Holiday Cottages With Hot Tubs In The South West

Reviews

What our customers say about their holidays

• Emily - Verified booking

  Fantastic week over Easter in this gorgeous house in a perfect location.

  As a big family of 8 we can struggle to rent holiday places which are big enough, right amount of beds, bathrooms and dinning table, but this place had it all….. 3 toilets! A must for a big family, spacious bedrooms and large dinning table for dinner and lots of family games, and all with a beautiful view of the beach and sea. The kitchen had everything we needed, the 2nd TV room was great for when the football was on (Only the boys wanted to watch that) The hot tub was a hit, even the cold bath was used by the kids! It was everything we needed and more. The host was fantastic, with a very detailed welcome e-mail, and a hi, we’re here if you have any issues check-in, and happy to say we had no issues, we loved the whole week. The kids LOVED the beach right on the door step, the husband was even more impressed with the pub on the edge of this beach (Mermaid Inn) which had some lovely bar snack, perfect for munching on after hours in the sand and sea. Newquay town center is only a 15-minute walk along a beautiful coastline with a number of other coves (beach, Sea and pub/restaurant) The town itself had a number of high street shops as well as independent shops and bakery. The harbour beach was a favorite for the little one, as there were no waves, we did try a bit of crabbing, but didn’t manage to catch any. The older kids did some water sports with Newquay Activity centre - Coast steering along the cliffs which they LOVED and some surf lessons on Fistral beach, which has sightly harsher weather conditions then the other beaches, I believe perfect for surfing, not that I tried it myself! there has since been chatter about buying a surf board! We did walk the other way along the costal path to Watergate Beach, which again was beautiful, loads of facilities and some very nice freshly made pizzas. We did a day trip to the Eden project, and the zip wires they had on offer, which was only a 30 min drive away, apart from that we stayed local as there was so much to do, and we didn’t even get around all the different beaches! Looking forward to coming back next year

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• Ali - Verified booking

  The issues I had with the experience: - Someone from your team accidentally wrote my email down wrong in the info to the property owner, however had the correct email to send me booking confirmations.

  When I called to discuss (an issue I don’t remember now) your colleague realised and said they had then corrected the email. I then never received a welcome package for. I then found after being at the property for a few hours, this wasn’t the case, the email was still recorded incorrectly, and the info pack had been bouncing due to incorrect email, and I hadn’t been contacted to rectify the issue. on our check in day we realised after searching the whole property there was no welcome pack, and I spent the next hour and a half (until 7pm) calling your company trying to resolve it, but somehow the issue was still unresolved even though my email was on file with your company, and you had my number. I then couldn’t get through until much later than it said your office was open the following day, and when I finally got the email at 3:20pm(on the Sunday), it meant we missed out on using the spa facilities, and having any Wi-Fi or really phone signal & 3g, for 24hrs. - The next issue (that is maybe more to do with the property owners), was the sauna was not working for the entire time we stayed at the property, except for about 30 minutes on the second evening after many attempts. We kept trying various different options Almost every hour for days, to find out it was broken and needed repair. This is obviously very frustrating and took up a lot of time energy and stress into the holiday. Now I understand this wasn’t intentional, but I feel it’s more than fair to be compensated for the issues that we did everything we could (and more) to resolve. We feel a partial refund of £223 (the equivalent of only 1 day of 7, even though we only stayed for 4 nights) from our payment of £1557 is a very fair solution and the very least we feel is fair, as it genuinely put a lot of strain, issue and restriction on the holiday as a whole.

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• Claire - Verified booking

  The place is amazing with top rated fittings in the kitchen and bathrooms.

  Plenty of space for 10 people. We were in the downstairs bedroom where the bed was extremely comfortable with lovely soft bedding. The curtains kept out the light which meant we weren't woken up early. The towels and robes provided for hot tub use were an unexpected benefit. There was plenty of fridge space for the occupancy and the kitchen was full of useful electrical equipment. We had a great time there and it was good to find somewhere where the whole family of 10, 3 generations, could all get together. A couple of points, the patio and bbq were close to next door and when we used the bbq the smoke was blown straight into the neighbours windows, which they quickly closed. Also, with the patio being so close to the boundary, it was understandable that the neighbours, who needed to work didn't like the evening conversation from people on holiday keeping them awake, even though we were only talking and not behaving raucously. They would have been better placed on the other side of the garden. Also, as we were in the downstairs bedroom we used the shower room across the hall. This would have benefitted from hooks or towel holders for the hand towel and bath towels and robes. The only place to put clothes and towels was on the toilet seat. There was also no bath mat and we had to use the hand towel on the floor. There was no hairdryer in the property. We didn't take one as I've never been anywhere where one wasn't provided. If you don't want to provide any, you could make it obvious on the web sites that you need to take your own. All in all, a great place and would highly recommend. Pete & Rosie, Claire's parents.

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• Carl - Verified booking

  You approach on a narrow road with no passing places, I imaging in summer this would be pot luck to whether you'd meet another car and have a 500m reverse or not!

  One parking space on an incline, which was often parked in by others. Outdoor decking is dirty, covered in debris which has not been cleaned since autumn. The banister on the desking is rotten and would probably snap if you were to lean on it. The chairs and table outside (on both decks) are dirty and rusty. Windows are filthy, both internal (covered in previous dogs slaver) and externally. Moving into the property, sofas are damaged and worn, general cleanliness is shocking - large clumps of previous dog hair, dirty/dusty skirtings, marks on walls and furniture, sand on floors, stairs carpet dirty and stained. TV in main lounge does not pick up most channels - had to change remote batteries. In kitchen ceiling spot lights not working, fridge has a damaged seal so struggles to cool, oven has had all symbols rubbed away so difficult to use. Kitchen window and blind are filthy, kitchen door handle broken. Outdoor area to rear was covered in leaves, twigs and general mess. Door leading to this area had a broken handle. Hot tub cover was covered in bird mess... luxury this area was not! Upstairs, again floors, windows and furniture dirty. Bed was 'okay' I'm not sure its a kingsize though like advertised - two singles pushed together. Main bedroom door handle broken so couldn't close door - balcony out of bedroom glass railing was filthy and seats were rusty. The house in general could do with a good clean and refresh. Overall disappointing!

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• Laura - Verified booking

  Lovely cottage and well equipped.

  Spotless. Just a few suggestions…. Bedrooms - wardrobes could do with shelving as not enough storage. Banging/knocking! The attached private barn has a banging/knocking noise coming from it. Perhaps a pump or pipes. It started mid week and increased to every few minutes. We were out throughout the day so not a problem but this continued through the night and unfortunately not resolved prior to our departure. Would be helpful for the next guests. Bluebottles! An excessive amount from day 1 - not sure why - could do with a fly trap. Surroundings - beautiful - advertise them more on where to approach and make the most of them. Leaflets - suggestions on where to eat and things to do. We are familiar with Cornwall but the cottage could do with these little touches. It really is a lovely comfortable cottage, relaxing and peaceful. We hope the above suggestions only help to improve it.

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