Group Accommodation Lodges & Log Cabins In The United Kingdom

Reviews

What our customers say about their holidays

• Anne-marie - Verified booking

  Oakwood 2. Pictures make it seem larger than it actually is so it’s a bit of a shock when you first walk in however it was lovely and clean.

  Paper blinds on all windows some of which are ripped and have been for a while according to previous reviews. Would appreciate curtains in main and twin bedroom windows to allow you to open the windows without the bugs or light getting in. Kitchen - utensils need an overhaul , would appreciate silicon spatula as metal fish slice does not get chips off tinfoil or any other food for that matter! (Previous reviews suggested similar) The bottom 2 drawers underneath the hundreds of mugs supplied also needs sorting out. Would be best to have all instruction booklets in a folder rather than in the drawer and sorted out. Lack of storage space for food in the kitchen so had to move all the crockery to the bottom shelf of the cupboard to be able to use the top shelf next to microwave to store stuff. Decking - No seat cushions could be found for the outdoor furniture despite it being in the pictures. The coverings on one of the chairs was all ripped so presume it’s been like that for a while. Living room- Sofa was comfy and found after 4 days we had headrests !! That was a pleasant surprise. Window behind sofa had the lock removed meaning it couldn’t be opened. I presume it was either broken or done like that to avoid it being hit from the outside ? Bunkbed room- Compact room with small beds , bottom bunk actually on the floor, 5 drawer chest and slim wardrobe but clock supplied kept beeping so had to take batteries out. Twin room- nicely decorated but no need for additional chair in there other than to hang things on. Slim wardrobe and 5 drawer chest supplied along with mirror Main bedroom- lack of storage. Only got 2 bedside cabinets and a 5 drawer chest. No wardrobe. Appreciate lack of room as small space. Mirror mounted on the wall either needs to be hung portrait or lower down so if sitting in bed to do hair etc you can actually see yourself otherwise everything has to be done standing up. Bathroom- lovely shower but need to supply bath mat as had to use a hand towel on the floor which isn’t ideal. Sink is way too shallow and more like trying to wash in a saucer. Heated towel rail has the main switch in master bedroom but this tripped the fuse and blew all the lights in lounge and kitchen. Reported this to Lyme Bay and the state electrician is needed so not to use the towel rail. Things missing - there are no coat hooks anywhere in the property (albeit 2 over the door hooks were provided in the main bedroom after another review suggested the same ) but you can’t shut the door with them on so they remained in the floor all the time. Would be worth putting coat hooks on the wall that forms the “hallway” which is basically the back wall of the bathroom. There is no indication of the parking space for the lodge til one of the neighbours told us. Might be worth putting a sign out like Oakwood 1 has ?? Over all it was a lovely place to stay and with a few tweaks would be even better. A bit pricey for 7 days but appreciate its peak time. We’ve stayed here before but in a different lodge so have compared it against the other place and despite our first stay only sleeping 4, it was bigger, had 2 bathrooms, lots of storage , welcome pack and was the same price. Owner just needs to ensure damaged blinds are replaced and add in coat hooks, curtains , kitchen utensils and clear out the junk drawers and you will have a lovely cosy stay. It’s the details that don’t cost much but that make all the difference to those who stay.

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• Bhavini - Verified booking

  Long but needs to be said What a hidden gem!

