Bed And Breakfasts With Hot Tubs In Pembrokeshire

Reviews

What our customers say about their holidays

• Sarah - Verified booking

  Lovely looking property inside and out, and very clean!

  However, we really noticed where money had been saved, such as the paper thin hangers in the wardrobes, which couldn’t even support the weight of a pair of trousers. Additionally, the mattresses were very, very soft and in the double room my husband and I just rolled into the middle where there was no support under the bed at all. The 3 seater sofa was also very soft and we were nearly at the floor if we sat in the middle! I think it must be a sofa bed but this meant again there was nothing other than the cushion under us if we sat there. By the end of the week, all 4 of our backs were aching! Additionally, the listing says that things like toilet roll and dishwasher tablets are provided so we didn’t bring any but we were left with 2 dishwasher tablets and a small roll of toilet roll in each toilet, which wasn’t enough given that we cooked a full meal for 4 each evening and were there for a full week. Unfortunately, as we checked in at 5.30ish on the Friday, reception was closed and there was only an emergency number to call. I did text it to say we didn’t have enough (as this didn’t feel like an emergency) but I didn’t hear anything back and, as we had to go shopping and the bits we had wouldn’t last until Monday when staff were next in, we just bought more dishwasher tablets and toilet roll (annoying as have plenty at home and would have bought this had I known we would receive so little rather than buying new packs). It does seem strange that for a holiday site that takes bookings for arrivals on Fridays only that they then have no staff in for the whole weekend and staff work normal Friday hours! Maybe this should be re-thought? Either way, we just sorted ourselves and didn’t mention to staff (other than the text) come Monday as it would have been to no effect for us. Lastly, Wales has very strict recycling rules (fair enough!) but, given the site really wants you to recycle properly and makes it clear in the welcome pack, they didn’t make it easy at all. For example, food waste should be separated but we couldn’t even find a food waste bin outside… although it did appear later in the week. Additionally, there was no extra facility within the lodge to separate out recycling, food waste etc which meant that we needed to manually separate out everything in the lodge using kitchen bowls (food waste) and bags we had brought with us unless we were to walk to the bins all the time! Then, to top it off, the bins outside were overflowing (other than general waste) which meant that other types of recycling started being loaded up outside of the bins. Just seems that this should have been better thought out too. I (honestly!) wouldn’t normally mention all these things but the images and, genuinely, the look of the property itself are lovely but the money saving tactics used that you can’t see until arrival did make us feel we had an inaccurate listing that was slightly overpriced. We did receive a small discount prior to arrival as the lodge we actually booked was sold a few weeks before we were due to arrive but this move was labelled an ‘upgrade’ but we really don’t believe it was (other than the addition of the hot tub, which only one of us was interested in using anyway) but we accepted it as it was too late to cancel/change our other holiday plans which we had booked months in advance (inc our tickets to Skomer Island, which for 4 totalled around £200 a day and we were going twice).

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• Karen - Verified booking

  The cottage was lovely, clean and comfortable and the owner was helpful putting things right as necessary.

  What let the cottage down was the basics not being available. No hand wash in the kitchen, the tiniest amount of washing up liquid, not one dishwasher tablet, no fire starter pack, one solitary toilet roll, the smallest welcome pack we have ever experienced, 2 tea bags, 2 instant coffee sachets, pint milk - welsh cakes were appreciated though, no spare bin bags, resolved, no hot tub towels, resolved, no washing line or clothes maiden, resolved. We don't expect all inclusive and we bring provisions it did feel that the basics were skimped on. The lack of a visitors book was a real shame, as they can be so helpful with previous visitors recommendations. There is an information pack however it is out of date. We went to a market detailed in there to find is ceased trading a year ago and the farm shop has very little there not worth the drive. Some of the places recommended are a long way from the cottage. As previous visitors have mentioned, the bathroom can become smelly at times, the lack of net curtains in the bedroom creates a lack of privacy. The hot tub recommended temperature of 34 degrees creates a luke warm tub and is nowhere near hot enough. We have rented several properties with hot tubs and have never encountered this. It should be declared on the listing, I would not book a cottage that insisted on this. Again, this felt like a cost cutting exercise. Overall, an absolutely lovely property and the owner was helpful. We had a lovely time staying there, just needs a bit more attention to visitors' needs.

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• Kelly - Verified booking

  Well where do I start.

  ... we got to the little haven resort after a 5 hour drive from Nottingham on Sat 21st Oct and someone was in our lodge! I called the emergency number on the 3rd time a guy answered and said he would come over from Tenby be about 40 mins, he never met us there. In the meantime I saw a maintenance manager who said he may have a solution!! We was put in a beautiful lodge but this was only available as they had a cancellation due to floods on the Friday otherwise we would of been up the creek without a paddle!! The chap who I spoke to on the phone I have since learned he's the director. I am disspointed he never even called to see if we was OK being as he never came down. The lodge we was transfered to was owned by Jacque and Rodger it's called Oyster and lovely. Just to say Amanda at Little Haven Retreat who I saw on the Monday (as no one was in reception over the weekend as it was closed) has given us a discount on our next booking. I do however think if you have check ins over the weekend there should be someone there to check in as things happen obviously. If it wasn't for the maintenca guy and oyster being available we would of been stranded and had to look elsewhere for alternate accommodation we was away for our brother in laws birthday and also our wedding anniversary so this was added stress we did not need after a long journey. 1st and last time bokking through sykes sorry to say.

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• Caroline - Verified booking

  Absolutely beautiful cottage and surroundings.

  Just back from half term holiday here and we (myself, husband, teenager and two younger boys) had a fantastic time. Hosts went above and beyond to ensure we felt welcome and comfortable - thank you so much for the brownies, such a kind touch. Every single thing is really considered with this property, couldn’t fault on thing. There were enough logs for a fire each evening, and pre-prepared fire for arrival. The amenities are fabulous, you have everything you could want, a real home from home and made cooking so easy. The hot tub was fab and the kids so enjoyed seeing and feeding carrots to the gorgeous super friendly goats. I feel so restored after a few days here and can’t wait to go back. Surrounding area is beautiful for walks along the coast. Thank you so much for welcoming us into your property and all the thoughtful touches.

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• Andy - Verified booking

  A very pleasant bungalow in a very quiet setting surrounded by trees, hedges and fields.

  The accommodation was clean and well appointed with lots of kitchen utensils. The bed was very comfortable and had a nice view through the window. The property was made by the hot tub which we used every day even when it was raining. We didn't get to walk locally as the weather wasn't brilliant so we didn't get to see the lakes. The road would not be safe to walk. There is a pub about 3 miles away called the pump on the green. Went there twice during the week after we found it by accident. Would highly recommend a visit, very nice food and friendly staff. My wife being coeliac was impressed by the choice of gluten free options on the menu. Overall we were looking for a quiet break and that was what we got. The owner is very pleasant and was available if needed. If you like horses there are stables close by.

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