Villas With Hot Tubs In The South West

Reviews

What our customers say about their holidays

• Simon - Verified booking

  On arrival it was a struggle to open the main door.

  When entering we had noticed lack of cleanliness windows were all smudged and marked mirrors were also dirty too, cobwebs found everywhere. The downstairs toilet light was constantly flickering when using it. The upstairs landing light also flickered, the master bedroom main light was not working at all (but got replaced when got in touch with maintenance), the main bathroom had broken floor tiles, the second set of double doors in the living area was a wrestling match to open close and lock so we didnt open them again, there was a chip on the hob in the kitchen, all the lamp shades need cleaning or replacing as they were dirty, the hot tub cover was covered in bird droppings which had not been cleaned in a while, they had used slate surroundings the area so be aware that you'll need some foot wear getting in and out of the hot tub, I'd also recommend an umbrella whilst in the hotub to avoid getting bird dropping on you. It should really have a canopy over it like one of the neighbouring hottubs has. Could do with replacing sofas badly worn and sunken and lingering smell off dog ( which i understand it was a pet friendly accomadation but could be cleaned properly) there are some good poits though, the beds were comfy the hotub it self was nice, when your not getting bird droppings on you, the showers in bath main bathroom and ensuite were good. The wifi helped alot as it is a complete signal deadspot, plenty of cutlery and crockery provided. We would stay again if a few upgrades and general maintenance were done. We paid 850 for the week and although was cheap for the accommodation you can see why it was cheap.

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• Samantha - Verified booking

  The cottage is beautiful and in a gorgeous location.

  The attention to detail in the cottage is amazing, it is very well presented and has a lovely feel about it. The hot tub is a big bonus if you get the weather for it. It is a bit overlooked but I can see that in time the shrubbery should provide some screening, however a parasol would help in the meantime, and to also cast some shade on very sunny days - the heat of the hot tub and the sun is intense. There were four slight issues - in the single bedroom my son locked the door with the key from the inside but then could not get it unlocked, it had jammed. By throwing the key out of the window and then using a bit of force, it eventually unlocked but I would suggest removing the keys altogether, they look pretty but I would say that they are not really needed. The second is the bed in the main bedroom, it’s rather creaky. The third being that my daughter found a used sock in one of the her bedroom drawers (which we left there I’m afraid..she didn’t want to touch it and then I forgot to remove later on). Lastly, it was having no access to the heating. I appreciate we stayed during July but a couple of the evenings went very cold and it was then that we found the heating system was locked. We would have maybe lit the wood burner but no wood was provided. We understood that usually neither of the these would normally be needed in the summertime, however having one as an option would have been good. I do not want any of these points to detract from the cottage itself, or indeed our stay. We loved staying there and would definitely recommend to anyone else visiting the area.

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• Megan - Verified booking

  It was mentioned in the listing that there would be a swimming pool on site however that was not the case as when we got there some people said it was a plan about 5years ago and not got pushed any further.

  Also the cleanliness of the house was not great, there was cobwebs everywhere, inches of dust on top of wardrobes and on blinds etc. Hence all the cobwebs there were loads of spiders crawling about which is understandable because of the season changes but for the amount there was it was not nice and comfortable to sleep with. Speaking of comfort, the beds and pillows were ridiculous, I had 4 pillows to myself but felt like I had 1, I’ve got chronic back pain originally and so has my mum who has got a medical condition where her back needs to be risen and we were both in so much discomfort due to the pillows being so flat. The mattress itself was average, no life or bounce to it. We had a maintenance man come out as I went to put the heating on in my room, as soon as I did I could smell gas. My mum said it’s probably just dust I can smell, as she went to check behind the radiator, the whole radiator fell off the wall and was hanging on by tiny temporary screws. Immediately turned the radiator off, took pictures and sent them straight to the people in charge. Few hours later they sent out that maintenance man who fixed it straight away but mentioned the mattresses hadn’t been changed in over 11years, when the site first ever opened?? Besides all that, had a great stay, liked how big and spacious the place was along with the fact that they provided a smart TV where you could watch Netflix, Disney etc.

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• Emma - Verified booking

  Not the best stay that this cottage … firstly it’s not family friendly as described the property is located on the corner of a busy road so when having to park the car across the road on a evening it’s not very safe !

  It’s also does have a damp smell to the cottage . I have been diagnosed with Crohn’s disease and I get very cold on an evening, the Central heating is locked so you’re not able to put the heating on just to take the chill away ,you have no were to dry wet towels items of clothes ( only a small wooden aire me in the utility room which you only get a few pairs of underwear items shall we say) On booking our weeks stay it’s stays that starter for woodburning stove, included in the price. however this is not the case … I even had a mouldy honey spoon in the cutlery drawer. I sent a message to the owner and the gentlemen, that looks after the property… that he will speak to the owner about the heating this was never resolved ! I have all correspondent text messages that shows they never replied I have spoken to Sykes to try and resolve this matter , This is their reply Dear Mrs Midgley, Thank you for contacting us regarding your booking at Pound Cottage. The owner has advised they do not wish to offer compensation as you did not give them any chance to rectify the issues. If you wish to pursue compensation then this will have to be done via third party means such as the small claims court. We will now close the case. I did sent txt message to Anthony/ Jacqueline and I think over 3 days it’s Long enough to rectify any issues and yet they didn’t !!

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• Katharine - Verified booking

  The property was clean, well equipped and comfortable.

  The hot tub was a lovely extra and the reason we booked the property. There were fresh flowers in lots of the rooms downstairs and a sachet of cappuccino and a biscuit x4. Bedding and towels were fresh and clean. The owner popped in to say hello the morning after our arrival and lives just across the field at the back. Silver Crooks could be so much better. The upstairs shower was little more than a dribble and the downstairs only a little better. The bed in the master bedroom despite being comfortable, was really creaky. We had quite disturbed sleep and left a day early. When it rained the water leaked through the conservatory roof and we were often mopping and trying to catch it in the mop bucket. The kickboard under the dishwasher came off on our toes every time the dishwasher door was opened. Cars move very fast on the road outside so we had to use the car to get into the village as there was no footpath and the route across the fields was too muddy to use. The property itself is full of old vintage charm. It would have been nice if the welcome features included a small basket of local produce, some milk or tea. A first basket of logs or a fire being set up in the grate in case it was needed would have been a nice touch. The cupboards were totally bare, not even a pinch of salt and pepper could be found so you will need to bring EVERYTHING with you.

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