Lodges & Log Cabins in England with Hot Tubs

Reviews

What our customers say about their holidays

• Beatriz - Verified booking

  Property was falsely advertised as having Wi-Fi.

  Additionally, when we got to the property, there was an eco-toilet, which was not mentioned in the advertisement – it’s standard to mention this feature, and we had ruled out other options because they had an eco-toilet. The property’s kitchen was not clean to an appropriate standard – there were crumbs across the surface, sticky rice in the chopping board and the utensils were not properly clean. I have coeliac disease, and any trace of gluten makes me violently ill, so this was a big concern for me. There were cobwebs across the property, demonstrating a lack of maintenance and cleanliness. On the day, we got contacted by Sue (the owner) to let us know the previous guest had broken the blind in the bedroom. She stated her husband was not able to fix it, but her son would come by later on to fix it – when we got to the property, it had not been fixed, which meant we had no privacy inside the hut. The other side to the privacy issue was that the property advertisement was misleading in that it used language emphasizing the privacy of the garden and hot tub, including tactical angles on the pictures, when in reality, there’s another hut right across from it, so every time you’re outside at the same time there’s essentially no privacy. The blind in the bathroom was also not working properly. This trip was meant to be a relaxing experience to enjoy my birthday, and it just turned into a nightmare. I refused to spend my birthday in such a place, and we contacted Sykes Cottages exposing all the issues encountered. They took responsibility for the false advertisement of the Wi-Fi and refunded us the booking fee - £42. They did not take responsibility for anything else and suggested we went back to the hut so the owners could attempt to make things right. We refused to go back and in hindsight my instinct was correct. I looked at reviews on Google of their campsite Pattacott Farm Glamping and Camping (where the hut is located), and there were multiple 1 star reviews alluding to police presence, knives, and domestic abuse between the owners. I wish I had checked these reviews beforehand. Funnily enough, Sue messaged me saying they had never had any issues before - if you look for those reviews, you will see it's simply not true. According to Sykes Cottages, Sue refuses to offer compensation even though we only used 1 out of 3 nights (out of necessity, otherwise we wouldn't even have stayed the 1st night), so we lost £311 for absolutely nothing.

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• Jessie - Verified booking

  Realising after many months in lockdown we didn't need an extravagant holiday, so we chose to glamp it up and stayed in this most charming little Shepherds hut, in the middle of the countryside on the edge of a farm.

  Warmly greeted by Mandy and her daughter, we were explained the ins and outs, and left to our own devices! No TV, WiFi or Internet connection, it was pure bliss and tranquility. We ventured out a couple of times, but quite frankly just enjoyed sitting out on the deck with a cuppa, chatting and playing games. The fire heated hot tub was the best ever! Mandy even text us before our arrival to see if we wanted it pre-heated, very thoughtful and I jumped at the offer. The tub was super toasty, and stayed warm enough to jump in first thing in the morning-and I took full advantage of this. Kitchen was well equipped for our needs, the fridge was much bigger than expected and we were able to fill it with more supplies. There was also a cheeky bottle of prosecco left for us and a bag of ice! An unexpected treat and very well received-nice touch that! The bed was a little hard, so 3 nights seemed a good amount of time to stay before any aches begin. Shower had a good pressure and heated quickly. I was worried with the recent cooler mornings/night I would get cold, but actually it stayed a very comfortable temperature throughout the day/night. And lastly, had regular visits from the resident and dog, super friendly and affectionate and just added to our wonderful stay. Highly recommend.

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• Ellie - Verified booking

  The lodge, location and cleanliness was great, we had a lovely week and even better that it is dog friendly!

  ! One thing we thought before coming was that the area would be a little more dog friendly and enclosed. We had to keep an eye on our dog whilst in the hot tub if any cars went by as Luna would want to see who it was. If this was fenced off then it would have been a little less stressful. Secondly, I think the place was missing slight amenities that would just make the stay easier. E.g. there was no frying pan, scissors, pizza cutter etc. even little things like kitchen roll, foil or oil. These are things that I know you don’t have to provide but we wasn’t aware we would need to bring, so it made cooking initially quite difficult. Thirdly, we thought there would be ponies in the front paddock and after hearing fresh eggs in the wooden store we were very excited, but there wasn’t any horses to see or any eggs when we checked. Lastly, the tv in the front room wasn’t great. We were unable to watch Netflix and it would kick us out due to being old/wifi connection (unsure what it was as the wifi was great on phones and other tv streaming). We didn’t watch a crazy amount of tv but I imagine if you had kids, this would have been a little bit of an issue. We did have a great time and we’ve come away from our mini honeymoon very refreshed. Thank you!

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• Chan-an - Verified booking

  Had a lovely 3 night stay with my partner in early December.

  Needless to say, the hot tub was the highlight and an amazing treat even in winter - refreshingly crisp, cold air coupled with steaming, toasty water! We thought we would need heated blankets and hot water bottles to keep us warm in the hut, but actually the portable heater provided was already enough to keep us warm and cozy. Mandy was very welcoming and friendly, and just a text message away from bringing us more logs for the hot tub. There were also friendly cats and a dog that liked to come say hello. The hut also has plates/bowls/glasses/mugs/utensils all provided, and also basic pots and pans. There's also a good-sized fridge that has plenty of space to store several meals (though we mostly went out to restaurants, plus a takeaway from Infinitii on our last night who were able to deliver straight to the hut). We really enjoyed our stay and are thinking of coming back again one summer to experience the hut during warmer weather! PS. Future guests can use these coordinates on Google maps to navigate to the exact location! 52.8166047, -1.9359762

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• Tayah - Verified booking

  We loved our time here!

  The hut was so perfect and nestled away quietly in the fields over looking the water. Mandy was lovely and messaged before to ask if we wanted the hot tub lit before our arrival. The hut had everything we could have needed; a full size fridge/freezer, microwave, kettle, camping stove, all the towels/plates/bedding were provided along with milk and Prosecco, we couldn’t have asked for anymore! The location was ideal too, plenty to do in the area but the hut was so amazing we spent most of our afternoon sat in the hot tub in the sun with a bottle of bubbles! My only fault with it and it’s ever so minor, was the cat. Great if you like cats but I’m allergic so having the fluffy guy rubbing up on everything and scratching at the door in the early hours to get in wasnt so great. But again only minor and not at all a reflection of Mandy and her property, we would 100% come again and we will be recommending the stay to everyone we know! Thank you for such a pleasant weekend x

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