Beach Apartments In The United Kingdom

Reviews

What our customers say about their holidays

• Neil - Verified booking

  We have stayed at Heron four times.

  The location is lovely and the parking is a bonus. However this year we were disappointed with how dirty the apartment was. We had to clean the fridge before we could use it. The oven is in desperate need of a clean. We used it once but the smell of old burnt food was overwhelming. There is a desperate lack of kitchen utensils, no decent frying pan for example, which along with the dirty oven made self catering a challenge. The bathroom is mouldy ( a point picked up in previous reviews) and has gotten worse over time. The furniture is also tired and the sofa was quite uncomfortable. The curtains are ripped ( as they were last year ). The rug is a trip hazard. As I said, a parking space is a bonus but this year the signs were all broken and it was unclear where to park . We returned one day to find no space which was really frustrating. I reported all these issues to the holiday company and in fairness they offered to redo the cleaning but we declined. I also reported the main issues again when we returned home, but no response hence this review. Heron has been our ‘go to’ place in St Ives and has represented good value for money but we shan’t return until there are improvements, but if you value location and lovely views across the harbour above all else this is probably the place for you.

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• Mark - Verified booking

  A charming flat which overlooked st Ives in possibly the best location you could ask for and only a few mins walk into the village / Town.

  The apartment was well equipped for our stay. Including bedding and fluffy towels etc. Parking was a short 10 min walk from the property. Their are a few things that need to be addressed in the property for improvement: - the bed, the mattress is awful :( the bed is a small double (I believe) so we both ended up sleeping on our sides. - the WiFi (it only work in the communal corridor) the problem is the signal strength does not cater for the property and needs its own connection to a modem. The WiFi boosters simply do not offer any form of WiFi to the apartment. - final night of our stay the battery to the smoke alarm was going off ALL night - intermittent beeping (battery went). - bathroom mould on the ceiling, bathroom could do with a lick of paint. We do understand there is no window hence the reason for this happening. But requires addressing as a “luxury” apartment / flat. Overall a pleasant stay ( apart from the last night with the smoke alarm). “What 3 word” location ///cobbles.liberated.able for anyone who finds the property hard to find as couldn’t find on Google.

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• Amanda - Verified booking

  First time to Lyme Regis , what a gem!

  Excellent location for popping in and out during variable weather!. So much to explore. We left the car in the long stay Holmbush car park for the entire 5 nights stay. Very good bathroom, the best . Pleasant styling throughout. Kitchen would benefit from having a long shelf above sink area, to put things whilst preparing food etc. Didn't try the Nespresso machine as pods provided not compatible, shame . Marked down on cleanliness as some of the crockery not clean, obvious dried egg etc. but we found the dishwasher to work very well . More teaspoons and knives, dessert spoons.would have been useful. The TV only had limited channels available on free view even with a retune and the internet channels took a while to set up for the new? router pass code. This was useful to view some of the missing freeview channels Beautiful view from top terrace, sadly only one afternoon good enough to sit out . A shrub on way up somewhat overgrown . Nice goodies left , thank you , we really enjoyed our stay.

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• Michael - Verified booking

  We had a lovely stay at Heron but there were a few things that i think need addressing.

  Firstly the parking space, im not sure this should be advertised as including a parking space tbh. I was unable to use the parking space all holiday (BMW 4 series gran coupe) since the space left by the cars either side simply didnt leave enough space. Personally i dont think this is the fault of the drivers in either space. The allocated bay is next to an end space which is next to a big hedge. If they parked to leave enough space they wouldnt be able to manoeuvre their vehicle. I had to pay over £60 to park in a public car park for the week which unfortunately resulted in a dent in the side of my car, so not great. I normally select properties based on having private parking so this was disappointing based on the listing. The only other feedback point would be the bed. The mattress needs replacing asap , it slopes to one side and is not comfortable. On holiday a good nights sleep is a must so this needs sorting for future customers. Everything else was as expected.

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• Jane - Verified booking

  Lovely little property and would definitely stay again.

  I did have massive trouble opening the front door. The bottom lock was fine but I fiddled about with the top half of the door for about half and hour before I got it to open. After that I only locked the bottom section. If there's a knack to it, I'd like to know next time! I also thought the towels were quite small for a bathroom. Fine for me, but maybe not for a bigger person. I also didn't realise there would be any kind of welcome pack as it wasn't mentioned in the property details. It was very useful but most properties do seem to list what they put in it, which would be handy. Very well equipped and the upper terrace with the view was lovely. Really enjoyed my stay - thank you.

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