Villas With Hot Tubs In Worcestershire

Reviews

What our customers say about their holidays

• Drue - Verified booking

  110% DO NOT RECOMMEND.

  On the photos, this place looks like a nice time away, but when you are there, it’s horrendous. I’ll explain why. Entering into the cottage, we were greeted by month-old spider webs in the bathroom, bedroom and the sitting area. The bathroom contained a huge spider with baby spiders nesting on its month-old spider web - not to worry we thought, and we killed it. The next day, we were then knocked on by David (the owner) - me and my partner were half naked (privacy??) - and I spoke with him outside. He was talking about how Sykes Cottages is a rip off and then went onto mention a couple bringing a cat in a way you can tell he was about to slag them off - this was me and my partner, and I told him this. He then looked shocked as he knew that I knew he was about to badmouth me and my partner. The conversation ends a few sentences later. The following day, our hot tub started to smell like rotten eggs (a chemical reaction caused by a PH imbalance) so we told David and David responds with “it might pay you to go in the shower before you go on”, implying me and my partner are scruffs on a basic. David then comes to the cottage, proceeds to put more chlorine in it (it needed the opposite of chlorine and I told him this) and we then waited to see if it was fine. NO it wasn’t fine, it smelt like bleach and when you put your nose close enough to it, the smell burnt your throat - we didn’t go in, obviously. We then informed David that it now smelt like bleach and he then makes the same comment about going in the shower. He comes around to proceed to tell us he’d emptied it and had filled it back up. About 5 minutes after this call, me and my partner went and checked it to find that the hot tub had spontaneously heated instantly back up to 41.40 degrees - he hadn’t emptied it, but had just put the jets on - yes David, this is definitely solving the problem. After this, we waited to see if it would get any better and the answer is no, it didn’t - it got worse. We then contacted David again to get the problem sorted, and he responds with the same comment, so I hang up - he comes around, does nothing again and off he trots. At this point, me and my partner had been more than fair and David wasn’t helping anyone, so we left 4 nights early. By far out of all of the holidays I have ever had, and I have had a lot of holidays, this was the absolute worst and the absolute worst one could have possibly been - it was a literal nightmare. I preferred to be driving back home on the A1(M) at 1am than I did staying here - and to put the icing on the cake, David has not contacted us once after we left, of which evidently shows his lack of care for his customers, and his inability to provide even the slightest of decent business etiquette for his customers, or even himself. Some things I haven’t mentioned: 1. The cottage hadn’t been cleaned in months and this was evident by the stains left in the bathroom, the month-old cob webs and the crumbs that were already on the floor, 2. The bed is rock-solid and doesn’t have a duvet - if you like sleeping like a normal person, go elsewhere or if you must go here, bring your own, 3. David watches you like a hawk and everything you do - don’t expect privacy with him, and almost certainly don’t expect him to help with anything - if he appears to be “helping” it’s simply to spy on you, 4. If your hot tub smells horrifically of chlorine/bleach, do NOT go in but also do NOT expect David to fix the issue - you may as well go home, 5. The TV’s aren’t smart TV’s, they are free view normal TV’s and this is a form of false-advertising, 6. Take all other ratings with a pinch of salt, it is unbelievable that anyone else has experienced a nice time at this place as it was literal hell for us. It’s a true and absolute disappointment and shame that genuine customers looking for a nice place to go away, kick their feet up and relax away from stress and build life-long memories are duped into this nightmare of a holiday by and with David. Please trust me when I say this: IF YOU HAVE OPTIONS OF WHERE YOU GO, DO NOT GO HERE - AND DO NOT THINK ABOUT GOING HERE IF YOU DON’T HAVE OPTIONS - IT’S A MASSIVE WASTE OF MONEY AND TIME. From all of that has happened, I will be making a formal complaint to Sykes and obtaining a full refund.

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• Antony - Verified booking

  The perfect break!

  What a little gem of a property. Myself, my wife and our little dog stayed at The Croft to celebrate our 1st year wedding anniversary. The house is surrounded by areas of outstanding natural beauty which made great walks, with a welcome stop at a local pub for lunch. Malvern hills, wye valley and Cotswolds wildlife park and Zoo were just a few of the highlights. The house itself was absolutely outstanding. The level of care when we arrived shone through (from little chocolates by the bed and milk in the fridge to an anniversary card). The owners live next door and are the kindest loveliest people you could ever wish to meet! They do not intrude on your holiday at all. The grounds surrounding the house are quite difficult to put into words - a private forest, pond/lake and wonderful farm animals. Our little dog was really in his element here and we were too! The hot tub was a welcome way to end the day. Highly recommend staying here! It is a great place to unwind. We also purchased some lovely meat from the owners farm which is absolutely delicious. Thank you Sally and Steve!

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• Gareth - Verified booking

  Excellent location for exploring the Cotswolds, short drives to plenty of walks and villages.

  Hot tub and countryside views were the highlights. Lodge is kitted out pretty well for the size, a couple more glasses and pots/pans would be useful and better quality/larger towels would be any easy improvement. WiFi was surprisingly stable and fast, TVs have Freeview but they are not smart TVs so worth bringing a streaming device, our Chromecast worked a treat. Mostly very quiet, dependent on the neighbours you get in the other 3 lodges, which are arranged so the decking is just out of sight of each other but sound travels easily between them. We only had a couple of nights of noisy music and loud talking from one less considerate set of neighbours. Suggest the owner gives some basic guidelines on noise e.g. avoid music after 11pm. Host was friendly and left us to it unless we needed something. Had a great relaxing stay!

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• Julie - Verified booking

  This really is a home from home, we have just spent 4 nights here.

  When we arrived we were greeted by Sue who is so lovely, she showed us to the cottage where we had a lovely surprise of delicious homebaked brownies, freshly baked bread, freshly laid eggs, local made apple juice and chutney and even milk in the fridge along with coffee etc. After a walk and dinner at the local pub, 10/15 minute walk, we came back to the cottage to use the hot tub, even though it was raining a little, the water was nice and hot and we relaxed after travelling most of the day. The cottage has everything you could need and it has been well thought out. The bed was a very comfortable sleigh bed and I slept so well, I woke once or twice listening to the silence, I have never been anywhere with no noise, an amazing place to relax after our stressful jobs.

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• John - Verified booking

  For the first time we found a place that actually was as it said on the tin, but 10 times better !

  !! believe me when we say the owners are very nice down to earth people that have tried their best to give you a relaxing place to really enjoy your holiday, everything you could wish for is to hand, and if by chance you do need more you only have to ask the owners, Sally and Steve, wonderful people, yes it is a working farm, but from where the accommodation is you would never know, you are right by a lake which can be fished, (60MTRS) there are tree lined wooded walks, very good in the heat for our Dog Bella, and very very quiet. I believe we had the hottest week there of this year, my Wife spent most of the time in the Hot Tub, why not !!!!!!! Highly Recommended.

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