Dog Friendly Villas In East Yorkshire

Reviews

What our customers say about their holidays

• Janette - Verified booking

  My husband and I arrived at ‘shire cottage’, on the 6th October for a 3 night break.

  On arrival In the village we were very pleased that we had chosen such a pretty location, unfortunately we cannot say the same for the property we had booked. We were first struck by the condition of the outside decking, dirty, unswept covered in moss and looked as thought it had not been maintained or cleaned for some time. Entered the property and could instantly detect the smell of damp. Also noticed how dirty and grubby the sofa and armchair was., the arms were pitted with black dirt and the seat area was badly stained. Main bedroom floors looked dirty and noticed the divan bed base looked dirty and had no valance sheet, although did have on advertised pictures. Entered shower room, there was a dirty mop and bucket left under shower head on equally dirty floor. The grout on the floor and walls in some places was black ( the owner confirmed this when I complained as being the builders fault when he installed the tiles, and not used the correct grout and was never able to get it looking clean) there was also limescale stains on floor ., the owner also stated that this was due to the problem with the tiles and has not had time to rectify this and ‘it is what it is ‘, his words. The other bathroom had a bubbling effect behind the door and paint was peeling, which was why we could smell damp throughout the property as this was quite a large area of damp. The owner agreed, once again in his words, “that the wall in the bathroom is blown”, but we are making it clean and tidy till we get there, along with the maintenance of the shower, which are on our list for a maintenance period.. these issues should surely be addressed before allowing visitors or at least make visitors aware so that they can make their own decisions as to whether they stay there or not. The smell made us feel really sick, we did not use the bathrooms at all. The toaster was rusty snd stained., whilst I understand that this is a minor issue to some people .. how can’t you put bread into a toaster that is rusty and unclean, he said he can’t be expected to swap a toaster after every visitor and the reason it was rusty was because of the sea salt in the air caused things to rust ., twenty minutes from the coast in an enclosed building?The beams, ceilings, blinds and cooker hood were covered in cobwebs. We only stayed one night and left as soon as we possibly could, we stayed a total of 14 hours. We would have left immediately had we not travelled over 3 hours to get there. We had trouble contacting anyone as the internet would not work in property ., we tried to boost router but did not help.. We did not get a response until the morning, where I was advised that he would appoint his cleaner to return to re-clean, these problems could not have be remedied in this way as he had already confirmed that he needed time to arrange a maintenance slot to rectify issues. As we had not slept or showered we decided to leave and were on our way home. We contacted Sykes numerous times on our way home they advised us that could not help at all with complaint they would pass on our complaints and pictures to owners. When I contacted them again after receiving no response they sent me a copy of correspondence that the owner had sent Sykes stating that he would not be refunding and payments as he deemed our complaints to be frivolous .. the issues I’d raised were going to be dealt with when he could fit in maintenance and that he thought they only reason I had complained was because I wasn’t happy with the area. Absolute disgrace. What a complete and utter waste of money and time.

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• Nicola - Verified booking

  Mixed review.

  We stayed in Lazy Daze lodge in Bridlington. The lodge itself was lovely and clean, smelt fresh and new when we opened the door (I believe they were only installed in 2021). It took us a few minutes to find the key safe as it blends in (it’s almost opposite the door attached to the fence). Everything worked fine. The “kettle” in the kitchen was a little odd, it’s a drinks machine which boils water very quickly, but the water quantity vs mug size doesn’t match, so you either end up with half a cup, or it overflows. The main downside to this lodge is it’s position. It’s right next to a busy main road, there is a small hedge in between, but that doesn’t stop the noise. There’s a constant flow of traffic (cars, lorries, tractors, farming machinery) all day long from around 5.30am until 10pm. Oh, and on some days the drain cleaning lorry arrives at 7am and empties the drain system directly behind Lazy Daze lodge. Thankfully the road does quieten down overnight, but we couldn’t wait to leave the lodge during the day to get away from the constant drone of traffic. Hazy Daze lodge is the lodge next door, so it’s a little bit further away from the road, but I don’t think it will be much better than Lazy Daze as far as road noise is concerned. We will not be going back to Lazy Daze because of the road noise, which is a shame as the lodge itself is lovely.

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• Joanne - Verified booking

  Great little holiday flat perfectly positioned for exploring beautiful Hornsea and surrounding area.

  Came here with my puppy to avoid the fireworks at home but was dismayed to find a firework display planned in the nearby park. However the lovely people of Hornsea were using silent fireworks, so we had a peaceful night. The flat was clean, with a well equipped kitchen, comfy sofa and bed. Nice tidy little yard accessed from the kitchen to let the dog out. No problem parking. Tea, milk and dog treats on arrival, and owner Phil kept in touch to make sure everything was OK and speedily delivered some missing washing up bits. Plenty of coat hangers, up to date telly, decent sized towels and a lap tray ( not present in a lot of places I’ve stayed) The under staircase cupboard was brilliant for storage of coats, leads and boots. I would have liked a footstool and some info about the bins would be handy but we had everything we needed. I expected road noise and even though there was resurfacing work on the road outside (until 11pm!!) and we could hear the upstairs neighbours at times I had the best nights sleep I’ve had in ages ( must have been all the sea air and walking !! ) The beach and the mere are in walking distance. And the pup loved the many walkies and socialising with all the dogs on the front. I’ve visited this area many times and I love it. Thankyou for another fantastic holiday

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• Rebecca - Verified booking

  Had a lovely getaway, the property was nice, modern and tidy, however could of done with a good hoover as there was a lot of dog hairs especially on the carpet or even provide a hoover in the property so we could of used it.

  We had a problem accessing the heating, despite the lovely weather in the day, every morning the property got really cold which resulted in my 1 year old to wake up frequently early hours because she was cold, we contacted Sykes who kindly spoke to the owner regarding the issue and we was told the owner could not do anything as they was 4 hours away, no other help or information was given, we tried everything but the heating would just not work so we ended up having to buy a plug in heater :( One other thing I would like to mention is information on where to take your rubbish, there was no signs or information where the on site waste bins are we had to contact Sykes to ask, maybe just add it to the information sheet in the folder so that other guests know where they are, and also provide a hoover. Despite those mentioned above we did enjoy our stay and we would recommend this property to others and also return in the future :)

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• Garry - Verified booking

  What a nightmare.

  Booked for 3 nights and due to the massive lorries going past we were up at 4am first morning, 5am second morning and 4.55am third morning. When we were put into this cabin we asked for a reduction due to this to be told NO as its in the description. This really wasn't acceptable as this was not the cabin we booked. We booked Happy Daze and because it was left in such a state by the previous people with urine soaking in the bed etc it was not fit to live in so we were offered Lazy Daze. We had no choice as we had driven 3hrs with our dog in the back and we were just put on the spot. We said we were not happy and asked for a reduction then all of a sudden we were offered Happy Daze again saying it is now OK. Clearly not as I went to look and the cleaners had left all the doors and windows open due to the smell and you expected us to move into it, Really!! Clearly my reviews will take this all into consideration.

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