Group Accommodation Lodges & Log Cabins In The United Kingdom

Reviews

What our customers say about their holidays

• Mark - Verified booking

  The lodge and the photos online bear no resemblence to the exterior of the property.

  The balcony seating area is badly in need of some cleaning. There was a pile of “dirt” on the outside table and the chairs were not usable until they had been cleaned and scrubbed by us. The bedding, towels etc were clean and fresh. However the overall cleanliness left a lot to be desired. The amount of dust, crumbs and cobwebs were not what we expected for the price that we paid. When we arrived the 1st thing my wife done was Joe down the full kitchen as there were crumbs etc and even some of the dishes still had food stuck to them. The dust in the glass on the extractor fan, I have left a message “dust me” on the top of it. This was supposed to be a break away for my wife, who is recovering from cancer and needs to ensure that everything is clean to avoid infections. The folding shower screen needs replaced as the seal at the bottom is torn away from the screen. This has resulted in “black” damp stains on the bath panel. There is a crack in the bottom of the toilet bowl in both toilets. The dust in the twin bedroom window, behind the curtain, beds and unit was really bad. The views from the lodge is fantastic and the cost of the lodge would easily be justified if the level of cleanliness was improved.

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• Lisa - Verified booking

  We had an incredibly disappointing stay in this property, relating to its poor maintenance and appalling standards of cleanliness.

  The property is not the 5 star comfort described. By way of brief example, Kitchen cupboards are peeling, bath panel is water damaged, wooden floor terribly water stained. Of greater concern in these Covid times, the overall standards of cleanliness were simply unacceptable. By way of brief example, walls and doors were tea/coffee stained, windows smeared, crumbs on dining table, thick dust on windows sills, kitchen and hall cupboard shelves dirty. The property is well sited with beautiful views and with some much needed TLC and deep cleaning, it could be lovely. We spent the first 90 minutes of our holiday cleaning and eventually terminated out holiday early, desperate to be back to a beautiful, clean home. Its so disappointing to see similar concerns being raised as far back as April with what seems to be little or no action taken to respond to feedback. The description of this property and the accuracy of the listing, in my opinion, urgently needs review.

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• Susan Jackson - Verified booking

  Great stay at Owlets. Probably one of the best holiday lets we have stayed in. The close proximity to Heacham Manor Hotel made up for the one mile walk to the nearest shops and pubs. The walk to the beach took 15 minutes across the Golf Course and a further 10 minutes to the promenade. In fact we walked the whole way to Old Hunstanton and a wonderful sandy beach with dunes. Took the little train back to Hunstanton and the bus which stopped right opposite Owlets. Owlets with its modern well equipped open plan kitchen and living area was a perfect space to keep an eye on our Grandkids and the stair gate a sensible place. The little back yard with parasol, seating and BBQ became a nice winding down haven. Parking for two cars right outside the back door away from the road also meant we had no worries getting the kids in and out safely. Great stay good attentive owners.

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• Stacey - Verified booking

  The property was as described and had everything we needed for our stay.

  It was like a home from home and even had a dog bowl which was perfect as we had forgotten to take one! As our stay was over the New Year period, it was very dark in the evening and would benefit from better lighting around the property, however we did not venture out much due to the weather. How Beck is right next to a fast running stream but as it rained for our whole stay we did not have the pleasuring of sitting out on the decking, which was quite slippery in any event so you do need to be careful. We hope to stay again in the summer to have the full experience of the light nights and warmer weather. All in all a great stay.

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• Peter Humphreys - Verified booking

  Stayed a week for cheeky spring break with the dog and thoroughly enjoyed it. Joined by family for the weekend and was a squeeze to get six people in but great for four or five. Well placed with a quick walk across the adjacent golf course to get to the beach and a further short walk to Hunstanton. Easy access to the coastal path. A short drive to The Sandringham Estate for loads of wooded walks - perfect for a little shelter if there’s a stiff breeze. Overall wouldn’t hesitate to recommend for a visit to North Norfolk in a comfortable well equipped cottage.

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