Dorset Holiday Cottages

Reviews

What our customers say about their holidays

• Lisa - Verified booking

  The Cottage met expectations - was really beautiful, furnished to a great standard and only 10 mins walk to beach, fabulous beach cafe and lovely views and walk above the beach.

  Village is extremely limited for anything else with only a small post office and a garage offering very limited food items.. The 2 pubs were fully booked when we tried. Location of exit gate from the property onto a bend immediately onto a busy road (no pavement) was of concern for us with a daughter and dog and traffic was noisy; although not a problem if you're an early riser and late going to bed. Whilst generally clean, we found a couple of items of the previous occupant in the lounge and bedroom (including their booking details from the previous week!) There was also a very large coffee spillage on the counter and some dust 'clumps' which left us questioning the standard the Cottage had been cleaned to and so ended up using anticbac cleaner on all high touch items ourselves. Property was advertised at 7 nights at a given price. We took a late booking and due to the changeover date could only possibly be offered 5 nights but were still to be charged for 7 - this was the Sykes sales guy (not property owner) as we later received a small discount on speaking to a different sales person who confirmed this was possible. Dogs are extra (not stated on site but only small charge) We found the first Sykes guy quite abrupt but both ladies we later spoke to were fabulous, polite, friendly and keen to be helpful. Dorset is beautiful. Roads make for an easy drive out to other areas. Lovely coastal drive. Use the park and ride if you go into Lyme Regis as it was impossible to park.

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• Lesley - Verified booking

  We booked this apartment at short notice and got a good reduction from the initial cost.

  We were due to arrive in West Bay in the early afternoon, so very grateful to the owner for arranging for us to use the parking space for a couple of hours before 'checking in time' at 4pm. The flat was adequately furnished and clean, though the paintwork a little 'tired.' But the first thing that took our attention was the uninterrupted, absolutely superb view across the beach to the ocean. Well equipped kitchen with everything we needed. Very grateful for the pint of milk left for us in the fridge. Good quality shower with plenty of hot water. Great little TV with Netflix which was a surprise bonus. There was also a DVD player and a few DVDs provided. The only negative was the bed. The mattress was extremely poor quality, very soft and uncomfortable. No matter how carefully we tried, it was impossible to get out of bed, or even turn over, without the frame squeaking and groaning loudly (we're not heavy people by any means!) Perhaps a spray of WD40 would help? Also the duvet has seen far better days and was very lumpy. Bedding was clean though, and the pillows were fine.... Despite the problems with the bed we had a wonderful holiday in beautiful West Bay and would definitely book this apartment again if the price is right.

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• Ailsa - Verified booking

  The property is very bijou, and the owners have clearly taken a lot of care in selecting the prints, etc that adorn the walls.

  The fresh flowers and biscuits were very welcome. The property is fairly well appointed, in the main, and was clean enough. However, there are a number of issues that I had not anticipated. 1. It is very difficult to park near the property. We had to park in a side street off the main road. 2. It is quite a hike to Weymouth - luckily there is a good bus service 3. The bed is just a futon, with a thin mattress. I did not sleep at all well as it was so uncomfortable. 4. The seating arrangements are very uncomfortable. It is not possible to sit for long at the table. Some proper chairs would be good. 5. The television is impossible to watch, as the reception is so poor. 6. It is quite difficult to cook anything substantial with just one saucepan! Furthermore, the lights draped around the mirror didn’t work as they need new batteries, and the kettle needs de-scaling. I really wish I could say something positive but The Kiln House is just not a comfortable place to spend a holiday, and I was very disappointed.

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• Philip - Verified booking

  This "cottage" was more like a house.

  To access it, it was necessary for us to drive carefully up and down the steep hill, and, steer carefully in and out of the narrow parking bays which we found to be stressful, yet bays were always available for us. The cottage was modern, spacious, well-furnished, and, clean. Excellent modern full-length wardrobes, very comfortable beds, and, an extremely quiet area at night. However, the bedroom blinds do not block out the light so this aspect was disappointing to our sleep. Wonderful views of the hills from the master bedroom. On occasion, we dined in the patio back garden along with usual noises from a residential estate. The kitchen spotlights flicker erratically, however this is a minor point. We enjoyed visits to Swanage, the Steam Railway was fab as was Corfe Castle, Studland Bay, and Durlston Castle. The Pier Head restaurant in Swanage served us superb seafood dishes.

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• Stephen - Verified booking

  Lilac cottage is beautifully furnished & well equipped.

  We understood & appreciated the 5pm check in, to allow for a "deep clean" however the level of cleanliness was certainly not a "deep clean!" There were cobwebs everywhere, stains on the living room rug, thick layers of dust on the TV and dust/crumbs on the kitchen floor. We were also not made aware of the shared access, to the adjoining cottage, making us unable to leave the door open for our dogs to play in the garden for fear that our neighbours may come through & leave the main gate open! We also feel that the cottage description should highlight how busy the main road is, we could not have the front windows open because of the noise & getting out of the gate with 2 dogs, directly onto a very busy main road was horrendous! I notice this was addressed in the "notes" but it really needs to be made much clearer.

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