Lodges & Log Cabins in South Devon District

Reviews

What our customers say about their holidays

• Jill - Verified booking

  So sorry I can't give a good review.

  ..I can only give you an honest one. The only good thing about this place was that it was dog friendly and that you could park very near the chalet. Where to start. So we were there for two weeks with our dogs. There was no washing machine, so after a week or so we ended up having to lug dirty washing around until we found a launderette. No dishwasher, which wouldn't have been a big deal, but the hot water tap in the kitchen didn't do much more than trickle, took ages to heat up then suddenly it was scalding - I managed to burn myself a couple of times. The plastic washing up bowl in the sink was too small to be able to get a dinner plate flat inside, so you couldn't actually soak anything. The first or second evening the power cut out, so we had no light from early evening till the next morning. When the maintenance man came over, he didn't know why we had no power. Eventually he discovered that there was a coin meter which you had to keep feeding with a token to keep power on. He found out that this information was in the chalet handbook, but who reads that from cover to cover as soon as you arrive? There was a mini freezer, but it was full of ice (not cubes) and the door didn't close properly so it was useless. There were no mixer taps in kitchen/bathroom, just old fashioned one hot, one cold, so to wash your hands you had to put the plug in and run both before you got a usable temperature. There was only one key, so that was a bit inconvenient when there's two people who might want to be doing their own thing at times. Kitchen was sparsely equipped - cutlery was only four of each item so you were constantly getting up after main course to wash cutlery before you could eat pudding. Oh, the bed. Double bed was maybe a foot off the floor, and I don't mean the frame - that was to the top of the mattress. Matress was maybe 6 inches tops thick - when lying, you could feel every bar of the metal frame under you. Tiny bedroom - when walking round the bed, you were constantly banging your shins on the hard frame corners. I actually came away with bruises. The bedroom was from maybe the seventies - you had little cupboards either side of the bed with cupboards above that were hinged at the top, which the doors were starting to dangle. Generally, when you looked around, it was dated and somewhat tatty - scrapes along the walls where furniture had been moved or pushed against walls, that the paint hadn't been touched up, it had just been left. It felt like the owners/maintenance just didn't care. When we first walked in, I stood on the doormat and it shot across the floor leaving me on my back, and I have a spinal condition so I was in terrible pain for a couple of days. Doormat got immediately taken off the floor. One corner of the living area had a vacuum and various cleaning things leaning up against the wall - they couldn't have even put them out of sight? Needless to say, we won't be staying there again. I hate leaving negative reviews, but honestly, these are just the facts as to how we experienced our stay. Such a shame.

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• Maxine - Verified booking

  Overall we did enjoy the week in dartmouth However the chalet was disappointing and wasn't somewhere I looked forward to returning to each day.

  Cleanliness was inconsistent; the bathroom seemed clean and tidy. However there was a food wrapper under the double bed and a lot of dust. This is clearly an area that is missed.regularly There are also dust collectors under the bed which must make it difficult for the cleaner. I think one item is a foldaway chair but I didn't really want to touch it to pull it out. We also had to clean the handles of the kitchen units which were also dusty. The furniture was uncomfortable; mattresses thin and I could feel the metal of the bed frame. One tiny cupboard for clothes as other full with brooms, highchairs etc. There appears to be pointless furniture in living room (small corner book case, unit near door), perhaps a tall unit would enable better storage. The living room furniture was also uncomfortable for more than a quick sit down. Luckily we were out and about a lot but it would have been nice to have returned to a proper sofa/comfortable chair. Electric went off whilst it was dark , whilst it is good that the coins are provided, trying to get around to find my phone for a torch to sort it out was a pain I think the meter needs removing . Reviews also said it was quiet but I didn't find it so. People passed the unit regularly and ball games happening right outside. This was a particular issue for us as my rescue dog is reactive to people passing and balls hitting the window. I wouldn't have minded as much otherwise..however if I'd have known I would have avoided booking this particular chalet and looked more closely at the site plan for one with on the end of a row with less passes by/footballs Whilst we knew in advance there was no WiFi, I think it would be good if there was. My brother booked another chalet on same site for less money and it was far better equipped with WiFi included. I know it is summer hols and everywhere expensive but it felt overpriced for what we got

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• Manivelan - Verified booking

  Amazing Location, Mesmerising Sea /Sunset view, Nice coastal waking path and beach.

