Villas In Kirkcudbright

Reviews

What our customers say about their holidays

• Diane - Verified booking

  Spent a month at the Blue Door, was a little disappointed with some aspects.

  The cottage really needs a general refurbishment, the decor was tired and worn. The room at the very top which my husband used as an art studio was lovely and light but we found the living room, dining room and bedroom at the back quite dark and for me it was a little claustraphobic. Blue Door had a well equipped kitchen but the utensils badly need replacing and bin does not work via the pedal (not hygenic to have to open manually via the lid). When we checked the cooker, the oven was dirty, there were a couple of items of food in the freezer and there had been food left in the cupboard. I noted that someone said they had left this on a previous review, not sure why this had not then been removed. We were asked to air the rooms when we left, this was not possible in most of them as the windows do not open. We apprecite that with this type of property that there are things which simply cannot be changed but it could be freshened up very easily. The general rubbish bin was the smallest of all and with no recycling facilities for the Blue Door it filled up very quickly. This was not helped by someone adding their rubbish to it (3 bags during our stay). I emailed NT directly about this and I was advised it would be sorted. Overall it was a comfortable stay but we would not return again to the Blue Door particularly in the summer when the prices are very high. Cheaper properties of the same space etc are available in the town. I would recoommend Kirkcudbright, it is a lovely town to holiday in, lots of great walks and good facilities in the town itself. It was also very quiet where we were, nice to just hear the local bird life.

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• John Onslow - Verified booking

  The whole experience was both very good and very poor. The cottage was clean and well equiped. The parking space was useful. We had some issue with the bath which although was sorted caused disruption to our holiday. There was a great deal of noise from an adjacent property at one time which went on past midnight, loud voices and banging. The garden was not welcoming, there was what appeared to be a huge compost heap just inside the gate, It was am untifdy, unkwmpt area which had weeds and mess. See photo. We noticed other reviews were less than positive about the outside space as well. Not a place we felt we wanted to sit.. There were one or two issues with neighbours who we felt were keeping an eye on us. We raised a problem with ants in the kitchen with the owners which was ignored. It would have been very nice to have received a more positive customer experience, sadly it has ensured we wont be returning to this property although we would holiday in Kirkcudbright again.

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• Margaret - Verified booking

  The cottage is charming, quaint and very comfortable.

  We liked the artwork - Hornel paintings in lounge and samples of Jessie King artwork around the house. There was lovely Denby crockery and cookware. The kitchen was very well supplied with utensils, although the scales lacked a battery. We appreciated Netflix on the tv. The information brochure was clear but there was no information about the Wi-Fi log in code, although there was a booster on the window sill. As this was a NTS property, we would have appreciated more information about the history of the property and about Jessie King, a previous resident. We would also have appreciated more information about local walks which were itemised in the information brochure but no more information given. We would also have appreciated more publicity brochures about the local area and events taking place locally. Note: You may publish this feedback selectively, taking out any negative comments

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• Angela - Verified booking

  The "Blue Door" is a nice, well-located and well-equipped house - but a little worn in the meantime, which we already knew from previous comments.

  Nevertheless, we were really looking forward to our stay. However, the cleanliness was a disappointment: although the textiles (bedsheets, towels) were clean and the floors seemed to have been hoovered, we first had to clean the kitchen, bathroom and toilet ourselves until we felt comfortable: Crumbs on the tables, thick splashes of fat in the kitchen, a lot of hair in the sink and on the bedside tables, contact lenses on the bathroom floor etc... We were also irritated by the musty odour in the living room and kitchen, of which we couldn't get rid of. We really aren't fussy, but we do expect the provider to ensure that basic cleaning is carried out properly. We contacted Sykes Holiday Cottages about this at the beginning of our stay but received no response. In the end, we weren't sad we could leave the cottage after one week.

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• Penny - Verified booking

  The directions to the property were the only problematic aspect of our stay.

  Google Maps took us to Bridge Street. Can you add to your directions as follows: “Once you have turned right onto High Street, follow it round the right angle bend at the Toll Booth (on your left). Then Greengates Close is first on your left under an archway with a mosaic above stating that Jessie M King and E A Taylor lived there. Park on the road, the Close is not drivable.” Other very minor points include: a drawer in the fridge doesn’t fit and is falling apart; we think a lamp was out in the electric stove in the sitting room; it was hard to air the property since most of the windows were locked and the ones that opened (first floor twin bedroom) quietly closed themselves behind our backs. Everything else was really lovely and very much appreciated.

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