Lodges & Log Cabins in England with Hot Tubs

Reviews

What our customers say about their holidays

• Caron - Verified booking

  We have holidayed many times in this area and chose this accomodation for its location and luxury.

  The location did not disappoint - 20 min walk to Budle Bay and a good 45 mins walk into Bamburgh or a 5 min car journey. Views are spectalular from the top of the quarry & would thoroughly recommend. The accommodation, although at first glance looks impressive, upon closer inspection it is let down in several areas, which you would not expect at this end of the price range. On a positive note, the mattresses, pillows and duvets were gorgeously comfortable as were the sofas. The smart TV was great, which enabled us to use Netflix - a must for the kids! The hot tub was great (other than last morning) - more than big enough for a group of 8. Other than a pint of milk and 4 individual biscuits, there is no welcome pack. Although this is a "nice to have" this is something I have become used to in other holiday lets (all of which have been less expensive than this one). Some local produce, fruit, juice etc. would be a nice touch. This is something perhaps the owners could look into. Cleanliness is the main issue (also mentiontioned in earlier feedback posts). Cobwebs on windows & ceiling, crockery had to be washed before use, old pair of socks left in one of the top bunk beds under the mattress - not a nice find for the child in the lower bunk (!) In general the whole place needs a good clean. There is no mop or bucket which would be useful and the bedrooms would benefit from a dressing table. A shelf would also be useful in the bathrooms. The front door bell did ring several times for no reason which was a little frustrating. A wider range of cooking utensils is a must - one small frying pan for a group of 8 is not practical by any stretch of the imagination. Hot tub was "topped up" with cold water at 8am on the morning of departure, which made it impossible for anyone to have a "last dip" before the 10am detparture. We had a great holiday in one of our favourite areas despite the points raised above - the lodge is lovely, however couldn't help feeling disappointed.

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• Jane - Verified booking

  The grocery welcome pack was a nice and ‘welcome’ surprise.

  Hot tub well heated and accessible. Property was clean and tidy inside. However the property in need of some TLC (we had a constant dripping tap in kitchen-not able to be repaired during our stay, despite reporting on arrival, however owner did explain reason for this). Outside of the property needs a bit of a spruce up (lots of cobwebs and general wear & tear, gutter constantly dripping over bifold doors & not able to open bifold doors as they were extremely stiff- we are use to opening them as have them at home!). Lots of dead insects/daddy long legs between shutters/windows in bedroom. Outdoor furniture cushions wet and not able to be used as cover used but not secured & no ability to store cushions inside. Extremely hot and provision of a fan/fans would have been extremely welcome in the heat as the lodge is like a greenhouse with lots of glass. Not able to access outside bins (shed locked with 2 padlocks and no keys provided). Not able to operate TVs in any bedroom & no instructions provided in information pack. Visitor information pack out of date… I.e. states property let by ‘crabtree&crabtree’ not ‘Sykes cottages’, recommends a restaurant in Bamburgh (Mizen Head Hotel) that has been shut down for well over 18 months! Hot tub operational info doesn’t relate to the hot tub in situ.

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• Zoe - Verified booking

  Overall we had a lovely stay.

  We were a little surprised when we we arrived as the photos looked like the property was detached. Sadly, the hot tub was not working properly, only 1 jet was working which was incredibly powerful and actually bruised my friend's back. I think someone else had mentioned this on a previous review. It was one of the main reasons why we booked Swandown. Downstairs was a little tired, flaky paint on ceilings etc in the bathrooms and in one bathroom the water in the bath didn't drain away so that wasn't very nice. There was a couple of dirty plates and the grill pan needed to be washed before we used it. The TV sound quality wasn't great. Other than that, we had a lovely time. It is super comfortable, lovely location, great views, very helpful staff. Lovely little honesty shops and great range of DVDs and games. We used the swimming pool on site and the facilities at the hotel - which were very tired.

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• Steven - Verified booking

  Enjoyed our stay at Lodge 32.

  The site it is on was quiet and peaceful and well cared for. If you've read other reviews about the toilet not flushing this is operator error, just jab the large flush button with your thumb and keep it there until the cistern empties. Hot tub was nice, staff arrive every morning to clean and treat it, nice folk. Ask them to tune the tub to your liking. The shop in the village “Border Reiver” was very good and staff helpful, as was the Otterburn Mill Cafe and Shop. Nearest fuel station was Bellingham (Jet) or at Thropton (Shell), so arrive fuelled up unless you are venturing out and about. The Coach House on site was not open during our stay, so arrive expecting to self cater. They have no chef at the moment (but this is not the responsibility of Lodge 32). If you are old folk like us the low furniture and beds are a tad difficult to get out of, not a criticism just a note for older guests.

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• Tracey - Verified booking

  As a group of four friends we really enjoyed our stay in your lodge.

  We all slept well and found the beds very comfortable. The hot tub was perfect, easy to use and extremely clean. We were grateful to find plenty of towels and extra ones for use around the hot tub. The kitchen was very well equipped and we enjoyed cooking in it and sitting at the large dining table with a lovely view from the large windows. Everything thing was bright and fresh and the lodge was warm and inviting on our autumn break. The receptionist was extremely helpful with our queries and handy to know we could call him if we had questions. We would have liked to have a little more washing up liquid rather than two squeezes and more than one loo roll per bathroom provided or a note on the booking to bring some as we didn’t think about that and that would have made our stay pretty perfect. Thank you we will definitely book again.

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