Group Accommodation Villas In Cornwall

Reviews

What our customers say about their holidays

• Maria - Verified booking

  We had a lovely week in Cornwall and the property provided us with a great base for our stay - it’s a fantastic location, walking distance to beaches.

  It has everything you need. The garden is lovely and there’s loads of space at the property which is brilliant for family stays. However we found that the cottage was not particularly clean, for example drawers and shelves in the kitchen had bits of dirt in/on them and I was a bit horrified to find an actual mussel in one drawer which was not us as we had not cooked any mussels! The cutlery drawer front is broken - as it was last year (we stayed in the cottage last year as well) we mentioned this in our feedback last year but nothing had been done to fix this and it was difficult to open the drawer which needed to be accessed regularly. In the end we had to put the cutlery tray up on the work surface which is when I discovered the mussel underneath it. Drawers in the other bedrooms were also not very clean. The freezer was not very clean. As we mentioned in our feedback last time the cottage is great and has all the facilities you need but some things are just a bit dated and don’t function as well for example the showers. Also the spin cycle on the washing machine did not always work. My friend was staying at a John bray place in the Highcliffe estate Pengelly and I was a little surprised to discover that he paid only £60 more than I did; Pengelly is a vastly more modern and clean property. I feel that the dated facilities and lack of cleanliness could be reflected more in the price of the property which is expensive. I appreciate that sheets and towels are provided at the cottage which is great. Having said all this, we had a lovely stay at the cottage, it has everything you need and we really like the space and privacy you get (which you don’t get as much of at Highcliffe). We did have a lovely week there.

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• Fiona - Verified booking

  We have been coming to Cornwall for nearly 50 years, and we have stayed in countless John Bray properties in Trebetherick.

  This is the first property that we have been disappointed with. Whilst the location was superb and the garden views lovely, the bungalow itself was very dated and lacks what you would expect in a rental property in 2023. The kitchen facilities were basic, small fridge, mismatched crockery and cutlery - it desperately needed updating and felt quite unloved. The bathroom off the breakfast room was equally dated and the shower didn't work - only producing a trickle of water on full power, so was unusable. The second bathroom was also very dated, and the shower was passable (just). The two T.V.'s had the basic channels, but surely SMART T.V's should be expected now - not that we spent much time watching T.V. but our two teenagers were quite disappointed. The general cleanliness was inadequate with lots of cobwebs and a previous tenants' underwear left in a drawer for us to find! We love coming to Trebetherick, and don't like writing negative feedback, but this property is in much need of attention, care and some modernisation. The location is so perfect, it seems a shame that this property wasn't more comfortable and welcoming. Having stayed in Pengelly last year, the comparison is stark.

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• Kate - Verified booking

  The flat itself was lovely.

  It was clean, spacious and appeared well maintained. Unfortunately the promised welcome pack wasn’t there on our arrival but the owner kindly sorted this out by the following morning which was really welcome! Sadly, our stay at this flat was ruined by the noise from the restaurant below. Yes, the fact the flat is above a restaurant is mentioned in the details but the reality of this situation was very upsetting for us. There is clearly no soundproofing between the restaurant and the flat and you can feel vibrations from the music and conversations through the bedroom floors which went on until very late in the night, keeping us all awake and upsetting the children greatly. Sleep and rest while on holiday is vital but this situation resulted in only getting minimal sleep each night and coming home feeling horribly tired and disappointed. It’s such a shame the restaurant noise has spoilt such a lovely flat and a potentially relaxing holiday. We sadly would not recommend this particular place, sorry.

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• Mr Shorthouse - Verified booking

  This cottage is all about the position. It overlooks the harbour, just a few paces from the sea, cafes and shops. The picture windows in the sitting room and dining room are fabulous. It is an old building with mostly small rooms and some low beams, a bit 'tired' in places but with comfortable beds, clean and a decent level of equipment (although a smart TV would be welcome). The parking is in a large garage a couple of streets away - it is very tight to manoeuvre with pillars and awkward angles. (the risk of scraping the car was too high and we gave up - £16 for a week in the long stay car park was far easier). Information in the property was basic - and no welcome pack (no milk, tea, coffee...) This costs so little and smacks of penny pinching - at this price point at least. We had brilliant March weather and St Ives felt vibrant and looked wonderful - so much to see and do right on our doorstep (the bakery is a gem). Overall - recommended

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• Andrea - Verified booking

  We have stayed in a John Bray property on several occasions and this time we were looking specifically for the location.

  The information and photos listed showed that we should expect a very basic experience, and this was accurate. However the level of cleanliness was unacceptable. The carpets and floors were covered in pet hairs and the little Henry hoover was ridiculous for cleaning that. There was also dust on all the surfaces. In addition, one of the showers was not working (beyond a tiny little dribble of water) and the shaving light was not working (and had a dead spider dangling out of it). Many of the windows were seized shut. Some of the lights weren’t working, the beds were not comfortable (the main bedroom mattress dipped in the middle and the children could feel the springs in the mattresses in their rooms). The cold water tap in the kitchen sprayed everywhere and the cupboards needed to be cleaned before we stored food in them. So we expected basic, but were really not happy with how unclean it was.

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