Villas With Hot Tubs In South Devon

Reviews

What our customers say about their holidays

• Geoffrey - Verified booking

  This review is late in coming to you because we have been away since occupying Flat 27 Bigbury on sea and is further to communications with Jackie and our interaction prior to our booking and having read the complaints during the summer about this flat.

  On entering this flat one is amazed by the size and the views. However within twenty four hours of arrival you realise that this flat has been well used and most of the things in this flat are past their best. It has been cleaned to a superficial level but the dirt is in nooks and crannies that only a deep clean will cure. The list below is only some of the faults many of which have been noted in the visitors book particularly this year. Talking to the caretaker we were informed that the owner has not visited for nearly a year and he is left to do running repairs. It is in need of TLC, are his words. In the Kitchen the fridge has no Ice tray and no fridge light. There is no freezer which is a requirement in a holiday flat. The toaster has crumbs under the tray and on the tray. The toaster needed it's crumb trays washed. Waste food bin had grimed in dirt around the rim Knife block greasy, no small paring knife and some were purchased All glasses needed washing before use Dishwasher had no salt or rinse aid in it. Washing machine was too complicated and unable to activate the drying cycle Lights under shelves not working and shelves not clean Wooden tray not clean and all Items on tray not cleaned eg sugar bowl dried sugar solid and pot for tea bags filthy. In the Lounge the television was not very modern so disappointing not to obtain iPlayer or Netflix The light by TV does not work possible a loose wire Windows not very clean smeary ad balcony glass surround needs cleaning. Robert’s Radio very smeary Dust ++ on shelf Arms on soft furniture shiny and grubby Dining chairs between vertical slats dirty. In all rooms the shutters are not easy to open and have dropped and scuffed the floor and window sills. It needs a carpenter to rehang them. In fact there were some that we could never open. Doors and paintwork could do with a good wash or paint. In the bathroom the area behind the toilet pan was grubby No rubber cushions on the toilet lid and seat making them unstable. Bedside lamps with open glass shades had dirt and dead flies inside. The balcony furniture needs a complete set of cushions that fit. 2nd bedroom is very small and only suitable for children. The shower needs a complete upgrade with thermostatic valves. The light in the mirror is not working. A good point is that there was plenty of hot water. The bed and bed linen are very comfortable. The weather was good and we managed to make ourselves comfortable but the rent for the flat is totally overpriced as it does not deliver the level of modern conveniences and cleanliness one expects in a flat at this rental. I therefore request a refund of £400 and suggest the owners visit to see how much maintenance work is required as good cleaning can only be done if furniture and paintwork is maintained. Yours sincerely, Geoffrey Daddy

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• Geoffrey - Verified booking

  This review is late in coming to you because we have been away since occupying Flat 27 Bigbury on sea and is further to communications with Jackie and our interaction prior to our booking and having read the complaints during the summer about this flat.

  On entering this flat one is amazed by the size and the views. However within twenty four hours of arrival you realise that this flat has been well used and most of the things in this flat are past their best. It has been cleaned to a superficial level but the dirt is in nooks and crannies that only a deep clean will cure. The list below is only some of the faults many of which have been noted in the visitors book particularly this year. Talking to the caretaker we were informed that the owner has not visited for nearly a year and he is left to do running repairs. It is in need of TLC, are his words. In the Kitchen the fridge has no Ice tray and no fridge light. There is no freezer which is a requirement in a holiday flat. The toaster has crumbs under the tray and on the tray. The toaster needed it's crumb trays washed. Waste food bin had grimed in dirt around the rim Knife block greasy, no small paring knife and some were purchased All glasses needed washing before use Dishwasher had no salt or rinse aid in it. Washing machine was too complicated and unable to activate the drying cycle Lights under shelves not working and shelves not clean Wooden tray not clean and all Items on tray not cleaned eg sugar bowl dried sugar solid and pot for tea bags filthy. In the Lounge the television was not very modern so disappointing not to obtain iPlayer or Netflix The light by TV does not work possible a loose wire Windows not very clean smeary ad balcony glass surround needs cleaning. Robert’s Radio very smeary Dust ++ on shelf Arms on soft furniture shiny and grubby Dining chairs between vertical slats dirty. In all rooms the shutters are not easy to open and have dropped and scuffed the floor and window sills. It needs a carpenter to rehang them. In fact there were some that we could never open. Doors and paintwork could do with a good wash or paint. In the bathroom the area behind the toilet pan was grubby No rubber cushions on the toilet lid and seat making them unstable. Bedside lamps with open glass shades had dirt and dead flies inside. The balcony furniture needs a complete set of cushions that fit. 2nd bedroom is very small and only suitable for children. The shower needs a complete upgrade with thermostatic valves. The light in the mirror is not working. A good point is that there was plenty of hot water. The bed and bed linen are very comfortable. The weather was good and we managed to make ourselves comfortable but the rent for the flat is totally overpriced as it does not deliver the level of modern conveniences and cleanliness one expects in a flat at this rental. I therefore request a refund of £400 and suggest the owners visit to see how much maintenance work is required as good cleaning can only be done if furniture and paintwork is maintained. Yours sincerely, Geoffrey Daddy

