Group Accommodation Cottages in Essex

Reviews

What our customers say about their holidays

• Sanya - Verified booking

  The bedrooms, bedding and towels were excellent.

  Lots of toothpaste and toothbrushes However the kitchen is poorly equipped. We had to buy spoons, frying pan roasting trays and wine glasses. The saucepans available have been scratched and rusting. The washing machine has been left fully loaded with wet linen and towels. The insides of the cupboards was dirty covered with stains and crumbs. We had no cutlery on the first night of our arrival and no instructions have been left about the hidden draw compartment. When we telephoned the agency on Sunday night, there was no reply. We had telephoned back on Monday morning and once we have stated the issues, Kevin promised us he would contact the local team and update us. That did not happen at all. Just by the pure luck, one of the workers on the camp side told us about the hidden cutlery drawer but alas - still no spoons. No washing up liquid and no basics. We had to buy tea towels , sponges, ect. The The property is lacking in basic kitchen utensils. Never book this property. Our stay has been spoiled by the lack of care and some genuine hospitality.

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• Mr Sharpe - Verified booking

  When we holiday in the UK we always take extra things with us, like a sharp knife, a large frying pan extra tea towels....that sort of thing. When reading up on The Hatchery, others had stated everything had been thought of. We were sceptical, but we needn't have been! Literally anything you could want from a 'Home from Home' holiday property has been thought of and catered for! Inside the property first impressions were not just how impeccable it was but how clean it was and how beautiful it smelled and the 'Welcome Pack' wow!! this was gratefully received. So many little extras have been thought of, which all mounted up to a stress free holiday. Seriously if you needed something, it was there!! Outside is just as stunning and with plenty of room for everyone. The hot tub was a big hit and was used regularly. We had a truly wonderful week at The Hatchery and would not hesitate to come back and to recommend to everyone. The Sharpe's

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• Susan - Verified booking

  The kitchen was far too small to cater for 8 people.

  It also lacked in the basic essentials which included bottle/tin opener, sharp knives, dessert spoons, glasses (for wine & cold drinks), baking trays, & serving plates. There were no place mats anywhere throughout the house suitable for hot food or drinks.The shower didn't work properly and the front door handle had rusted & was falling off. My grandson got locked in the toilet as the lock was faulty. There was no recycling. The beds and mattresses were comfortable and clean as was the rest of the house... Overall disappointing as I spent my Christmas eve rushing to the shops to buy the basic essentials that should have been provided in the house, & on Christmas day i was driving around Jaywick looking for sharp knife to buy so we could cut the meat!! The penknife I keep in my car for camping came in very handy...

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• Mrs Bellinger - Verified booking

  The Hatchery is a great place for a weekend away. It was immaculate upon arrival and there is great attention to detail. Every little thing you can think of is provided and more. Plenty of parking available. We thought allowing the arrival of food shopping before check in was very good and the welcome hamper is the best I have ever received. Dogs are catered for and the washing stations at the back are a fantastic, well thought through add on. The garden however is not enclosed so could be a problem for some dog owners. The fire was made up ready for our arrival which was much appreciated. The owners were contactable and responded to my query in great time with effective communication. Would highly recommend.

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• Jacqui - Verified booking

  It is in a very nice location and the owners are very nice poeple.

  Whilst the bedrooms are spacious and the beds comfortable the cottage is let down by the lounge which is on the small side and the furniture which is not very comfortable. The off road parking is under a fig tree and consequently the car gets covered in poo. There is also a parking space on the road, but the road is fairly narrow so did not consider it wise to use it. The bathroom is great but there has to be a 20 min wait between showers as they are not on mains water. This was fine for the two of us but something to consider if more people are staying there. The kitchen is large and well provided but there is no storage space.

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