Dartmouth Holiday Cottages

Reviews

What our customers say about their holidays

• Jennifer - Verified booking

  We went to dartmouth on Monday 25 th September we arrived about half 12 in the ...

  We went to dartmouth on Monday 25 th September we arrived about half 12 in the afternoon we got the key to the cottage of coast and country cottages I asked about parking and they said it doesn't provide parking you we would have to take the car down to the car park that is 5 pound a day and get a bus back up it does not say anything about this in description on the sykes website site it says there is put side parking provided for the next 5 days thats what we had to do and we had a 2 year old aswel we got into the cottage and and the stairs in the cottages are like death trap epically with a 2 year he nearly fell down them as he was coming out the living room as the corner of the stairs was right there as you come out very dangerous when you have a child who doesn't under stand we rang the coast and contry cottages to see if they can provide a stair gate as there wasnt one in the cottage they come that day with a brand new one we had to fit it are selves with no screw driver because there wasn't one in the cottage the TV down stairs doesn't work because there is no signal both TV remotes don't work for the TVs they work when they felt like we even changes the battery's on them there was a dvd player that worked but didn't have a remote with blinds where very dirty in the kitchen and the lighting in the dinning room was very dull bed was comfy in the main room but had a tiny TV on the wall next to bed silly place to put it and we had to but are little boy stairs in the bed with us I couldn't sleep the hole five days I was there in case he got out and fell down the stairs I wouldn't recommend it to older people as there is a lot a lot of steps leading up to the cottage it does say this on the sykes website tho that didn't really bother us but to be honest we didn't really enjoy are stay there I couldn't wait to come home on Saturday we gave the key in on sat at 10 and I spoke to girls and just said inwant really happy about the stairs in the cottages and parking and she was very rude and said what else do you want me to do I have have helped you with the stairs what is thr problem I didn't really like her attitude to be honest we told her that we had to screw the stairs gate I she was like to you did what why have you done that with a raised voice I said what else did you want us to do she said I never give you that gate I gave you a screw in one I explained that she never and she said again I did they she said I have helped you enough I said have you been In the house she said yes I said you no wjat the stairs is like then and she said she's had a lot of family's stay with no complaints and said yes probably with old children she didn't answer I then said am going then my husband went in to show her the video he took of the stairs she put her hand up and said she didn't want to no buy he showed her it and she then sorry I realise now why you screw it in and mu husband said her have you been I the house and said no and she said yes she had been in it to me just pure lies I will not book a cottage there gain if it with coast country cottages because they where just rude to us apart from that dartmouth is a beautiful place and would go back just not with that company

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• Carla - Verified booking

  **Review for Vantage Point Accommodation** Overall, we thoroughly enjoyed our stay, and the accommodation was fantastic!

  However, there were a few areas for improvement that we noticed during our visit: - The main double bedroom with the heating system was quite noisy, producing a knocking sound. Soundproofing the cupboard could help avoid disturbing guests. - None of the bedroom doors had locks, except for the bathroom and toilet. It would be helpful to have child-friendly locks for added privacy. - The bottom drawer of the freezer was broken. - In the double bedroom to the left of the stairs, we found a spider in the bed sheets. This might be due to how or where the sheets are stored. - It would have been helpful to know ahead of time that the sauna wasn’t working, especially as this was one of the key features that influenced our booking. - The main door leading to the jacuzzi area didn’t lock, so we had to place items near it at night for extra security. - Since we traveled in winter, the living room was quite cold, and it seemed the owners controlled the heating. Thankfully, reception provided us with two electric heaters, which made a big difference. - The whirlpool jets in the baths need better maintenance. We experienced floating debris when turning on the jets, which was unpleasant. These are just some housekeeping issues we noticed during our stay. That said, Vantage Point was absolutely stunning, and it was such a pleasure waking up to the beautiful views every day. We were welcomed with a lovely Christmas tree, mince pies, and some local treats, which added a festive touch to our visit. We’ll definitely consider returning during the warmer months—thank you for the wonderful experience!

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• Xanthe - Verified booking

  We had a bit of an unfortunate start as the place we had originally booked had also been booked by someone else.

  We only found this out the day before so trying to sort out alternative accommodation whilst at work was a bit of a struggle. Sykes did get back to us with another property fairly quickly. However, it became apparent that we were going to be expected to pay the extra money for this property. I thought this was unfair so after 40 minuets on hold managed to get hold of someone and they were very lovely and sorted the whole thing out for us very quickly. However, seemed a bit of an unnecessary faff considering we weren't the ones who had caused the issue. I also think it would have been nice if the booking fee and insurance costs could have been waived considering the inconvenience but I understand it's been a difficult year for hospitality generally so can see why this might not have been offered. Onto the house. It was a really lovely place to stay. Kitchen was well equipped (and even has a dishwasher!). The bedroom was comfortable and a good size. Both bathrooms were really nice and cleanliness across the whole property was spotless. Only problems (very minor) were that the extractor fan in the downstairs ensuite either didn't work or wasn't installed. This meant the bedroom and bathroom had quite a lot of moisture in them after a shower. Also, in the downstairs bedroom the window is overlooked by the carpark which meant the blinds had to be drawn almost all the time to ensure privacy. Like I said very small issues and really enjoyed our stay. Would love to stay again in the future.

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• Nick - Verified booking

  After the initial wow factor of this property you start to notice it's failings, It was clearly a very stylish and well planned property much loved by it's owners as the furnishings and fittings clearly show, but now the property looks clearly un-loved!

  . Please read following: Dead mouse found in bathroom cupboard in bedroom nearest to parking space. Skylight dirty needs cleaning. Decking needs a clean and re-sealing. Hand rail around the decking needs re- sealing. Glass banister around decking needs cleaning, covered in green algae at the edges and full of spiders webs. Pots on decking need weeding. The garden below the decking and each side of the drive way needs sorting, it's over grown and migrating on to the already narrow drive (about 3 MTRS wide) then over grown on to it, it looks like it was well planned but not maintained or looked after. Patio furniture in poor condition, it's usable but the hardwood table top needs sealing and some of the chairs have the paint off them leaving corroded aluminium behind. Overall we had a good stay and were well catered for views of wild life were wounderful, fixing the above would have made it perfect. Overall I would say the property was a 3+/4- out of 5. Would we come back? Probably! Although the beds were VERY firm for us.

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• Ann - Verified booking

  Stayed at Lake Victoria Cottage at the beginning of December, and the town was lovely and quiet ~ the calm before the Christmas period!

  The cottage is sited in the centre of Dartmouth with a 2 minute flat walk to the shops etc. It is a cosy cottage ie small, and suitable for two adults. Please note there are no views! The kitchen was well equipped, though an oven glove would have been useful! The stairs are steep and semi-spiral and so anyone with mobility issues would possibly find them an issue. The yale lock catch did not always work (this has been mentioned before by others). The sofa, again as others have reported, is so uncomfortable! Is it a sofa bed? It really does need to be changed. Having stayed in Dartmouth many times over the years, a folder with equipment instructions ie how to use washing machine, oven etc has been found to be really useful. If it was available, we couldn't find it. It was lovely to see two welcome packs ~ one of teas & coffee; and one with cleaning materials. The cottage came with a parking permit for the town car park and as it was December, finding a parking space wasn't an issue.

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