Villas In Shropshire

Reviews

What our customers say about their holidays

• Philip - Verified booking

  My partner and I stay in different lodges around the UK four or five times a year and never usually go back to the same location.

  In this instance however, we saw that Callow Lodge 2 (which we had booked through Sykes Cottages in September 2016) was available. As we had enjoyed that lodge and the location facilities, we booked it again. Really looking forward to the spacious lodge and good sized hot tub, we checked in. We new where the lodge was situated on site and proceeded to its location to find another family in occupation. It was then we realised we had been given the keys to Callow 22, not Callow 2. This lodge, although having all the same internal amenities, was smaller in floor space, had a smaller hot tub and was situated on the main road to the rest of the lodges in that area (Unlike Callow 2, which was the last lodge on a road to the maintance yard and therefore rarely used). When I complained to reception, I was told that all the other lodges were full, therefore reluctantly, had to accept this lodge. Do not get me wrong, the lodge was as good as Callow 2, but smaller than we were expecting. Within two days we were asked to call into reception where the staff admitted it had been an administrative error on their part. As compensation they offered us a £50 cash back and a £50 voucher for the next time we stop with them (As stated above, we never usually go back to the same place so will not be using that). The site is adult only, has lodge and tourer facilities, has a good onsite restaurant and the grounds are kept immaculate.There are also good fishing ponds within the site that hold large fish. The staff were always very friendly and obliging. I would have no hesitation in recommending this location to others,

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• Darren - Verified booking

  Ive waited a few weeks before leaving a review as I wanted to reflect for a while.

  The park itself was beautifully kept, a credit to the grounds keeping team! It was also very quiet on an evening. I don't agree with description of the lodge as "outstanding" it maybe was several years ago. The pictures on sykes website advertising this lodge are old, it look's more luxurious in pictures, as to reality. I actually thought I'd walked in the wrong lodge, and had to go back outside and check the number on the fence to see if I had the right lodge, the sofas and dining table are not the same as the pictures! Instead there is two old leather sofas, and the dining table and chairs are totally different, and really old and tired imediately making it feel less luxurious. There is a lot of missing information on sykes website about this property and the rules etc. I'd advise checking with park before booking. I was most annoyed that I was told that if I wanted any friends or family to visit me during my stay it was £10 per visitor. I booked a lodge for 3 people and there was only me and the dog! They allow visitors free if there spending money in the bar/restaurant no problem! I've stayed in a lot of these lodges over the years and for value for money Its disappointing. I wouldn't stay in this lodge again nor would I use sykes again. There is a lot of road noise like the other reviews state, it didn't bother me though. The hot tub was nice to use but even that was old and tired. To top it off sykes refused my top cashback claim even though I've followed the procedures ...shame on you sykes !!!

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• Philip - Verified booking

  This was the first time we had stopped at Beaconsfield Farm Holiday Park.

  On arrival first impressions were good. Well maintained areas around the Lodges and Caravans. Two good sized fishing lakes and the caravans segregated from the lodges. Booking in was quick, easy and we were directed to our lodge in no time at all. Being able to park next to your lodge is a bonus as in other lodge locations we have stayed at, you left the car at the entrance. Callow Lodge 2 was clean, spacious and comfortable with two double bedrooms. The hot tub was secluded and private. I had booked a two bedroom lodge with the intention of my Brother and Sister in Law staying for two nights on their way down from Scotland to London. However, I was told this was not allowed unless I paid an additional fee. It was also pointed out that, although their were two double bedrooms, Sykes cottages advertised it for three people, when clearly the lodge was set up for four. Another aspect of the booking that was not pointed out by Sykes Cottages, were the number of rules you had to adhere too. No vehicles with commercial markings allowed on site. Check in had to be no later than 7pm. Any guests had to be booked in at £10 per person per visit. Only allowed to visit between 10am and 9pm. Visitors cars were to be left at the entrance. No use of the Hot Tub after dusk. Although these rules did not detract from an enjoyable holiday, I feel that Sykes Cottages should have notified us prior to arrival.

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• Gillian - Verified booking

  The property was modern and well appointed.

  The kitchen was particularly well equipped (but no salt & pepper). The designated parking place is just outside the entrance door and the two flights of stairs easily negotiated. Collection of keys straightforward. There is indeed train noise throughout the day and night on weekdays. Light sleepers should pack earplugs. The owner offers zip/link bed as a king size on request. Despite sending two Emails and receiving confirmation after the second that this request had been received we were disappointed to find that they were left as twins. The single bed nearest the door could do with a new mattress, and the settees would benefit from new (high density) foam cushions as the existing seating is very tired/compressed. An earlier review mentions the slipperyness of the bath when using the shower. The owner stated they would address the issue, however, no non-slip bath mat was provided so we had to purchase our own. Having said these things we enjoyed our stay.

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• Diane - Verified booking

  We enjoyed our stay on Beaconsfield Park, it was very peaceful (apart from the traffic noise from the A49 behind our lodge Callow 5.

  The park was well maintained and the staff very friendly. We also had great weather and were able to do a lot of sightseeing. We particularly liked Carding Mill Valley. However the lodge itself needs some attention. As previous reviewers have said over the years the dining room chairs need replacing, they are most uncomfortable. Also more mirrors are needed, especially a full length one. There isn't a mirror suitable for using a hair dryer with, very difficult to dry hair when you can't see it. Also the outside furniture is shabby and needs replacing. All these points have been mentioned numerous times over the years, but nothing seems to be done. Obviously the owner is not interested in people enjoying their holiday which is a shame when they have been looking forward to staying in a lovely lodge only to be disappointed.

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