Villas With Hot Tubs In The South West

Reviews

What our customers say about their holidays

• Tomas - Verified booking

  Myself and partner stayed here for a birthday getaway at the weekend.

  I was a little sceptical after reading a few of the reviews but we decided to go ahead. After making the 6 hour journey we arrived to a lovely little snug which is pretty small but compact and a nice outdoor area with the tub. Despite the set up, (and I’m not usually one to criticise) but I can confirm that the previous reviews are pretty valid. It’s very small (probably big enough for one person). the bed is horrendous to sleep on, like sleeping on a plank, and the pillows are so flat, so be sure to pack a duvet/pillows if you’re going! The downstairs area is pretty small and the sofa is tiny - which is only big enough for one person. Perhaps it would be better to put two chairs instead of the sofa, as we ended up having to eat either outside in the cold or up on the bed…which isn’t ideal! We used the hot tub (or should I say cold tub) twice and it was freezing..it seems like its stuck on option 1…so we’re unable to turn up the heat! (I know we have an energy crisis on but it’s slightly ridiculous that we sat in a cold tub - which was the main reason we booked the accommodation). You can also hear the neighbours really loudly next door and several times through the night there was banging and loud music going on. I know their on holidays too but it’s like living on top of one another… Had we not had such a long drive we’d have left a night earlier but decided to stick it out as we were both exhausted from the lack of sleep. It’s such a shame as it has quite a lot of potential but the negatives really out way the positives and really put a dampener on the holiday!

  Read more less >

• Simon - Verified booking

  On arrival it was a struggle to open the main door.

  When entering we had noticed lack of cleanliness windows were all smudged and marked mirrors were also dirty too, cobwebs found everywhere. The downstairs toilet light was constantly flickering when using it. The upstairs landing light also flickered, the master bedroom main light was not working at all (but got replaced when got in touch with maintenance), the main bathroom had broken floor tiles, the second set of double doors in the living area was a wrestling match to open close and lock so we didnt open them again, there was a chip on the hob in the kitchen, all the lamp shades need cleaning or replacing as they were dirty, the hot tub cover was covered in bird droppings which had not been cleaned in a while, they had used slate surroundings the area so be aware that you'll need some foot wear getting in and out of the hot tub, I'd also recommend an umbrella whilst in the hotub to avoid getting bird dropping on you. It should really have a canopy over it like one of the neighbouring hottubs has. Could do with replacing sofas badly worn and sunken and lingering smell off dog ( which i understand it was a pet friendly accomadation but could be cleaned properly) there are some good poits though, the beds were comfy the hotub it self was nice, when your not getting bird droppings on you, the showers in bath main bathroom and ensuite were good. The wifi helped alot as it is a complete signal deadspot, plenty of cutlery and crockery provided. We would stay again if a few upgrades and general maintenance were done. We paid 850 for the week and although was cheap for the accommodation you can see why it was cheap.

  Read more less >

• Andrew - Verified booking

  Private hot tub is a joke with 9 windows overlooking it in a terraced back yard.

  Parasol to make it private was broken and has been since Oct 22 according to other reviews. The hot tub was one of the main reasons we booked the Snug, we were very disappointed to find it so overlooked, we felt very much on show. The pictures make it look as though it is not overlooked at all. Also you cannot use the hot tub after 10pm due to noise restrictions, this was not mentioned when we reviewed the Snug to book. There is nowhere to hang wet swimming costumes when you come out of the hot tub, or coats. This could be easily sorted with a coat rack next to the bathroom door. Advertised as a self catering apartment, very difficult when the so called fridge is a drinks chiller which struggled to keep drinks cool let alone milk, butter or any other food. We had to eat out everyday which adds significantly to the cost of a holiday. This could easily be rectified by putting a small fridge under the stairs. Fire alarm went off due to people in another flat burning food, tried to ring emergency contact number to have the fire alarm turned off, only to find the phone number was incorrect, which was quite stressful and inconvenient. We rang the daytime office number twice to complain about these problems, and twice we were promised a phone call back which never happened. We came home a day early as we couldn't stay there any longer. This was our honeymoon and our only time away this year totally ruined by the Snug being misrepresented and the photo's being misleading. I would like our money back or at least part of it as we feel robbed of a holiday. I would not book through Sykes Cottages again.

  Read more less >

• Megan - Verified booking

  It was mentioned in the listing that there would be a swimming pool on site however that was not the case as when we got there some people said it was a plan about 5years ago and not got pushed any further.

  Also the cleanliness of the house was not great, there was cobwebs everywhere, inches of dust on top of wardrobes and on blinds etc. Hence all the cobwebs there were loads of spiders crawling about which is understandable because of the season changes but for the amount there was it was not nice and comfortable to sleep with. Speaking of comfort, the beds and pillows were ridiculous, I had 4 pillows to myself but felt like I had 1, I’ve got chronic back pain originally and so has my mum who has got a medical condition where her back needs to be risen and we were both in so much discomfort due to the pillows being so flat. The mattress itself was average, no life or bounce to it. We had a maintenance man come out as I went to put the heating on in my room, as soon as I did I could smell gas. My mum said it’s probably just dust I can smell, as she went to check behind the radiator, the whole radiator fell off the wall and was hanging on by tiny temporary screws. Immediately turned the radiator off, took pictures and sent them straight to the people in charge. Few hours later they sent out that maintenance man who fixed it straight away but mentioned the mattresses hadn’t been changed in over 11years, when the site first ever opened?? Besides all that, had a great stay, liked how big and spacious the place was along with the fact that they provided a smart TV where you could watch Netflix, Disney etc.

  Read more less >

• Naz - Verified booking

  The snug was well presented and in a good location, very modern and the hot tub was nice but unfortunately that's about as much good as I can say about our stay.

  The space is quite alot smaller than is shown in pictures but that isn't too much if an issue. The real problem with the snug is the comforts and the privacy. The 'sofa' was very uncomfortable and small, the kitchen, although well ewuipt, lacked a decent fridge and it didn't get very cold.so had to rely on buying ice from the nearby shop. The bathroom was fine apart from the very small space for the toilet, meaning it was abit if a squeeze when it came to using it. The upstairs was nice and spacious but was let down by probably the most uncomfortable bed I've every had in a holiday home, this was made worse by the very cheap pillows so not much sleep was had. I came to realise we were actually sleeping on the bottom of the matress as it had been flipped. The outside space was lovely in principle and the hotub was amazing but this was let down by all the over looking windows from other houses, this has been helped by the umbrella that was installed but we were still overlooked. There was also a CCTV camera facing the hot tub which I understand is for security reasons but this made us feel like we were watched 24/7. All the above reasons lead us to leaving the snug a day earlier than intended because we just weren't getting any sleep ( we also had banging from neighbours both nights). A partial refund would be a good gesture seen as there are a few points raised that really shouldn't be an issue.

  Read more less >