Villas In Kirkcudbright

Reviews

What our customers say about their holidays

• Paul - Verified booking

  Very secluded cottage off the beaten track.

  Seemed to take forever after leaving the A75. Although the directions are clear be aware the post code is not accurate, so better following the supplied instructions. We turned into the drive thinking there would be a turning point unfortunately there was not and we needed to reverse out, not easy has the edge on one side was very over grown, and low dry wall making it difficult for either the passenger or driver to exit. After that we reversed in very slowly, even with a camera was a little tricky. I should point this a medium size car, Land Rover or other type and size of vehicle would struggle. On entry the property was clean with all the normal features, dishwasher, washing machine, microwave etc in the kitchen with dining table, a roomy lounge area with Sky TV. WiFi was provided, but it was very slow, not really the owners fault, probably due to the distance to the exchange. I did use my mobile data alot. Both bedrooms were spacious and comfortable. I found our bedroom very warm at night. The shower was excellent, with constant hot water. We tried to keep the place tidy unfortunately there was no vacuum, so with a dog the carpet became quite messy by the end of the week. Overall, the interior was OK and comfortable. But looked a bit tied, could do with a refresh. It should be noted in colder weather only one days worth of logs are proved, and need to provide your own. This did not apply to us as the weather was outstanding. Outside the garden was lovely with a nice table chairs and parasol, around the corner another part of the garden. The garden was the best feature. Lovely location, but the single track road was quite busy with farm traffic and you need to extremely careful. I had the joy one morning of both a hare and red deer running down the road. The town of Kirkcudbright was about 3 miles away, make sure you take a left from the property, not right that my SatNav sent me along a single track road with no passing places. You can pick up most of your supplies from there as takeaway food. The town its self is very beautiful. We had a great holiday and loved the area.

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• Kim - Verified booking

  Cottage well situated in town.

  Kirkcudbright is wonderful and worth a visit, but we won't return to this cottage. Back door in need of redecoration, it is tatty inside. Air circulation in property poor as there are no trickle valves on the double glazing. Security poor - a simple yale-type lock on a front door in inadequate, and the back gate was impossible to bolt - even though the notes said that the back gate would be locked. Over a dozen instructions dotted around the house, plus a folder and a noticeboard! Most properties manage with just a folder. Back 'garden' and 'courtyard' were disappointing - vertical garden unsafe/impossible to use. The 'courtyard' was no more than a place to store bins and some strange storage box. Owner's attitude seemed sanctimonious and misogynistic when we asked if the Sky pin could be removed - why inflict a pin-protected watershed on adult customers? No customer should be called 'pushy' - maybe Sykes could provide this owner with some basic customer care training?

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• Sonya - Verified booking

  Booked for 3 weeks in 2018 for wedding and honeymoon and the snug was listed then, when we arrived no mention of snug being out of use.

  Picked up two lots of dog poo, the dog toilet next to bike shed was inaccessible due to brambles and nettles and the area where the washing line was, had foot high grass. Three days in the toilet started to back up and needed the engineer. Microwave needed cleaning when we arrived, freezer needs defrosting and mould around the rim. Had to buy cleaning spray for the kitchen and bathroom. Sun room dirty and damp covers. Bought games from charity shops for when the weather was bad. For three days we waited in for cleaner who was supposed to drop of the towels and every time we rang her the number was unavailable, eventually 2 sets of towels but no kitchen towel which we ended up washing it was dropped of. This cottage is only suitable for one week and in all the years self catering we have never experienced such a bad experience. Thankfully all the problems with the cottage did not spoil our wedding and honeymoon!!! Never again will we book with Sykes!!

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• Roy - Verified booking

  Although the cottage was lovely and the area great we did have a few niggles ...

  Although the cottage was lovely and the area great we did have a few niggles with the cottage there was never enough hot water for a decent bath could only put in apprx 3" deep till the hot water ran out the kitchen window was very badly fitted and let in a very cold draught throughout the cottage this was also not helped by the badly fitting doors we had to put towels down to use as draught excluders the rubber in the washing machine was disgusting and was full of mould no dvd player as advertised we wanted a nice quite break to watch dvds read etc but could not unfortunately we had to go home early the woodburner was easy to use and gave out a lot of heat some coal was available but thought one log for it was a bit tight The owner asked for details of the issues but never got back to us regarding these We do not really want to put the cottage down as was lovely and if the niggles were put right would be even better

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• Jacqueline - Verified booking

  Great location in the lovely town of Kirkcudbright.

  Both bedrooms and the bathroom appear recently redone and were very comfortable. We were disappointed, however, in the condition of the kitchen. We found a stack of greasy pans inside the oven upon arrival as well as a dirty window ledge, a rusty wok pan, and food residue in the microwave. These did not give us confidence that the advertised deep cleaning (due to COVID) had taken place. We contacted the owner who responded quickly with an apology and a promise to remedy the situation. Jo explained that she had been unable to visit the cottage in the last several months due to COVID travel restrictions and has been relying on her housecleaner to keep things up. I hope she can get the cleaning sorted soon as it was otherwise a delightful place to stay.

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