Group Accommodation Villas In North Yorkshire

Reviews

What our customers say about their holidays

• Tanya - Verified booking

  Honestly? We actually really liked the place.

  It was large and spacious, lots of room for the 5 of us. It's well equipped, and the owners have obviously put quite a lot of hard work into making the place a nice and welcoming base from which to explore Filey and it's surrounding area. However... What let it down? Cleanliness. Whoever is cleaning the property was obviously rushing through and simply cleaning easily seen areas so that first impressions are positive. Look a little deeper though and that changes. I really don't want to spend the first hour of my holiday cleaning and bleaching the toilets. Lifting the lid to find 'dirt' marks and hairs meant i wasn't going to let my family use the bathrooms until they were cleaned to a good standard. It just went downhill from there, with the fridge having crumbs and marks in (all easily cleaned off by us), one of the freezer drawers was full of unwrapped sausages and burgers obviously left from a previous group, and an opened bag of ice, all of which we had to throw out ourselves along with cleaning the drawers so we could use it for our own food. The kitchen hadn't been properly wiped down, the microwave, oven and bin obviously just given a quick wipe over and there were crumbs at the back of the kitchen-sides and under the glass chopping boards/around the sink. In the living room we only had to sit on one sofa to be given a perfect view under the opposite sofa of thick dust and crumbs. Non of the above was 'searched out' by us, just easily viewed areas that should be obvious to someone cleaning a place. The bannister was wiped but sticky. I didn't dare move any furniture, beds, etc as I dread to think what it would have been like underneath things. That said, my husband told me on the way home at the end of our week, that he checked all rooms to make sure we hadn't left anything and found a soiled thong behind the bed my son had been using. I guess that will still be there as I very much doubt the cleaners ever look so it could have been there months! On our last day, while loading the car, my husband was approached by someone we assume was one of the cleaners, and asked if he was staying at No.1 and could we strip the beds and bring all the washing downstairs for them as they 'can't park for long so it saves us time' - I suppose that explains the lack of proper cleaning... Unfortunately in addition to this the beds were very hard, like sleeping on a board, with the pillows being very cheap and flat so giving very little comfort. I appreciate bedding is a very personal preference, but a little comfort on holiday would have been nice. Such a shame as it's obvious the owners really care about the place. We love Filey and have been coming for a long time. Sadly we won't be back here.

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• Mr Marsden - Verified booking

  This is a great house in a lovely part of Whitby. The tall terraced house has lots of room spread over four floors. We particularly liked the lounge with its views over Whitby and the kitchen which is well laid out for a group of friends to cook together and chat. We also used the front terrace a lot and enjoyed the steam train going by a few times a day. The house is close enough to town to pop in to get provisions and is no more than 15 minutes walk to one of the best beaches in the U.K. Railway chippy did excellent fish and chips. The Cod Roe is an excellent local fishmonger just a few minutes walk away. The local cycling is excellent. Hilly but roads in good condition. The cinder track to Scarborough is great and is quite flat and ideal for a mountain or gravel bike. Would also recommend the Bull Inn in Ugthorpe and any of the Esk Valley villages of Egton, Grosmont, Goathland, Lealholm, Sleights, Ruswarp (good garden centre and cafe) etc. Coastal villages of Staithes, Sandsend and Robins Hood Bay are great but loads of others to visit.

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• Natalie - Verified booking

  We had a great couple of weeks here in Esklets Cottage.

  The house was perfect for us, a family of four - 2 adults and 2 teens. Castleton is a really good base with walks straight out of the doors, great views, a pub, tearoom, coop and fancy deli all in the village itself. The village is also on a trainline which makes for car-free possibilities too and there's lots to do within striking distance by car as well. We swam in the sea, in waterfall pools and the gorgeous Helmsley open-air pool; walked by the sea, on the moors and in lovely dales; visited castles and abbeys and the excellent Ryedale Folk Museum and ate our own bodyweights in local cheeses and cream teas. The cottage itself had everythinhg we needed including a very well equipped kitchen with a large dining table and a place to sit outside. It's clear too that the owners have made a special effort to make their guests welcome - the information folders about the house and local area were brilliant and the homemade cake, eggs, milk and biscuits left for us on arrival were very welcome. Highly recommended.

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• Catherine - Verified booking

  Heanor House is fantastic we were very lucky to find this break available.

  The house is so characterful and large. We travelled as a family of 6 plus our daughters friend and it was so comfortable. The property is extremely clean everywhere and it has everything you could possibly imagine or require. The kitchen is very well stocked, the dining room has an array of games and books with a large table for everyone. The upstairs sitting room has a fantastic view. The rear yard is perfect for sitting out and there is an apple tree with lights in. Everyone in our party loved the deep freestanding bath. The owner of the property had left a personal note which we loved. There is nothing I could possible suggest to improve this accommodation. It takes a few minutes to walk into the village centre with places to eat and takeaways. We stayed here to be close to the Forbidden Corner which we highly recommend as it is a short drive. We also recommend the shawl walk - you access this near the town hall and there is an excellent park for kids and football field. Thank you Heanor House.

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• Sarah - Verified booking

  We thoroughly enjoyed our New Year week and would return, although there are a couple of things to consider.

  We travelled with our elderly parents & younger child, we were concerned that the locks on the bathrooms were not safety locks, which means you cannot gain access from the outside should anything happen, also, there is no holder for shower gels etc, you have to use the floor of the shower (our parents are in their 80’s, but we also found this tricky). The kitchen cupboard knobs have a metal decorative finish, unfortunately one kept bending out of shape and is sharp, if it’s possible to remove this I’d recommend you do. The last thing is the kitchen tap hose, unfortunately there seems to be a piece missing from its holder, which means it doesn’t stay in place and shoots off all if the time, it just needs a replacement. There are so many positives about the property - location, cleanliness, good use of space, and the history story & pictures are a lovely read. Thank you for sharing your wonderful property with us.

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