Group Accommodation Villas In West Midlands

Reviews

What our customers say about their holidays

• Pam - Verified booking

  Whilst the property was finished to a very high building spec.

  It lacked many things. E.G. no hairdryer, nothing to dry the clothes on when washed in the Miele washing machine (we had to go and ask for something). No basins, milk jug, scales, serving spoons, fruit bowl, casserole dish, dishwasher tablets (2 would have been nice), no chairs and table for the garden only a wooden bench for 2.! The Aga had been switched off for summer (we hadn't been told) so no hob to boil on. Only a microwave/convection oven that had no where to keep some of the food hot. There were information leaflets on the area but 2023 not 24. There were very limited instruction books for the appliances. No welcome pack. The kitchen is quite small to fit 6 people around the table and for you to move around the kitchen -- so difficult for 6 people. Having had many years using Sykes for great holiday experiences this was sadly not on that level. It could easily be improved, with proper utensils, pots and pans, casseroles etc. for the kitchen. but space in the kitchen was not good. The kitchen window has a great crack where something has hit it. As there is no pub close enough to walk to it is more essential to have a well equipped kitchen with a cooker with a hob and if not to inform potential hirers that this is the case. I notice on the previous feedback that they had experienced the same, but sadly didn't read this until we were in the property. added to which there was no information on local places to eat but no maps for walks, no games for children etc. no books not even a pack of cards.

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• George - Verified booking

  It was a lovely property, very comfortable and inviting.

  The facilities were great and had everything we could have needed, didn’t end up using half of the utility things we brought like cloths and cleaning sprays. The oven could have done with a clean as whoever used it last had some overspill that was baked to the bottom and burnt when we used it causing a lot of smoke, had to cook with the extractor on full and doors and windows open. Also the oven didn’t cook things fast and could do with a new one. The extra game facilities were very fun and well equipped, we would have liked some outdoor lighting as we visited during the winter months and getting to the other buildings we had to use torches to avoid tripping on the cobbles and manoeuvering cars in that dark was extremely difficult. Our main concern with this property would be the roads on approach as they were single lane and not in great condition, we took to going very slowly as some of the bumps and pot holes were causing our cars to bottom out if we were not careful and on the way back we did have a car die and are not sure if the brutal roads contributed to that however there issues were not the fault of the house just a little warning to others. In summary though we had a wonderful time and would consider visiting again.

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• Louise - Verified booking

  We arrived late Thursday evening and was greeted by the hosts/owners of the barn a fabulous couple that really care about your stay and experience.

  They even helped us in with luggage etc.. the barn is amazing, everything that you need, very, very, very clean and very well maintained. Ample hot water, all things you would need home from home. The barn is situated just outside Ludlow which is a fab market town, and within an hour of Worcester / Hereford etc. The gardens of the barn are amazing all very peaceful and tranquil to relax after a busy day out and about. Ample car parking. We had a dog with us that loved the barn and the driveway down as grassed area to smell and walk overlooking a fishing lake. All very private and very perfect. If you book the barn don’t use the postcode as it will take you miles down a one car track, go to cravens arms first then put the postcode in, which the host told us when we arrived, I wouldn’t worry about the track either as the track only houses 4-6 houses and you would go down the track to anywhere else, in other words you don’t meet traffic. All very, very perfect, I wish the hosts best of luck. And many thanks for our short notice stay.

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• Heather - Verified booking

  We have just returned from a brilliant family holiday at Turnip House.

  The cottage itself was lovely and spacious, but also very cosy and comfortable; we loved the combination of the traditional features together with all mod cons. It was spotlessly clean when we arrived and the homemade cakes and fresh flowers were a lovely touch. It was an ideal base for a family holiday, as the children had so much do on the farm itself; they were very excited to feed the pigs and collect eggs from the chickens; they played on the go carts and sandpit and loved all the space to run around. There's loads of land to explore, including a lovely 2 mile circular walk with waterside picnic area and lovely views. The owner Sara was really helpful in suggesting local things to do and on hand to deal with any requests. We had a couple of sessions at the swimming pool, which was stunning, and Sara even organised a local therapist to do hot stone massages for my husband and I in the spa area which was out of this world! We really couldn't fault the place and would love to go back again. Thanks Sara for making our stay so lovely

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• Norman - Verified booking

  We could not find any information sheet showing - the nearest medical facilities, recycling facilities, ATM, Petrol, Vets, Church, Supermarket, Post Office, Park & Ride, etc.

  WE HAD NO VISIT BY THE OWNERS DURING OUR STAY. Early doors, we made contact with the owners, by mobile phone, about the appalling wi-fi but nothing was done. The situation of the property needs to be emphasised that access is by a single-lane, poorly maintained. road which is also used by farm vehicles, commercial vehicles as well as residents, dog walkers, and pedestrians. On property maintenance, the sugar caddy contained solidified contents, the tea container had 2 two Earl Grey tea bags and one teabag of doubtful origin. The coffee container had 3 coffee bags on top of some instant coffee granules, again of doubtful origin. Apart from a smart TV, there was no CD or DVD player. 'Attention to detail' would be my watchword. Oh, I couldn't find the carbon monoxide alarm recommended on the last 2023 central heating boiler service sheet, found in the kitchen. I am/ we are NOT mystery shoppers, just Jo Public with reasonably wide experience of using self-catering both here, and in the. USA, Canada, and Western Europe.

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