Lodges & Log Cabins With Hot Tubs In The North East

Reviews

What our customers say about their holidays

• Michael - Verified booking

  Hi after reviewing the property and the pictures the place looked set to be amazing me and my partner have around 8 weekends a year alone in similar style places in different locations around the country with different agency's.

  As far as sykes go I had no issue but can't help feeling really deflated about the experience. Before arrival to the property I spoke to the owner and he sent me a generic text regarding the proper and what was needed. Bedding and towels provided a starter pack for the log burner and also details about the hot tub. On arrival to the property I was a little took back at the amount of rubbish and old empty cardboard boxes left around the place and general untidiness of the place it also didn't show very well on the pictures justbhow close all the other huts where to lady bird. We arrived around 4 after a long 3 hour drive the plan was to have some food and then have an hour in the hot tub as it was our first time booking somewhere with one. Unfortunately the text also stated the hot tub was unusable untill 8 p.m as it had to warm up to the correct temperature. Not abusive issue as the weather wasn't amazing so we could stay in the place have the fore on and keep warm in there. Unfortunately we went to start the fore only ro find that the starter pack consisted of a handful of kindling half a block.of fure lighters and around 3 or 4 lumps of softwood timber. As we have a log burner at home we know pretty well how long that would last and at best I'd have said an hour so after the long drive we had to head straight back out again to the local bnm to find kindling and logs to see us through the weekend. Before we left my partner had noticed the bedding wasn't the cleanest and it looked like stairs on the pillow cases so she wanted to buy some pillow covers. Also the towels provided were literally a hand towel each and a small bath towel. As the place had no heating othwr than the log burner and a small towel rail big enough to dry one towel at a time we felt the need to buy 2 extra towels for the hot tub as the the 2 provided wouldn't be dry enough to use after showering. Anyway we headed back to the site unloaded the logs set the fire only to find there was no means of lighting it no matches no lighters nothing. As im sure you can imagine by now it's around 6 o'clock dark wet and miserable we hadn't eaten or infact had a drink still at this point and had to go out again to get something to light the fire. It really set the mood for that evening with me if I'm honest as it was a surprise weekend for my partners 40th I picked it and feel I paid a fairly large amount of money for the weekend in comparison to a lot of other places but as it had a hot tub I expected this. So I was adamant on getting In the hot tub even though the weather wasn't great only to find out there was absolutely no outside lighting what so ever to even be able to get in it other than 2 sensor lights that kept going out constantly so the first night was a total write off. And other than having half an hour in it on the Saturday that was it we couldn't go in it after dark as we had things planned in the day time we couldn't go in it. Inhad noticed the 2 other plots round us with hot tubs did have adequate lighting so it could be used. The shower qas pretty good I can say really good hot water and pressure although the seal.on the door was damaged and leaked water onto the floor with no floor towel so had to use the hand towels for that too the decorating was good and clean but the bedding wasn't good at all and the mattress on the sides were dirty I didn't want to look any further. I feel for the money it really was great at all and I also feel the photos of the place were very well taken to make it look like it had a decent view it didn't really show how close the houses where to us and the fact that it was pretty much an eyesaw. I hadn't realised untill coming home i was informed by a friend Skinningrove happened to have been on t.v a few years back as one of Britain's toughest villages and I saw the video on you tube it really did sum up the area. Just to add maybe a few tea bags some coffee sachets and some milk wouldnt hurt for people on arrival and a few more logs and the means to light the fire also get the hot tub powered up esrly as your paying for that it should be available for use from arrival not 5 hours after also lighting needs to be up so its usable. In the last 2 years we have stayed in around 16 different locations and never have i had to leave a negative review in anyway or had the experience that we did this weekend.

  Read more less >

• Cheryl - Verified booking

  The shepherds hut looked amazing online and quite rural , when you arrive you drive past sheds/diggers/lorries then you see the hut which had a huge JCB digger parked next door to it.

