Group Accommodation Villas In Cornwall

Reviews

What our customers say about their holidays

• Caroline - Verified booking

  Very comfortable well equipped property, with fabulous views.

  The kitchen had great equipment for cooking, the only thing missing was some mugs to drink from. Perhaps I drink a cup of tea quicker than some people - but for me a cup is not big enough :-) We heard strange noises a couple of nights and thought someone was upstairs, but after reading the guest book we saw that someone else had worked out it was the chairs on the uneven balcony surface rocking back and forth in the wind! It honestly sounded like someone was bouncing a ball on the ceiling. It didn't keep me awake but I did wonder what it was until I read the guest book. Might be worth putting something under the chair legs to even them out, or at least warn people of this in the notes so they can move the chairs at night if it bothers them (only happens when it is windy). Some of the instructions in the folder seemed out of date - there was reference to a separate parking area which I can only imagine used to be where the next door property now sits - the description just didn't make sense - we spent quite a lot of time looking for this as we had 2 cars and the turning area in front of the property is very tight. Leaving instructions were also a bit confusing - the folder info said a padded envelope would be provided and to put this in a letterbox by the gate, but I couldn't see where that was, and the email instructions seemed to indicate the key should go back where we got it from (in the key safe), so I just did that. The hot tub was brilliant and we used it a lot - my only comment there is that it would have been nice to have a robe for everyone in the property, rather than just 4 - it is supposed to sleep 7 and we were 6 adults so all using the hot tub, and in March the robes were much appreciated for those who had them! All in all, this is a lovely property in a great location, and we would return. My comments are just small points for improvement to make it even better.

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• Testimonial - Verified booking

  "We had a wonderful time at Carbis Bay, The house was truly amazing, everything we expected and more.

  The hot tub was definitely a bonus, we all enjoyed it. Fernhill Lodge was lovely and clean, very light and airy, and very well equipped, the views from the balcony were stunning. We enjoyed breakfast on the patio every morning , listening to the birds singing and taking in the lovely views across Carbis Bay. We found a lovely little pub the Cornish Arms about 10min walk from house, the food was tasty and very good value, the owners were very pleasant made us all welcome. we would recommended it highly. The local Tesco up the road was very handy for any essentials we needed. We enjoyed the lovely walk down to Carbis beach, and had a nice coffee and ice cream at the beach cafe with views to die for. The train ride into St Ives was lovely, very relaxing and again stunning views , only 4 mins journey for £1.00. In St Ives we can recommend the Alba Restaurant for something a little bit special, and the Life boat pub/restaurant for lovely food at reasonable prices. I must mention the Taxis services we used on a couple of occasions, Ace Cars in st Ives very reasonably priced, friendly. and prompt. Overall we had a wonderful holiday, and we will definitely consider staying at Fernhill Lodge again "Pure Luxury"." K. Claire

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• Sue - Verified booking

  Overall a nice cottage that would get 4 stars if it were not for the storage heating system.

  We arrived to a freezing cold cottage with storage heaters that had no heat at all apart from the one in the main sitting room, which was struggling to cope. It was telling that there were two electric heaters, a quick phone call for help to the office and the maintenance guy arrived to advise us on how to use them and deliver another heater. If you don’t want to boil at 2 in the morning make sure you adjust them before you go to bed. The rooms were either cold or too hot for the whole stay which made it a less relaxing than it might have been otherwise because the sitting room is nicely furnished. The kitchen was also cold as there is no heating close enough to make an impact on a cold Feb morning. The beds were comfortable and the upstairs bathroom was nice, but the downstairs shower room was freezing again so only used it when really needed. Only odd things were the square dinner plates that were too big for the dishwasher and the washing up bowl was too big for the sink so a bit of a faff to wash up. Otherwise the kitchen seemed well kitted out. The outside space looked nice but we didn’t use it being February.

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• Dorota - Verified booking

  We had a pleasant experience and enjoyed our time in Sea Horses cottage with our dogs.

  Here are a few things we wanted to mention: We found the cottage to be cozy, clean, and nicely decorated. The lovely fireplace was a great addition and provided a cozy atmosphere for us to relax in the evenings. However, we did encounter a few challenges during our stay. locating the cottage was a bit difficult as it situated at the end of the street so direction could say this. We followed the house numbers, but it took us some time to find the right place. Additionally, we were unable to drive up to the cottage, to unload our stuff ( anything like Q7 size won't go there ). We found the check-out time of 9:30 AM to be quite early, especially when considering the tasks involved before leaving. We needed to take the dogs for a walk, retrieve the car from car park, load it with our belongings, strip the beds and clean the cottage. This left us with no time for a morning coffee or breakfast. Despite these minor inconveniences, we still had a pleasant stay and enjoyed the overall experience. Thank you for providing a cozy and clean cottage for us and our dogs to enjoy.

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• Muriel - Verified booking

  We have to agree with previous reviews about the pervasive damp and musty smell of the property.

  There was black mould on the curtains and paint work especially in the lounge. Extensive condensation occurred in the property as stated by Sykes this is because the property has single pane glass - you are advised on arrival that there is a Karcher window cleaner that you can use to remove the condensation - this wasn't stated on the property details and in fact Sykes have replied in conjunction with the owner that you need to do this, I would like to have known this before booking the property. The entrance to the property was covered in green moss and looked neglected and most unwelcoming with not a lot of curb appeal. The utility room was excellent for the dogs as was the garden although some aspects of the garden furniture was unkempt and unusable. The kitchen was well equipped but we would have liked a bowl for the sink or a plug. The beaches recommended were excellent for walking the dogs and their owners. Village shop was excellent with local products and some unusual gifts.

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