  There are literally no words to describe how lovely and pleasantly surprised we were with this place. Clean and maintained with updated modern decor, kitchen, and bathroom. Amazing bathtub and shower room! There was a great welcome folder with all the information you needed: local beaches, things to do, places to eat out, etc. Don't get me wrong, it wasn't the biggest of all places. As for 5 people, the seating area did get a little tight, but that did not effect our stay at all! Key fob didn't work to access swimming pool area when we first tried it on arrival, but issue was resolved by lady looking after the place. Great quiet/peaceful resort, lovely and friendly people owners on site too. Great to have an indoor swimming pool accessible for all, plus a laundry area nearby. 2 swings on site for young children to play with, small grass areas around where the kids can run around or kick a ball around without disturbing anyone. Shame we could not make use of the outside seating area as there were covers on seats that looked quite worn out and could do with little maintenance or updating and not sure but could be a wasp problem which may need to be looked at nearby. We had a lot coming through when the door was opened on our stay, but it didn't bother us too much other than scare the kids a little. Great location, in-between Lyme Regis and Seaton. So much to do and see nearby. You would need a car to make travelling easy to and from places, although local transport is available too. If all the holiday homes in Pinewood Retreat are of a similar standard, then this will definitely be our go-to place to stay with family and friends when travelling in this area, without a doubt.

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• Mrs Cornick - Verified booking

  This is a lovely spacious house and very warm and cosy. We arrived Christmas Eve and left on 27th. There were just a few things that spoilt our Christmas break. Although there was a tiny Christmas tree it didn't feel Christmasy at all. There were some lights in the lounge but the batteries were all dead. There was a Nintendo Wii but we couldn't use it as the batteries in the controllers were dead. At 5pm on Christmas eve and miles from anywhere we had no hope of finding any. We found a draw with some batteries but no AAs. The front gate was broken and tied up so we couldn't close it making it enclosed for our dog which was a pain having to take her out on the lead everything she fancied a wander around the garden. There is no blind on the downstairs shower room so we had to hang a towel up on the window for some privacy. The beds were very comfortable but the mismatch of lounge furniture was extremely uncomfortable. And although there are TV sockets in the bedrooms there are no tvs. People give old tvs away on various free sites these days it just would've been a nice touch. I know a lot of people don't have tvs in their bedroom but a lot do and nice to give people a choice. We also couldn't get the Now TV box to work, the channels all seemed scrambled. A beautiful house, it just lacked the personal touch. Thankyou for the box of mince pies as a welcome gift.

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• Valerie - Verified booking

  We loved the house and where it was situated and the general area for walks and sightseeing.

  It was about half an hours drive to Ballater for supermarket food shopping and a local shop a few miles away. The local pub was mostly closed. We recommend the Tarmachan Cafe near Balmoral. However, the only thing I would like to point out was that we were very disappointed in the cleanliness. On arrival we could see lots of long blonde hairs in the downstairs living space and in the master bedroom and we had to hoover them up! The oven was truly disgraceful. The grill pan was unwashed and very greasy. I know guests are meant to leave the oven clean but the cleaners should be checking this. I had to clean it before I could use it (something you don't want to be doing on holiday, especially when you didn't cause the mess yourself). There was a spider and spider's webs behind the log burner (easily seen). A cardboard box of washing powder in the utility cupboard had been left wet and most of the powder had come out. Under the master bed there was a lot of dust. The bedding was old and 'pillared' so in my opinion it should be replaced. Finally the windows had not been cleaned in a very long time (both inside and outside). Hopefully these matters will be addressed for all future guests.

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• Richard - Verified booking

  Westertown is in an idyllic location and totally secluded, yet close enough to main routes to explore further afield.

  In one direction you have the beauty and ruggedness of the Cairngorms, in the other gently rolling hills with much history to explore. We were fortunate to have warm sunny weather and it was peaceful to sit out on the deck and watch the local wildlife. There are plenty of walks from the doorstep if you do not want to touch the car again while you are here. The cottage was clean - not exceptional, but good enough and better than many other cottages we have stayed in. It had all the comfort and luxuries you would need for a stay. We didn't use our iPads much whilst here but if it's important to you bear in mind WiFi isn't the fastest. You may wish to tether to your phone especially if on EE as that had very good 4G coverage - the others are a bit patchy. The cottage can get very hot in warm weather due to all the windows but there are plenty of doors and windows to open. Appreciate this is probably not a common problem in Scotland!

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