  The hut is not as remote as the photos would lead you to believe and houses are actually quite close. On entering the property we discovered it to be large with plenty enough storage for the two of us but everything looked tired, towels were well worn , bedding was bobbled, pots and pans were dirty. Later that day we wanted a glass of wine and discovered there were no wine glasses , we told the owner and he kindly left some glasses for us the following day with chocolates and wine as an apology. The owner made us aware that for the cooker we could only use the hob or the oven at once otherwise if we used both it would blow the fuse , we were told that a replacement cooker had been ordered but this was not replaced during our stay which turned out to be a pain. Once we saw through all of this we did have a nice stay as there is plenty to do in the area, sadly on the last day our stay was spoilt again . On the instructions it states that the property is ours until 10am, with this in mind we decided not to rush , so at 8am I stepped into the shower and then I could hear my husband chatting to someone who turned out to be the cleaner, she was outside cleaning the hot tub which was somewhat awkward as the blinds have gaps in them and I wanted to get changed !!! She then sat down outside waiting for us to leave , which we were both quite somewhat shocked at . Sadly we would not return to the property but the area is one would recommend.

  Read more less >

• Stevie - Verified booking

  The property is beautiful, feels very luxurious and comfortable.

  Beds are comfy and it's spacious. Hot tub was easy to work and thoroughly enjoyable with the stream running right past. Sadly there were a few negatives: - the place was filthy. It looked as though it hadn't been cleaned at all. Plates and bowls were displayed nicely on the dining table but I had to wash them all before use due to finger prints and dust. The bedroom was disgusting. Dust EVERYWHERE, even on bedside table and easy to reach areas. Around and behind the bed was horrific with some sweets on the floor and I found a massive man sized, bronze pyramid ring (hard to miss!). - All the window guards were broken away (usually these are in place to open and close as the person sees fit, but were completely removed). This made the place extremely cold but also bug infested. I'd hate to stay during summer and winter months when creepy crawlies are out and about. There were spiders and webs at every window except the door opening to the hot tub. These could really do with being repaired as not only would I not stay again due to bugs, but the cold air was constant. The sealant around the windows were also in desperate need of repair! Other than those 2 negatives, the place is very beautiful and I'd love to stay again if the window situation was repaired and the cleaning standards were raised. The place is easy to find and very peaceful. So I really loved my stay. Not much nearby, so take your own food etc.

  Read more less >

• Catherine - Verified booking

  We had a pleasant stay at 43 Burnside Lodge.

  It was very well equipped,and comfortable,and the location of the park itself was ideal for all area's we were interested in for our week long walking holiday. I dislike having to give any negative feedback but feel I have to mention our disappointment on the cleanliness of the lodge. Although the towels/ bedding, worktops, and bathrooms were clean(apart from the grouting on tiles in the en-suite), the lodge had a fusty smell on our arrival, and looking at the cushions on the sofas,they could do with washing. The skirting boards were really dirty throuout the lodge and there were children's handprints on most of the windows(we didn't have children there). We also had to wash most the cutlery before using them. To me,these things should be checked and cleaned where necessary. The hot tub was a great addition,and we used it most evenings,and we really appreciated the prosecco and chocolates left by the owner. But,unfortunately,we probably wouldn't book again.

  Read more less >

• Kimberley - Verified booking

  Really enjoyed our stay, able to drop our cases and relax in the hot tub as soon as we arrived, its home from home.

  excellent location for touring Northumberland, site was clean and well maintained. Minor points, vacuum cleaner had to be emptied and filters cleaned before use and shower head in the main bathroom didn't work very well. however, these are very minor refinements and overall the property is fabulous and we will return without hesitation. Our dog settled in straight away too which was a bonus, he loved the enclosed veranda and was exhausted after all that running on the beautiful beaches. Thank you for the chocolates and wine, these were very welcome. We were impressed and comforted by how many dog friendly facilities there are, which meant we could eat out at ease and there was always a doggie treat awaiting. the Northumberland Arms was fab and even have a doggie menu. would highly recommend Burnside Lodge, I'm sure you will enjoy your stay as did we.

  Read more less >