months. Additionally, there was no mop or brush available to keep the floor clean. Kitchen Appliances: Both freezers were frozen solid, and one was so jammed that we couldn't even close the door properly. Furthermore, there was a lack of storage, forcing us to use the worktops to store food, which made it inconvenient and cluttered. Outdoor Furniture: There were no cushions provided for the outdoor furniture, making it uncomfortable to sit outside and enjoy the surroundings. Structural Issues: The bathroom window wouldn't lock, compromising our privacy and security. The latch for the second bedroom window was missing, preventing us from leaving it open without it being fully open, which was inconvenient and potentially unsafe. No shower in the ensuite despite it being in the property description and photo's We noticed a hole in the roof outside, which we believe is where an animal got in. We heard it running above the ceiling every night, which was disturbing. Despite these shortcomings, there were a few positives. The hot tub was great, and the lodge is situated in a quiet, secluded part of the park, which when the jet skis finish, was very tranquil with great sunsets. Overall, while the hot tub and location were highlights, the lack of cleanliness, maintenance issues, and structural problems made our stay disappointing.

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• Sarah - Verified booking

  Positives: This is a lovely lodge, very well situated beside the jet ski lake.

  It has a good level of privacy and the views from the decking and hot tub are beautiful. It is well equipped with most kitchen items anyone would need for a short break. The kitchen, bathroom and living area facilities were mostly spotlessly clean. Arrival was perfect with the key in the key safe and thanks to clear instructions via email we could get straight inside. We enjoyed the hot tub on the second night. Improvements: towels - we were only provided with four or five towels which for eight guests obviously wasn’t enough. Luckily we’d taken beach towels for the lake so had to use these. Hot tub: despite us not checking in until 6:30pm the hot tub was cold. It was still too cold to use by 10pm and our teenagers were very disappointed the tub couldn’t be used on the first night. I appreciate the water is changed before new guests arrive but this meant we could only use it for one night of our two night stay. Considering the price we paid per night this was disappointing. (I tend to fill up my hot tub with a mix of warm and cold water so it doesn’t take as long to heat). The lid could do with renewing too. Cleanliness: like I’ve said previously the lodge is mostly spotlessly clean. However it needs a good deep clean in the nooks and crannies to remove the Cobwebs. Also the dishwasher wasn’t great at cleaning the dishes so quite a few of the glasses in the cupboard needed washing by hand so we could use them. Overall we had a great stay celebrating two big birthdays

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• Martin - Verified booking

  The reason for our holiday was to relax and not have to go anywhere.

  The idea was that I could have a relaxing time fishing from the decking while my partner could enjoy her reading which she loves to do. You can imagine my disappointment when we arrived at Teal Lodge, walked on to the decking and saw a NO FISHING PLEASE sign. I was completely gutted! This sign WAS NOT shown in the pictures in the advertisement, if it had of been, there is no way we would've booked it as it would have not suited our needs. I spoke to a representative of Sykes and she stated that " we advertise that fishing is available on sight" which I assumed meant I could fish from the decking. The lodge is on a jet ski lake which there is no fishing allowed. Personally I think the advertising of the property is misleading and it should state that fishing is not available from the lodge especially as the owner has another lodge on the duck lake which states it does have a private fishing peg but we didn't know this at the time of booking. In fairness to the owner, they did offer me the opportunity to fish this peg but it meant I would have to drive there which defeated the object of our holiday. However, Teal Lodge itself was very nice, clean and tidy with a very nice hot tub and would make a great family holiday.

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• Fred - Verified booking

  In Dec'23 'Alan' commented: "hot water system needs looking at as struggled to get hot water through but generally overall was ok.

  " The owner replied: "Thank you for the feedback this will help us move forward on whats needed as we built our holiday home." - June '24 hot water STILL Needs looking at. Furniture uncomfortable and too low. Better off sitting on the floor. Windows dirty. Decking slippery when wet - very slippery. I almost slipped once but I'd learned my lesson from one of my dogs who did slip. He pulled out a paw nail and cracked another and I took extra special care. I guess the owner will have this looked at too, just like the hot water. I'll never know, I won't be back. I'll pitch a tent in the back garden first. Because of the dog's injury we left half-way through the holiday. Couldn't get him into the car. Couldn't get him out of the car, he was in too much pain. As to the area - a dump. Great if you like to spend your time boozing or playing bingo. But to take the dogs out... Hell will probably freeze over before the beach gets a Blue Flag. I could go on but I think prospective guests will get the message. BTW, could never find an owner's representative.

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