Holiday Apartments in North Yorkshire

Reviews

What our customers say about their holidays

• Kersha - Verified booking

  Thank you for a wonderful stay in our favourite Whitby.

  It’s been our 4th holiday to Whitby and the cottage itself was my favourite property that we have stayed in. We loved how it was tucked away but still right in the centre. The location was perfect. We loved how many of the original features remained and have been well looked after. Each room was cosy, spotlessly clean and inviting. A few tweaks that we felt could have made this perfect… The shower screen could do with an upgrade. The suction at the bottom that holds the screen in place is too loose and any slight movement causes it to come away leaving the bathroom floor very wet and the bathroom window only stays open if you use something to prop it up. I’m not sure who is in charge of the alleyway and courtyard but it could do with a little TLC. Whilst I appreciate this is nothing to do with the property itself, it could do with a tidy up and a good sweep which will make the property even more appealing. The bedrooms were very specious, the main bedroom on the 1st floor had beautiful high ceilings which made it very light and airy but the mattress wasn’t the comfiest. It felt quite thin. The room on the top floor was perfect for the kids. The slanted roof did make the space around the bed awkward but the kids were fine so it’s definitely better for kids up there. Lastly there is no Wi-Fi in the property. Which is fine if you have an unlimited data package but if you don’t then you may struggle. All in all we had a wonderful stay and even looking to book the same property again next year. Thank you.

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• Steven - Verified booking

  The holiday cottage is fabulous, great location and really well equipped.

  Only one complaint about the actual property being the bed mattress in both bedrooms is soooo uncomfortable. We tested both and in the end used the second duvet as a mattress topper, but still had sore hips and a bad back all week! There is a lot of flights of stars in the cottage, so you need to be pretty mobile to stay here. Our big complaint is that the property is advertised as having parking! Parking should mean having access to a dedicated parking space 24/7. This is why we chose this cottage. Be warned this cottage has NO parking! A permit is provided to park for 1 hour to load...if you can get a space. A scratch card provided allows you to park for 3 hours only, over half a mile away, again only if you can get a space! Obviously on Goth Weekend these are full, and unless you want to spend your whole holiday watching the clock and moving your car around town, you will need to find somewhere you can park unrestricted, Be prepared to walk a long way, never need access to your car, and never need to move it as you will loose the spot! This cottage should not be advertised as having parking, it is misrepresented. It has none, and should be advertised as such. It is a shame because the cottage itself is lovely, despite the uncomfortable beds!

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• Maria - Verified booking

  Comfortable, clean and well appointed especially the kitchen & lounge.

  Fabulous for amenities. Great example of historical “living”. * Parking is a major issue with an immediate parking bay (zone H), scratch card marked zone W & a disc but the map is pale and with limited info and NO info on disabled parking badges. No info on public car parks. A huge stressor for me. * Visitor info pack (VIP) no info on how to change bath to shower tap - turning it simply took it off in my hand, luckily my partner reinstated it. VIP was a rather disheveled booklet & could do with refreshing. * Bedroom acoustic attenuation very poor with creaking floor (loft) disturbing occupant below and lack of a door causing light & noise disturbance from below to occupant of loft bedroom. * Can’t turn 1st floor landing light off from loft bed/top of loft stairs. * At 5’2” I could only get out of 1 side of the loft bed & even then had to bob my head under the rafter. I cannot see how 2 adults could get in & out of that bed without head injury. A framed metal bed made it harder to get around - it would be better to have the 1st floor divan bed there. * Rather romantic referring to loft dressing table as lighting poor. * Had to hang dresses in the 1st floor bedroom as insufficient height of hanging in loft bedroom.

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• Phil - Verified booking

  The Robins was a nice cottage and provided us with a town centre base.

  A couple of things would have made the stay better: Proper parking. We had intended to come by train but were forced to change plans and had to drive. Although Parking Disc/Sticker provided with the cottage these could only be used in a very limited location/time so we were forced to pay £8 a day at a car park which had to be renewed daily as there is no facility to buy a long stay. There is no dishwasher, which whilst not the worst thing to lack, still took an edge off as we were forced to eat in for most of the stay due to the busyness of Whitby at half term (we were there a year late) and Covid restrictions making getting into restaurants and cafes in the evening almost impossible. Finally although the bed looked nice, and was generally comfortable, it's springs creaked at the slightest movement which meant it was hard to get an undisturbed nights sleep.

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• Mark - Verified booking

  The location of the property is perfect - right in the middle of the town and only a few yards from the harbour, but when you're in the property you don't feel as though you're in the centre of things.

  The location meant we could nip back to the property if needed, regardless of where we were in town. The property was clean and comfortable and had everything we needed during our stay. Parking is an issue at the property, as it is for any resident of the town. A parking disc is provided for unloading cases etc but then you have to park in the surrounding streets with a second type of permit - also provided. That's just how it is if you want to stay in the town itself. The only other thing if mention is that the property is on 4 levels, kitchen in the basement (it has windows and an outside door), living room on the next floor up and then two bedrooms on successive floors. It wasn't a problem during our stay but would be an issue for people with mobility problems. That said, a great little property that we intend to return to at a later date.

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