Group Accommodation Villas In Oxfordshire

Reviews

What our customers say about their holidays

• Didier - Verified booking

  I had a really pleasent and comfy stay in this suprisngly quiet house, so much so , that i would happily return.

  Other feedback is as others have already stated: 1. I noticed in both Manor Cottage properties i've stayed in the interior is cleaner than the exterior. They don't seem to have an appropriate outside space maintenance routine & it shows. Not that the spaces aren't usable or appreciated, they are. But in general holiday lets do fall down on exteiror maintenance and here is the same. They need to keep pace with the seasons to stay on top. Tumbled roof moss, bird feathers, spider webs and weeding, greening stone work are classic signs. 2. The house is very old and full of character so a bit of wonky is not an issue. I did notice reported failed curtain rings and hard to flush toilets in reviews remain unaddressed which suggests feedback is not routinely acted upon as stated. Other issues: 1. Taking a dust pan and brush to a set of stairs revealled they obviously hadn't been properly cleaned for a while. We also found some long black hairs in our bathroom. While some / most of the property does appear super clean it's a shame to know corners might get cut. I was left wondering if detergents are used to clean bathrooms and what other bits might be neglected. It's a big property and i can imagine a daunting propsect to clean but hygiene risks only increase in such places. 2. This might be one for the local vicar rarher than an electrician but the first couple of nights were chilly and we could not get any radiator in any bedroom or the sitting room to activate following house instructions. Then all of a sudden one might suddenly heat up, but is was terribly random. None of it made any sense at all. Also the radiator in the tv snug made an alarming rattling noise after being on for several hours. When finally one evening the dish-washer came on without ever being used or even switiched on we decided the whole issue might have something to do with a resident ghost. The house electrics didn't seem dodgy and the heating was all about illogical water flow, but this house is in permanent shade so i'd want an assurance all is working if i were to stay during the winter.

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• Elaine - Verified booking

  We had to find a place to stay at the last minute.

  We found Butler's Cottage on line and it seemed perfect. Unfortunately the website we were using reported an error and it would take up to 48 hours to get a response. I looked it up and found Butler's Cottage again at Sykes Holiday Cottages website. They actually have people answering the phone and they were very helpful through the booking process. It was arranged that we had the cottage for that night. The instructions given for accessing the cottage were easy to follow. The address on the High Street in Burford, Oxfordshire was central. Even though it is a busy thoroughfare with a heavy tourist influx during the day, once you opened the door and walked down the private Close to the cottage the noise of the High Street faded away to leave the sounds of birds in the Wisteria and quiet church bells on the hour. The kitchen appears to be a cooks kitchen! Everything you might want including a crepe pan! We had peach crepes for breakfast one day. There is even a dishwasher. There is a laundry room with everything necessary for a traveler. There is a staircase at either end of the cottage so my husband and I used the bedroom and bath on one side of the house while our daughter and baby used the bedroom and bath at the other side. One group did not disturb the other. There was a third bedroom in the middle we did not need. It was a wonderful respite and the people at Sykes Holiday Cottages were very helpful at all times. Burford is a wonderful village central to exploring the Cotswold.

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• Angela - Verified booking

  Firstly, thank you we had a fantastic week in the cottage.

  We were so lucky with the weather and the outdoor space and play areas were brilliant for the grandchildren. The cottage itself was beautiful and the decor was lovely. The only negatives were that we couldn't turn the lights off at the bottom of the stairs, none of the light switches would turn it off. When we arrived we found a single half a bread stick in the fridge along with a half bottle of water that had been drunk from. When one of our party reclined the sofa the footrest was ingrained with crumbs and debris in the creases and there was a large shard of glass underneath from a broken glass. The final thing was that it should be mentioned about the proximity to a busy road as this can be heard through the night if you need the windows to be open and is constant traffic throughout the day making it difficult to get out from the driveway due to it being on a bend. As previous guests also mentioned the ground floor shower room does flood so we only used that once and then used the upstairs bathrooms. This is just a couple of negatives to let you know about but this didn't impact on our stay at all and 2 Dewars Farm Cottage is a beautiful property.

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• Gary - Verified booking

  The property and grounds are large and spacious and ideal for up to eight people plus a dog.

  Beds are very comfortable and kitchen well equipped. The garden has lots to do and the jacuzzi / hot tub is brilliant fun and was a good temperature when we arrived (32C). Lots of nice towels and good quality bedding. The ground floor shower room / toilet was very handy and the washing machine and tumble dryer very good quality. However, there are some problems. The oil fired boiler 'trips' and needs to be reset at least once a day (probably needs a service) and the only indicator is the temperature dropping or no hot water. Some consumable products like liquid soap, dishwasher tabs, washing detergent are minimally provided, so guests need to bring their own or go shopping. The chemicals in the hot tub seemed a little 'strong' on the skin and evaporating in the air. The ground floor shower cubicle leaked quite a bit so needed moping after use. Barely enough cutlery when eating in. Overall we had a great family weekend and would recommend this holiday cottage and would return again.

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• Patricia - Verified booking

  We stayed in this property approx 3 years ago - just before the pandemic.

  We enjoyed our stay that time so we’re happy to book again. But, … this time we noticed that very little maintenance / repairs has been done. 2 of the 3 toilets did not work properly. For one of them, a part had to be obtained and then fitted. A number of the light bulbs were out and needed replacing - v high ceilings so not something that we could fix. The curtains in the living room needed rehanging - as several of the connecting pieces were either missing or broken. There were a number of places where wall paint had been scuffed and needed redoing. Some of the kitchen equipment was missing from our last visit and had not been replaced etc etc. Overall - lots of small things that detracted from our experience. We are more than a bit surprised that there has been no offer of any compensation to make up for all of the inconvenience caused.

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