  We, family of four have just returned from a week's holiday in this lovely Chalet. Nice and clean, Has everything you need for cooking, washing and cleaning. Hair dryer, Iron box and board, Nice Dyson cordless hoover. Lots of DVD movies and Nice Smart TV also with freeview channels. Really enjoyed watching the sea every day. Nice cafe and superb ice cream in the near by shop. You can walk along the coast or just walk to the beach or just sit in one those many benches and watch the sea and boats sailing. Asda express is just 10 minutes drive and drive few more minutes you will find restaurants/fish and chips. Drive a little more you will reach super store supermarkets. So it is well connected to nature and town centres. It is a private property and also Useful to know that the gates closes at 8:30 pm during summer (don't worry you will get your own keys on the first day to open the gates anytime you wish to drive out or drive in). On our first day We got struck in the traffic and were so stressed that we won't reach before the gates close since we thought the gates close at 7:30. We rang SykesCottages and the lady on the phone went extra mile to do all they can and finally arranged a call with the kind owner of this chalet. The owner contacted us and reassured that the property only closes at 8:30 and reassured that in worst case she would make arrangements for us to get the keys. I can't express how relieved we were after the phone calls from and the owner. My heartiest thanks to the lady who called us on 23/Aug/2024 late evening from Skykes Cottages team and the kind owner. when I woke up today in my house and went to the doors there is no lovely sea view to look I really miss the lovely place now. We will definitely return to this place next year.

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• Michelle - Verified booking

  The Chalet was basic.

  Lounge furniture very uncomfortable, what you expect for Conservative 2 sitter and 1 armchair. Hot water tap in the kitchen wasn’t hot enough for washing your pots. The hot water came out hot for 30 seconds then was running lukewarm so had to boil the kettle for hot water. Pans cooking trays were still greasy from previous holiday makers. Main bedroom had no storage for hanging clothes as was filled with cleaning stuff ( Vacuum, steam mob, brush, camping folding chairs. Bed seemed like a put up double bed with mattress on top. Very uncomfortable not good if you’re staying a week or more. I couldn’t believe how far better was the second children’s bedroom. 2 proper single pine framed beds with tall boy grey wardrobe and matching bedside table also a large mirror on the wall. So ladies to dry your hair you would have to use this bedroom as the main bedroom hasn’t a mirror. The positive side that we stayed a week over Easter and was very cheap for an Easter break, we only payed £360 so I suppose you get what you pay for. Norton park is in a very good position, sainsburys and Lidels just a 2 minute drive down the road. Dartmouth few more minutes away so very handy and of course some beautiful beaches just a short drive away. If you’re on a cheap budget then I would say if you don’t mind the negative things I mentioned then the chalet is ok if you have young children and dogs.

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• Joseph - Verified booking

  Location, Location, Location - the chalet "sells itself" on the view from the front!

  It is well equipped with plenty of storage space, but it may be a bit of a squash for 4 adults. Dust in corners and cobwebs on the lampshades suggests that the cleaning prior to our arrival was insufficient. The wifi code is not provided in the information pack (you have to use your initiative to locate the router behind a chair and then find it on the back of the router!). The property is accessed via steps which, although not an issue to us, could present difficulties for some and this is not readily evident from the property description. HOWEVER, the biggest issue is parking. This is managed by a 3rd party (PPS) and it is clear from other reviews and conversations with other residents / holiday makers that there are frequent issues with them. The owner's response to other reviews on this matter is "sorry",. but unfortunately that does not solve the problem. In our case the ticket machine took my credit card payment but didn't print a ticket. Trying to make contact with PPS was fraught with difficulty, and although I was able to reach them eventually via email the whole week was overshadowed by this ongoing issue. The solution lies with parking to be included within the rental, and that is an issue for the chalet owner / site owner to resolve.

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