Last Minute Cottages in Symonds Yat

Reviews

What our customers say about their holidays

• Catherine - Verified booking

  This is the worse place that I've ever stayed.

  I had such an awful, uncomfortable time and I came away from the property ill. The electric storage heaters don't give off enough heat. I guess they expect you to use the gas heater (not advertised), which we were forced to do, however, I have asthma so after just 2 uses of the fire, I had the start of an irritation on my chest that developed into a chest infection. Also, the fire is temperamental. It's not fun trying to light a faulty gas fire. There are no instructions in the property. We had to google to find out how to use the grill on the oven. There were no games, just jigsaw puzzles. The DVD's are just thrillers...? I notice that in May 2023 they had feedback about a faulty shower yet they have clearly done nothing about it as the shower is either boiling hot or freezing cold. The bed was so uncomfortable that I really didn't sleep. My husband slept a little but he found the bed very small. The place was very dirty. I find it a bit cheeky that they request £20 per dog when they don't clean anything. There were so many cobwebs, surfaces were dusty, stains on the sofa, the knobs on the cooker were dirty, there was a lot of dirt behind the sofa when we pulled it out, the bin was dirty and there was a stain on the mattress protector!! I was not made aware before travel of opening hours of the hosting house so we had no access to cooked breakfast, cream tea etc. Combined with the cold, chest irritation and lack of sleep; I became so ill by the third day that I cried my eyes out and wanted to go home. We had to stay because it was Christmas and because we had paid so much money. I tried to have a bath but being a larger lady, I couldn't because they have a bath that becomes narrow for some reason!! They couldn't just have a standard bath for us fatties! We also felt extremely uncomfortable to say anything to the owners with it being the time of year. To top it off, they were closed way after opening on the day we were leaving when we were trying to get hold of them to pay the outstanding money owed.

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• Jan - Verified booking

  "This beautifully restored cottage sits within large grounds opposite the owner’s restored Old Mill, nestled in the quaint village of Goodrich", so says Sykes' blurb.

  Unfortunately this property is nearly 2 miles from Goodrich and the owners' landscaping is unfinished bigtime (a couple of skips and mounds of building materials everywhere you look). So it's actually "nestled" between the incredibly noisy A40, the busy B4229 and an industrial estate, specialising in vehicle repairs. Do look at it on Google Earth, not Sykes' map, before booking. "Perfect for a relaxing break" it is not, which is a huge shame, because internally it is excellent, but externally it gets worse. Sykes' commentary continues, "From the cottage there is access to a path which takes you to the waters edge and under the tunnel to a weir which is used to supply the water for the Old Mill and Bake House". As with the Goodrich nestlement, Sykes are once again misrepresenting the true situation. The "tunnel" is the A40 overpass. At least the owner has the decency to put this in her very helpful manual, but Sykes have distorted it, doubtless not wishing to deter visitors with the admission that this property is a stone's throw from a relentlessly noisy dual carriageway. Although we had booked a week, we only spent one night here, during which time we slept a mere couple of hours, all because of the horrifyingly disruptive dual carriageway traffic. In the morning we found ourselves somewhere quieter in Herefordshire, which may come as a further surprise to Sykes, as at time of writing this property is filed by Sykes under "Cotswolds-Gloucester-Goodrich", which is inaccurate on all three counts (the Bake House's nearest village is Whitchurch, not Goodrich, which isn't in Gloucestershire and definitely isn't in the Cotswolds). This is not our first cottage with Sykes, but it's certainly our last. We expect a refund, but, as with so much of Sykes' customer service, this is like pulling teeth.

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• Bethan - Verified booking

  We had such a lovely stay in the Bake House.

  Everything was absolutely spotless on arrival and the owners property surrounding is kept beautifully. The whole house is finished to a high standard, with everything you need for a comfortable holiday. The kitchen is well equipped, and left with some essentials like fresh milk and eggs. The bathroom has a powerful dual shower which is amazing, especially after a sweaty day's canoeing on the Wye! The bedroom has a huge, very comfortable bed, with ample space to store your belongings. The dressing table is a lovely added bonus. Luckily we had amazing weather to enjoy the sun trap which is the outside decking. Whilst being sheltered from the wind, you get sun throughout the day, and blankets are provided to keep you warm when stargazing in the evening. With it's proximity to the A40 there is some road noise, as warned on the listing, but this quietens down at night (the building itself is well soundproofed so never an issue indoors) and you can always drown it out by listening to the birds in the trees that surround the property. The location of this property is fabulous to jump straight on the A40 to visit nearby Symonds Yat and Ross on Wye, or to drive a little further afield. We would thoroughly recommend this property as a base for adventures around the Wye Valley, or just as a place to get away and relax. Thank you again!

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• John - Verified booking

  The owner was very welcoming and helpful , it gave an air of assurance in these stressful "getting back to normal" times.

  The cottage is cosy and comfortable in a beautiful location, with lovely views over a valley. We spent happy times over a coffee watching the amazing bird life (and saw birds of prey high up over the hills). The weather wasn't good to us during our stay but the accommodation was a welcoming place to come back to. We agree with a previous reviewer's comments , that if you are used to a firmer mattress , you notice a difference, but that is a minor point. Overall a lovely , welcoming place to retreat to for a break and an excellent base for visiting and exploring the surrounding area.

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• Simon - Verified booking

  We arrived at the cider loft & liked the look & location of it , but on closer ...

  We arrived at the cider loft & liked the look & location of it , but on closer inspection the general cleanliness & maintaince of the property were lacking ( the microwave & oven both had a lot of dried food stuck inside ) ( kettle was brown) (cutlery drawer had crumbs inside it ) (bathroom sink plug chain broken ) (needs slip mat for bath for when showering )(heaters wouldn’t work apart from one in bedroom , admittedly there was a portable gas fire ) (bottom oven did not work ) we did run out of gas ( in this amazing summer weather) but Craig did replace the following morning

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