Group Accommodation Villas In Oxfordshire

Reviews

What our customers say about their holidays

• Andrea - Verified booking

  On booking the property no warning no visitors allowed on the property.

  found out after paying the non refundable fee. booked for 10 nights for 6 adults. when i was able to speak to the owner I made it clear as i booked the property for my family visiting from cyprus I would be visiting. I also informed her that they would be arriving very late early morning and I would be waiting for them the owner assured me that was no problem. Originally I was expecting 7 of them I would wait for them to take one of them to my house. 6 arrived plus my son who helped them to find their way from the airport. He had his own car and left shortly to go to his own house. They arrived later than expected due to bad weather at about 2am that is 6 adults with 12 suitcases. Next day a text from the owner complaining that the quests next door were awaken and complained. Also a rude reminder that only 6 quest sleep on the property. I assumed that they have cameras on the driveway and saw me leaving on my own. I answered to her texts when i spoke to her she said it was the noise when they arrived not any noise when in the property. 6 adults, 12 suitcases gravel driveway and the 2 properties very close together. The property on first glance is very beautiful and very clean. The log burner one of the reasons I booked it, some wood ready to use when I asked for more I was told I could buy it locally I foolishly assumed that was included to the price. Despite our best efforts not all radiators were working the main one in the lounge they came and repaired it when I told them but in my opinion that should have been checked before my family's arrival. Very low water pressure in both bathrooms shower in the ensuite in need of repair as shower head is floppy. I had informed the owner that my family would not be in the property for 2 nights on return we found out she had come into the house and turned down the heading my family returned again to a cold house. Some extra wood would have been nice for the savings she made as no use of power and water. No instructions were left in the property. My family all adults very respectful of the property. They left no rubbish, tidy up did not strip the beds. I will not be booking again this property,

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• Farhana - Verified booking

  We had a very pleasant 3 day stay at the cosy Rood Cottage.

  The accommodation is finished to a very high standard and certainly boasts luxury. It had all the amenities you would ever need and you can see that the owner has definitely gone the extra mile / two to ensure their guests would be very comfortable. The beds were the most comfortable I’d ever slept in and the furnishings and selection of games, books and TV options provided was excellent. The top bedroom could have done with a skylight window as it did feel very small with just the one window, but for young kids (and not holidaying during a heatwave!) it would be absolutely fine. Having never used a range cooker before, we had trouble working out the induction hob on day one as didn’t realise that you need the pan on the hob for it to work! Otherwise the instructions on everything else were very clear. Would have valued the option to have an earlier check in time and late check out time. Small touches like having orange juice, milk and biscuits left for us on arrival were appreciated and gave the holiday a personal touch which always makes for a nicer experience. A lovely cottage set in a beautiful location and one we would certainly recommend. Thank you

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• Brittany - Verified booking

  It was a nice stay, however would be worth while to share more realistic photos to set expectations of the outdoor areas actual size and upstairs.

  The signs around the property about cleaning and fees that will be charged aren’t the most comforting when you’re enjoying a weekend away. All our guests made a comment about these at some point. The light bulbs are extremely cold and bright and no option of dimming, we had to remove most lightbulbs and go to the extreme of checking the local supermarket if we could buy some, as the owner wasn’t able to help. It meant having a cosy evening was placing our phone lights round the room to try and make spotlights instead. Beds need replacing, some guests ended up doing mattresses on the floor due to the bed being so squeaky and rocky. Cleaned before arrival as expected but the whole upstairs was over powering smelling of bleach, so we had to air out all the rooms as much as we could. I recommend just making some small tweaks to make guests experiences better and more homely. Good for a group as nice to have multiple bathrooms available, and open living space, but very small outdoor space or area to sit in the sun. Over all a lovely stay due to the company and being all together but definitely some improvements and expectations to be changed.

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• Jenna - Verified booking

  Sadly the listing for this property was very misleading, No pictures of the bathrooms and for good reason, they were awful!

  No pictures of the surrounding area for the same reason, no view at all. On arrival the first thought was how dirty the propert was, filthy taps in most rooms and our en-suite shower room had so much dust around the sink you could leave finger marks through it. The shower room also had such a mouldy shower, you could scratch it off with your finger nail! On making a cup of tea the kettle had so much limescale in it that there was white bits floating in the tea. The owners did leave tea, coffee sugar and a jug of milk which was nice, but apart from that we felt totally ripped off! After spending nearly £2400 for a week we were very disappointed. It doesn’t seem fair that pictures can be withheld of things like the bathrooms and the view clearly because they don’t meet the standards of what most people are looking for. The kitchen was well stocked for cooking, which was very good, but lots of the equipment was dirty and needed washing before use. We were really looking forward to a weeks break after working so hard, but unfortunately left feeling like we made a bad choice of property and weren’t given the level of property we had paid for.

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• Sharon - Verified booking

  On arrival had to contact owner as could not get TV to work or cooker.

  There was no book of instructions for things as there normally would be. We had to cook a meal that evening for 4 in the small top oven which we eventually got to work by guesswork. The owner came the following morning and tried umpteen times to get cooker too come on and TV. He said someone had thrown all the instructions away! He did finally get TV working but it was still hit & miss when the cooker would work properly. Mirrors stuck on walls in washrooms were so high us ladies could barely see our faces in. No dressing table or mirror in main bedroom. Old fashioned over bath shower in bathroom. Overall quite basic and we've been in many other properties at less cost with much better facilities. No welcome pack provided. But on the very last morning we were leaving we were taking our foodstuff out of cupboards and hey ho right at the furthest side of a corner kitchen cupboard we found the instructions pack. Nothing telling us where nearest shop, garage, hospital, fire evacuation etc was. No eating out places recommended.

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