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• Carla - Verified booking

  **Review for Vantage Point Accommodation** Overall, we thoroughly enjoyed our stay, and the accommodation was fantastic!

  However, there were a few areas for improvement that we noticed during our visit: - The main double bedroom with the heating system was quite noisy, producing a knocking sound. Soundproofing the cupboard could help avoid disturbing guests. - None of the bedroom doors had locks, except for the bathroom and toilet. It would be helpful to have child-friendly locks for added privacy. - The bottom drawer of the freezer was broken. - In the double bedroom to the left of the stairs, we found a spider in the bed sheets. This might be due to how or where the sheets are stored. - It would have been helpful to know ahead of time that the sauna wasn’t working, especially as this was one of the key features that influenced our booking. - The main door leading to the jacuzzi area didn’t lock, so we had to place items near it at night for extra security. - Since we traveled in winter, the living room was quite cold, and it seemed the owners controlled the heating. Thankfully, reception provided us with two electric heaters, which made a big difference. - The whirlpool jets in the baths need better maintenance. We experienced floating debris when turning on the jets, which was unpleasant. These are just some housekeeping issues we noticed during our stay. That said, Vantage Point was absolutely stunning, and it was such a pleasure waking up to the beautiful views every day. We were welcomed with a lovely Christmas tree, mince pies, and some local treats, which added a festive touch to our visit. We’ll definitely consider returning during the warmer months—thank you for the wonderful experience!

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• Anita - Verified booking

  He apartment was high end with all the mid cons and gadgets.

  The beds were very comfortable. However being woken up every morning by the trains was not the best. We feel the listing should advise there is a fully working train line directly next to the property., There were very little instructions for the gadgets and oven, hob, microwave and washing machine, we feel there could have been more details on how to operate these. When we arrived we could tell the apartment had been cleaned however there were clumps of fluff and dusts on the floors in the bedrooms and bathroom.,also there were sweet wrappers on the floor at the side of the bed. Were were not given any fresh bedding for our second week, We tried the hot tub however it was set on 42 degrees it was far too hot being as the outdoor temperature was miss 20s, it made us feel sick when we asked the owners about this they said they were aware of it but did not do anything to rectify this. We even asked the person who came to check it each day he said they are aware of it., We were told that rubbish day was a Friday, we never got our dustbin emptied on the Friday. We could see there were recycling outside other properties but we were not told we had any. Overall we had a good holiday and the apartment was very nice, it’s close to the beach and the town centre. We feel that we overpaid for the property for the 2 weeks due to the above. Having all mod cons is one thing but the rest of the things need addressing before that price can be justified. I also let the owners know all of the above.,

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• Rick - Verified booking

  A lovely place to stay with a high quality finish throughout.

  Ideally located in a quiet area near to the seafront and not too far from the main shopping area. Some people have mentioned the fact that there is a train line close behind the property and while we did hear them, they weren't that loud and never bothered us. Very comfortable beds with a TV in both bedrooms and plenty of wardrobe/drawer space, a nice shower room with an extra large shower which is powerful with plenty of hot water, a quality kitchen with high end appliances, and a comfortable lounge area. We think perhaps the extra large kitchen maybe should have been a bit smaller to allow a slightly larger TV area but as there were only two of us staying this was never a problem. A strong WiFi signal and the inclusion of Sky TV plus Netflix is a real bonus! Also an Xbox which can be used as a dvd player. Good off street parking to the front of the property. The hot tub, which we didn't use, seems to be a bit of an afterthought and is squeezed into a small corner next to the property and tight against the boundary wall. Personally we felt that it didn't add anything to the property and it may have been better to not be there therefore allowing the pricing to be lowered a touch. That said, judging by the visitors book, other people had used it - so probably just our personal view on it. Overall a very nice place to stay and we would definitely consider it if we come back to Paignton again.

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