Villas In Yorkshire Coast

Reviews

What our customers say about their holidays

• Kelsey - Verified booking

  We booked the lodge for our yearly summer holiday away.

  It was in a lovely secluded area and seemed nice for the kids and dogs. We arrived and after a day we realised there was a massive issues with flies in the area, the manager came and I mentioned it to her and she said it was a bad problem that they suffered with her words “ an astonishing amount of flies “ as there were 6 flie catches around the lodges. also there was no form of any blinds or even curtain accross the main entrance patio doors which was straight onto the living / kitchen area which had no privacy to keep people from the other lodge seeing in, also with it been a hot summer the lodge became like a green house as there was nothing to block out the sun, so the lodge was unbearably hot to the point we had to sit in the bedroom with the kids as the floor was warm and the main area was just to warm to sit. we then mention this to the owner in which they said there was nothing they could do. we then went to the Tesco and bought our own fans, but then we soon found we couldn’t have any of the doors or windows open due to the amount of flies that came into the lodge, more than 30 flies in at one time and it was just impossible to get them all out where we were eating and sleeping, there was just a dust pan and brush and one cloth, which we was staying for 7 days, no cleaner every came round or no more cleaning stuff was given so again I had to go to Tesco and buy all our own cleaning products and had to ask the manager to bring a brush so I could sweep the floors as we were there for a week with 2 adults 2 children a baby, and 2 dogs and wanted to keep it clean, also the hot tub was never cleaned once while we was at the lodge. Which in the end we actually came back a day/night earlier than we was ment to - I then messaged the owners to let them know about everything about our stay barin in mind it cost us over a £1000 to see if there was anything they could do for us as a good wil gesture or compensate for us leaving early, and I recieved a message back saying “sorry you feel that way “ then after I had complain about our stay, as my little boy and dogs ended up been poorly when we were back probably due to flies been on all our beds and food ect, as there not the cleanest of things! I left the lodge in immaculate condition cleaning it from head to toe including bleaching both showers and bathroom and everything in the lodge cleaned before we left , and I took videos and pictures of it before we left incase anything was said. I then conveniently after complaining received a message from the owners to say “ the hot tub had grass and hairs in “ complaining and suggesting I might have let my “dogs play in it “ - no one in there right mind would let there dogs play in a hot tub Yet a family of 5 and 2 dogs had stayed at the lodge and it had not once been cleaned, I then stated it’s hard to keep a hot tub immaculate with that many people and not even as much as a proper brush to clean the floors, so hairs might of accidentally of been stuck to the bottom of our feet and then into the tub which would only be natural and nothing mentioned since about our experience, not professional at all. Very disappointed at the amount of money spent for this, if I had known about these things before I booked I wouldn’t have paid to go.

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• Ellis - Verified booking

  Overall a really lovely pod - a great size for our party of 2 adults, 2 children and 2 small dogs.

  Furnishings are lovely, the kitchen is one of the best equipped kitchens I've seen throughout our stays in pods. Also the shower facilities are the best I've used in a pod. Initially found the automatic light turning off in the bathroom annoying when trying to shower, but then realised that the mirror has an on/off light! Great feature! The location is a great location, right next to a small park for the kids, and not too far to drive to supermarkets and/or beaches. Still feels nice and rural in location though. I will move on to my small list of improvements, there is clearly a fly problem. I feel the site is doing the best they can to manage this by putting fly traps around, but there are still lots of flies in the pod. This is to be expected in a glamping location though and they did leave plenty of bug spray for us to use. I think adding curtains on the main doors would just add to comfort a bit. It's not entirely necessary because you're facing the back of the other pod but it would add to a homely feel. Also, the main doors had no way to keep the door open like a hook or latch, which meant we could not have the doors open during our stay because the wind was so high that the door kept slamming shut (even when we placed a chair in front of the door). Unfortunately that meant the pod was quite warm because even though it was windy, it was sunny so the pod quickly heat up. I think small additions that we have seen in other pods such as an airer for drying hot tub clothes, and small games for entertainment, and complimentary tea/coffee for arrival day would have been a nice addition but overall the pod was lovely, and the small impact of these negative points would not stop me from returning to Lennon Lodge.

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• Phil - Verified booking

  The lodge was very comfortable and well equipped, although the patio furniture is now looking a little worn.

  The main reason we booked this lodge over others is that the photos showed it to be in a nice, private and secluded spot next to a line of trees providing shade, only to find on arrival that it had been moved to a less-private and hilly spot. Not happy at all and Sykes have been extremely dismissive about this, saying that they sent me an email in April - 4 months prior to notify me of the move (it's now August). I did not receive any such email. Further to this, Sykes are still advertising the lodge as though it is in its former tree-lined location! They will no doubt come back and say the previous location easily became flooded, but in a hot August this was not an issue for us. Then there was a problem with the wifi connection to my laptop. The wifi itself worked well as we connected all 3 phones, and an ipad with no problem, but I needed the owner's permission to speak with the wifi company to set up my laptop, only for Sykes to reply that the owner had stated that no-one else had had this problem, basically saying 'Tough - get on with it!' Not what I was expecting to hear. As I could not connect in order to attend to some urgent work we had to come home a day early. Overall not happy and feeling let down.

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• Ann - Verified booking

  Finch 59 is a lovely lodge with quality fixtures & fittings.

  It is on a nice pitch over looking an attractive central grassed area. This lodge was previously on pitch 15 across the road next to the trees & is now on a raised pitch 59 - hopefully this resolves other guests confusion. There isn't a number on the lodge but can be easily found by following the numbers on adjacent lodges plus its grey not white. Finch 59 is on your right. Finch 15 is on the left. During our stay I reported a few maintenence issue that were not detrimental to our stay but if not reported the lodge will deteriate. 1. Washing machine comes on but does not fill with water assume door not activating machine due to being integrated. 2. Living room door, twin bedroom door & patio door need adjusting. 3. Key box difficult to close & catches your fingers. 4. Some gutters leaking. Flooding - Pitch 15 & surrounding lodges under water due to severe weather - so yes it does flood in this area. All issues reported to Sykes via telephone & Whatsapps. However this is not a complaint as the lodge is lovely & the park has many facilities. Would stay again in the future.

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• Kerry - Verified booking

  Finch 59 is a beautiful, very well equiped , super comfortable caravan with excellent facilities.

  Everything you need for a fab holiday. It is a perfect base for exploring the East Coast, with great facilities on site too. It is situated in a quiet area of the site, which we loved. Lots of Information left by the owners, and a few essentials, eg wash up liquid and kitchen roll. The caravan was very clean, the only slight niggle id being really picky was the cooker hob hadn't been cleaned properly and there was black dog hair on the front corners of both settees. There was also a damaged cupboard door and one of the fridge shelves had been broken. We would have thought the cleaning company would have picked up on them, and left us a note, saying they were aware. We're sure the owners pay alot of money to have it cleaned. We phoned Sykes to report, and they contacted the owners who arranged to sort the next day. This was excellent service, and didn't cause us a problem. We would highly recommend staying at Finch 59.

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