Holiday Cottages In Haverfordwest

Reviews

What our customers say about their holidays

• Angus - Verified booking

  Very damp: large patches of mould on the living room walls, lots of black mould in bathrooms when we arrived, plenty of slugs and beetles in the property.

  Practically, this is an issue for laundry: there's no tumble-drier, and clothes took >48hrs to dry on the airer. The only radiator you can position the airer in front of is in the hallway. Damp shoes also take a long time to dry. Bedrooms are 3-4 metres from the road, which is 60mph speed limit. Traffic is intermittent but loud, into the night. You will need to drive everywhere, this is not a property you can walk from. Main bedroom is standard double with one small wardrobe. Clothes dresser for storage is in the hallway. Few plug points in main bedroom - we bought and donated a multiplug extension to the property as otherwise you can't charge phones etc in the bedroom. Kitchen design is poor: the fridge/freezer and hob/oven are in a cramped galley utility. You have to carry ingredients out of the utility to chop and prep, then carry them back into the utility as you're cooking. Kitchen equipment poor - no chopping boards, no baking trays, two small roasting dishes, poor quality implements (flimsy fish slice, no wooden spoons etc). Water pressure erratic for the sinks and bath, although the shower is ok. Filling a glass from the tap or washing up in the kitchen sink are a nuissance due to the surge and fade of the pressure. Cleanliness: lots of cobwebs in the corners when we arrived, so we hoovered on arrival, and had to give the bathrooms a once-over when we arrived as well. For a one-week stay, the laundry/cooking/sleeping issues are probably fine. We stayed a fortnight, glad to leave by the end.

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• Michelle - Verified booking

  Sykes misled us as it clearly states on the listing that it is in Broadhaven when it's actually miles from Broadhaven.

  We made the booking on that basis so we were immediately disappointed with the location as we'd visited the area 3 yeaes ago and wanted to return there and not stay at Hasguard Cross. The shop didn't actually stock anything so it is pointless to promote a shop nearby as the nearest shop is miles away in Broadhaven. The house itself was nice, needed a little TLC in places but it was spotlessly clean apart from flies under the beds in the ground floor bedroom. It is classed as sleeping 8 which it does comfortably but there is not room for 8 to watch TV on the sofas. We were cold in the house and had no way of drying clothes or towels. I think there should have been information there in regards to the heating as we didn't get a response from emails sent requesting help with this from the owner or Sykes but apparently, as we found out on the last day, the boiler was in the garage next door and had to be turned on there. We were asked to complete a disclaimer for the hot tub which we did and it said the hot tub would be checked for the correct chemical balance numerous times during our stay but this was not checked for the whole week we were there. I think the property would benefit from a washing line and also ice cube trays. The little bar in the caravan park next door is lovely and serves delicious food a few nights each week, has a pool table too.

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• Ana - Verified booking

  The cottage is cute, well located, main road.

  Here ends the good part. No info at all, Wi-Fi password on a filthy piece of paper that we found after calling several times and no answer. Everything was filthy (I took pictures) the kitchen cabinets, dust and spiders; the windows; the fridge whit foil residue, the rug was so dirty, full of stains. The table covered with a table cloth ( not clean) hiding the wood rotten and dirty. The white coach, yellowish. The furniture coming from the cheapest flea market. I found on the floor in the bathroom a used cotton pad and paper clearly been used to dry the ears. No toilet paper, just a bit on the roll. I found a label of a size M t- shirt on the floor when I tried to reach it and I looked under the bed ( I have pictures:(. I spent one hour cleaning. I consider this a total lack of respect for me as a paying guest. Unprofessional, disgusting, I don’t want to know where I was sleeping.I have pictures of everything. And the parking situation complicated but in this case we won’t blame the cottage. Thank you.

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• Pamela - Verified booking

  We had a brilliant stay at Ocean house.

  The whole house was absolutely beautiful with lovely large rooms. We took all our own but loved all the little extra touches...coffee, sugar and tea bags. Washing up liquid, dishwasher tabs even washing powder was supplied. There is even an extra little fridge in the utility room wee used this as our beer fridge lol. Massive chest freezer for all your frozen things ice lollys in our case (we were blessed with hot hot hot weather) the hot tub was a massive hit with the kids lovely Dai checked the levels everyday so it was always clean and topped up. The BBQ was a great extra too so had a few good nights out sitting on the raised decking eating drinking and watching the sun do down. We were lucky to see the meteor shower while we were there as there is not much light pollution around. Would highly recommend staying at Ocean House it was worth the 8hour journey down from Scotland, beautiful house , lovely staff and plenty to do round about. Will certainly be back.

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• Guy - Verified booking

  The cottage is potentially lovely.

  .quirky and interesting. Nice kitchen with Belfast sink, dishwasher, washer; attractive wooden fold back doors to upper terrace. But, the property has an air of neglect and needs a deep clean and investment of time and money. Cracked toilet cistern which flooded the bathroom on our first evening; no bedroom curtains or blinds ((except ill-fitting voile across the glass door - nothing at other two windows), stained rug & settee covers, dirty light switches, large cobwebs, marked yellow wall (needs painting), thin worn bed sheet (which didn’t go with quilt cover) and stained pillow cover, rusted coffee maker, split chopping board, chipped mug, only one glass tumbler, only 3 teaspoons, a tiny cafetière for two cups - but no cups…. We have reported all this to Sykes at their request but have had no further reply. Claire, the Haven property manager, was brilliant in getting a plumber to replace the toilet the next day and providing some resources needed.

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